Justin Dwyer
Justin Dwyer at DePaula Ford

Justin Dwyer

Service Manager

DePaula Ford

799 Central Ave
Albany, NY 12206

Contact Me
4.7
764 Reviews

Dealership Experience

8 yrs, 1 mo

Industry Experience

24 yrs, 11 mos

Specialties & Trainings

Senior Master Mazda

Senior Master Ford

4.7

764 Reviews

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764 Reviews of Justin Dwyer

June 20, 2025

Dealership Rating
Employee Rating

All your employees are super. Especially Luis. Keep up the good work everyone. See you soon More

by gknapp57
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

June 20, 2025

Dealership Rating
Employee Rating

All your employees are super. Especially Luis. Keep up the good work everyone. See you soon More

by gknapp57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Correa

June 16, 2025

Dealership Rating
Employee Rating

Charge for service repair is extravagant. I asked for recommendations service not to be performed but I was billed for the service More

by yongcajetan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lenny Farnam, Luis Correa

June 14, 2025

Dealership Rating
Employee Rating

The crew were very Friendly empathy efficiency. They take care of all details like recall More

by fcoalmeida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

June 13, 2025

Dealership Rating
Employee Rating

Professional and courteous staff. Service performed on time.I will continue to do business with DePaula, More

by blackjohn99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

June 07, 2025

Dealership Rating
Employee Rating

The bodywork I had done there was phenomenal. I had an aftermarket rear bumper installed because my original rear bumper was destroyed, and I did a phenomenal job and installing it highly would r More

by GJSMITH58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

June 03, 2025

Dealership Rating
Employee Rating

I highly recommend both the Service and Sales departments at DePaula. The staff are knowledgeable and customer focused. Service team was very helpful when my older model Ford EV stopped functioning on a near More

by BecketMA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 02, 2025

Dealership Rating
Employee Rating

This dealership has great customer service. I especially liked the video of them working on my car that was sent to me. More

by Colette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

May 23, 2025

Dealership Rating
Employee Rating

Luis was excellent. Explained to me what my car needed saving me a couple of hundred dollars that I definitely can not spare at this moment. Everyone was very welcomin More

by ariam96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

May 20, 2025

Dealership Rating
Employee Rating

Depaula Ford (and DePaula Chevy) dealerships are a staple of good customer service. Karen DePaula is carrying on her Dad Tony Depaula’s tradition of taking great care of their customers! John Mainello Troy More

by John Mainello
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Luis Correa

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