Justin Dwyer
Justin Dwyer at DePaula Ford

Justin Dwyer

Service Manager

DePaula Ford

799 Central Ave
Albany, NY 12206

Contact Me
4.7
806 Reviews

Dealership Experience

8 yrs, 5 mos

Industry Experience

25 yrs, 3 mos

Specialties & Trainings

Senior Master Mazda

Senior Master Ford

4.7

806 Reviews

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806 Reviews of Justin Dwyer

October 12, 2025

Dealership Rating
Employee Rating

No communication over priced. Cost 600 dollars for a 60 dollar part to be installed. I wouldn’t recommend them to my worst enemy. More

by Alaska6017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lenny Farnam, Tracie Johnson

October 12, 2025

Dealership Rating
Employee Rating

Bought a truck from these guys, brand new, three weeks later the AC compressor goes. I called to have them look at immediately, and they told me I’d be 3 week to even look at. Called my sales rep, he was More

by jim@solar-environment.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 10, 2025

Dealership Rating
Employee Rating

Lenny was helpful, courteous and professional. He went out of his way to explain things to. He went above and beyond to help me. More

by TELLCATHYSTEVE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

October 03, 2025

Dealership Rating
Employee Rating

ok,ok,ok,ok,ok,ok,ok,ok,ok,ok,ok ok,ok,ok,ok,ok,. More

by NEALBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

September 25, 2025

Dealership Rating
Employee Rating

Efficient efficient nice job. Nice job. Nice job. Nice job nice job nice job. Expensive expensive over &1000 dollars. Ouch! A recal from Lincoln company not suppose to pay for, More

by KLEFEBVR
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

September 22, 2025

Dealership Rating
Employee Rating

Super quick to get my vehicle in and out for major repair. Very happy with fine work and speedy service! More

by MRWEBBER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chance

September 18, 2025

Dealership Rating
Employee Rating

Verily, from the moment mine appointment was set to the hour my chariot was tended, all did proceed with ease and grace. The stewards of this noble house sought not to rob me of coin ere I knew the cost of More

by IanJordan33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

September 16, 2025

Dealership Rating
Employee Rating

A pleasure doing business with Lenny. He was knowledgeable, helpful, professional and patient with me. Thank you! More

by HC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam , Marvin

September 15, 2025

Dealership Rating
Employee Rating

My Service Writer Chance always goes above and beyond to make sure all my needs are met. I purchased this vehicle from another dealer, but chose to have Depaula Ford do all my service needs. And will contin More

by Billvan61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service writer Chance

September 15, 2025

Dealership Rating
Employee Rating

all good you guys are doing good. Forget about Crossroad Ford I won’t be dealing with them anymore nasty people. More

by ecelifie
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tracie Johnson, John Fulgan

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