Justin Dwyer
Justin Dwyer at DePaula Ford

Justin Dwyer

Service Manager

DePaula Ford

799 Central Ave
Albany, NY 12206

Contact Me
4.7
794 Reviews

Dealership Experience

8 yrs, 4 mos

Industry Experience

25 yrs, 2 mos

Specialties & Trainings

Senior Master Mazda

Senior Master Ford

4.7

794 Reviews

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794 Reviews of Justin Dwyer

September 09, 2025

Dealership Rating
Employee Rating

I love this dealership and have gotten many vehicles here. It is a great place. More

by stefaniechapla
Workmanship
Service Communication
Recommend Dealer
Yes

September 08, 2025

Dealership Rating
Employee Rating

They did everything they said they would in the time they promised. Can’t ask for more than that! More

by abailey2270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

September 05, 2025

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Employee Rating

DEPAULA WAS VERY HELPFUL WITH MY RECALL I WAS OUT WITHIN A HOUR OR SO ILL PASS IT ON THANK YOU SO MUCH AWSOME More

by Guitarkillr13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Qasim Dawood, Lenny Farnam

September 04, 2025

Dealership Rating
Employee Rating

Justin and his crew are always kind and professional and very helpful. All work performed is guaranteed and done well. More

by CLUBKEITHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

September 01, 2025

Dealership Rating
Employee Rating

The service was quick, accurate, and timely. The staff was friendly and attentive to every concern. More

by Jttrossbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Tracie Johnson

August 31, 2025

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Prompt, courteous service in the service department. A special thank you to Jared!!nice work. More

by hblevins77
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Devin McGuirk, Tracie Johnson

August 30, 2025

Dealership Rating
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The team was great, every time I go there they make it simple and painless for me to get in and out. More

by SSANCHEZJR13
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Nick Antoinette

August 30, 2025

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Employee Rating

The Paula went the extra mile to give me the best price for my trade-in as well as on my new 2025 Explorer. More

by jshaver1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

August 23, 2025

Dealership Rating
Employee Rating

Great service. Justin Dwyer did a great job for me. He helped and took care of my car. More

by Kmullen
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

August 21, 2025

Dealership Rating
Employee Rating

They had my car for 5 weeks for wiring replacement and battery replacement after taking a week to diagnose my vehicle. Multiple phone calls to check status with constant "we're working on it." Received a More

by sharoct9
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Chance - Service advisor

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