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Justin Gerg
Justin Gerg at Spitzer CDJR St Marys, LLC

Justin Gerg | Page 8

Service Advisor

Spitzer CDJR St Marys, LLC

846 S St Marys St
St Marys, PA 15857

4.5
83 Reviews
4.5

83 Reviews

Write a Review

83 Reviews of Justin Gerg

November 11, 2025

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Employee Rating

Very thorough, covered all the bases, kept me in the loop throughout the maintenance process... More

by JOGLETREE
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alexis Whitesell

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Nov 11, 2025

Spitzer CDJR St Marys, LLC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer CDJR St Marys, LLC. We look forward to having you as one of our valued customers for many more years to come!

November 08, 2025

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Employee Rating

I called to get an appointment and cost for an oil change. Stated year make model and engine. Was told one price. Then the price changed significantly higher with the explanation that the advisor or s More

by jcb0
Recommend Dealer
No

Other Employees Tagged: Justin Gerg

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Nov 12, 2025

Spitzer CDJR St Marys, LLC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 29, 2025

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Everything was excellent Justin kept me informed on what was happening It was a good experience More

by PAULBREHM33
Recommend Dealer
Yes

Other Employees Tagged: Justin Gerg

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Oct 30, 2025

Spitzer CDJR St Marys, LLC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer CDJR St Marys, LLC.

October 29, 2025

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Employee Rating

Justin is the best. He listens to everything explained to him and is very knowledgeable and caring. He was very patient and willing to help out. More

by MCSTROM0
Recommend Dealer
Yes

Other Employees Tagged: Justin Gerg

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Oct 29, 2025

Spitzer CDJR St Marys, LLC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer CDJR St Marys, LLC, we look forward to having you as a valued customer for many years to come!

October 28, 2025

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Employee Rating

Justin is great. He communicates well and is timely. I appreciate his work and thoroughness. More

by DLINDBERG42052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Korn, Jeremy Annis

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Oct 29, 2025

Spitzer CDJR St Marys, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 27, 2025

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Employee Rating

There is an inability to effectively communicate ans instructed and there seems to be a significant push toward upselling that wasn’t occurring before. The people were kind but the service level has dro More

by DCJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Krista Zameroski , Jason Herbstritt, Alexis Whitesell

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October 23, 2025

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Excellent service would highly recommend everyone take their Chrysler products here, service was quick and affordable More

by Murraymatthew12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlyn Peterson, David Korn, Jeremy Annis, Jordan Nesbitt , Briana Moore

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Oct 23, 2025

Spitzer CDJR St Marys, LLC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 19, 2025

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Employee Rating

Justin Gerg the service manager quick courteous new his stuff and explained it well Brandon Baur the Tec was Good also More

by alvin.vollmer.63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 19, 2025

Spitzer CDJR St Marys, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer CDJR St Marys, LLC. We appreciate your business and hope to see you again soon!

October 16, 2025

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Employee Rating

Got me setup as soon as I got there. Time est was 1.5 hrs and it took just a little over that. All was done and tires, etc. washed. And snacks in waiting room were very nice. More

by dschaut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Annis

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Oct 16, 2025

Spitzer CDJR St Marys, LLC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 10, 2025

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Employee Rating

I have had a good experience with this location when I need to take my car. More

by mama4life07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 10, 2025

Spitzer CDJR St Marys, LLC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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