Check out Justin Gerg's reviews on DealerRater

January 13, 2026

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Employee Rating

,they are very nice and they keep you informed what is going on with your vehicle going on with your vehicle More

by KATHYSCANISH

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Gerg

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Jan 14, 2026 -

Spitzer CDJR St Marys, LLC responded

Thanks for sharing about your experience with Spitzer CDJR St Marys, LLC. We appreciate your business and hope to see you again soon!

January 12, 2026

Dealership Rating

Employee Rating

They were short staffed and still got my oil and filter change done in a timely manner! change done in a timely manner! More

by JESPARADO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Gerg

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Jan 12, 2026 -

Spitzer CDJR St Marys, LLC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer CDJR St Marys, LLC.

January 07, 2026

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Employee Rating

The people that are communicating from the service department do not seem to have a knowledge of what they’re recommending and do not seek out answers when I asked. They’re more concerned about up sel department do not seem to have a knowledge of what they’re recommending and do not seek out answers when I asked. They’re more concerned about up selling a spray for the vents, then communicating why the alignment was off. There’s been a clerical error on our account that we have been attempting to get them to fix for more than a year. It’s just an overall lack of ownership and motivation from the staff in the service area.. We’ve been a client for more than 10 years and we are considering switching. More

by seth37

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: William Wolfe, Krista Zameroski, Jeremy Annis , Jason Herbstritt

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Jan 07, 2026 -

Spitzer CDJR St Marys, LLC responded

Thank you for taking the time to share your concerns with us. I want to sincerely apologize for the experience you’ve had with our service department. What you’ve described is not the level of service we aim to provide—especially to a client who has trusted us for more than 10 years. You are absolutely right to expect clear, knowledgeable communication from our team. We take your feedback seriously regarding the lack of explanation around the alignment issue and the perception that sales recommendations were prioritized over addressing your questions. That is not acceptable, and I will be addressing this internally with our service staff. I’m also very concerned to hear about the ongoing clerical error on your account. A year-long issue is far too long, and we take full responsibility for the lack of resolution. This reflects a breakdown in ownership on our end, and I apologize for the frustration it has caused. Your loyalty matters greatly to us, and we do not want to lose your trust or your business. I would appreciate the opportunity to personally review your account, ensure the clerical issue is fully corrected, and discuss the alignment concern in detail so all your questions are answered properly. Please feel free to contact me directly at your convenience so we can work toward a resolution and restore your confidence in our service. Thank you again for your honesty and for giving us the opportunity to improve. - Jason Herbstritt - GM

January 06, 2026

Dealership Rating

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Justin was very courteous with me and explained everything in detail. Everything went smoothly as planned. everything in detail. Everything went smoothly as planned. More

by dshoy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Annis

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Jan 06, 2026 -

Spitzer CDJR St Marys, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer CDJR St Marys, LLC.

January 05, 2026

Dealership Rating

Employee Rating

We were told that our vehicle was fixed so we drove an hour to pick it up. Less than 3 miles from the dealership the warning light came back on and we were told that there was another problem. Seems like hour to pick it up. Less than 3 miles from the dealership the warning light came back on and we were told that there was another problem. Seems like something that could have possibly been caught before we made a 2 hour round trip. Justin was very good about helping get the process started to resolve the issue and he communicates well. More

by ahepfl

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Gerg

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Jan 07, 2026 -

Spitzer CDJR St Marys, LLC responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon.

January 04, 2026

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Employee Rating

Always courteous and on time I would recommend this dealership to friends and relatives. Love the pick up service if needed. dealership to friends and relatives. Love the pick up service if needed. More

by DJILLPERRY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Gerg

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Jan 05, 2026 -

Spitzer CDJR St Marys, LLC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 30, 2025

Dealership Rating

Employee Rating

I appreciate the free inspection and video, the work was great. I wish there wasn't so much up selling. great. I wish there wasn't so much up selling. More

by MONKEY.LEE36

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Gerg

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Jan 01, 2026 -

Spitzer CDJR St Marys, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer CDJR St Marys, LLC. We appreciate your business and hope to see you again soon!

December 27, 2025

Dealership Rating

Employee Rating

Service was good But you spot add on the radio states that with every service a vehicle wash is done. I don't see that on my vehicle!! that with every service a vehicle wash is done. I don't see that on my vehicle!! More

by FREDWONDERLY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Gerg

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Dec 27, 2025 -

Spitzer CDJR St Marys, LLC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer CDJR St Marys, LLC.

December 18, 2025

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Employee Rating

Very informative and professional No pressure but explained all issues that should be addressed Trying to buy another vehicle explained all issues that should be addressed Trying to buy another vehicle More

by STEVESURRA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Gerg

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Dec 18, 2025 -

Spitzer CDJR St Marys, LLC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 15, 2025

Dealership Rating

Employee Rating

Been dealing with the St. Marys cdrj dealership for many years, thanks Dave and team Marys cdrj dealership for many years, thanks Dave and team More

by carlaboni4747

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Korn

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Dec 15, 2025 -

Spitzer CDJR St Marys, LLC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Justin Gerg | Page 5

Service Advisor

Spitzer CDJR St Marys, LLC

80 Reviews of Justin Gerg