Justin Grant
Justin Grant at Subaru of Wakefield
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Justin Grant

Sales & Leasing Consultant

Subaru of Wakefield

618 North Ave
Wakefield, MA 01880

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4.7
95 Reviews

My name is Justin Grant and this is my first job in the automobile indusrty. I was lucky to land a job at Subaru of Wakefield where the customer satisfaction takes a presidente over everything else. I have been with them now for 5 years and I am a proud owner of a Subaru Impreza that I purchased at Subaru of Wakefield before I started working there. I treat my customers the way I wanted to be treated when I was on the buying end of things. When you ask for me you will get nothing but a honest and straight forward offer.

4.7

95 Reviews

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95 Reviews of Justin Grant

February 29, 2024

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Employee Rating

I was in for service just doing routine maintenance on my 2022. Perception is not really reality. I said in the waiting room which is in the showroom. And I listened to what appeared to be the sales manager. More

by Mhealey
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Recommend Dealer
No

Other Employees Tagged: Alcir

Feb 29, 2024

Subaru of Wakefield responded

I'm truly sorry to hear about your experience at the dealership. When did this Happen? It's deeply concerning and unacceptable for any business to engage in such discriminatory behavior and conversation. Such attitudes not only reflect poorly on the individuals involved but also tarnish the reputation of the entire dealership. As a representative of the company, I want to assure you that this behavior goes against our values and principles. Discrimination of any kind has no place in our establishment, and we take such allegations very seriously. I'll be forwarding your feedback to the management team immediately so they can investigate this matter thoroughly and take appropriate action. We strive to create an inclusive and respectful environment for all customers and employees, and incidents like these are completely contrary to our goals. Please accept our sincerest apologies for the distress this experience has caused you. We value your business and hope to have the opportunity to regain your trust in the future. If there's anything further we can do to address your concerns or make amends, please don't hesitate to reach out. Thank you for bringing this matter to our attention. We are committed to learning from this and ensuring it does not happen again.

February 12, 2024

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Staff was friendly and knowledgeable. They were patient - not pushy. Finance manager was detailed and clear with the numbers. Delivery of the car was informative. More

by Noreen Brown
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teresa Evangalista

December 06, 2023

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Excellent service; polite and knowledgeable personnel. Good communication of any problems.. I would highly recommend, and have. More

by donbisset
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Not a sales visit

October 16, 2023

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Local dealership with local ties and is always helping the local community in many ways. More

by dintor
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

September 27, 2023

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Justin was very knowledgeable with the product and a very good customer service. he provided me with all the information I needed and always there to answer any question I have. thank you for your service More

by m_addobea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 05, 2023

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We had the best experience at Wakefield Subaru. Everyone we worked with was incredibly helpful. Teresa, Michael and Justin were all great. They had great integrity, honored their promises and make More

by Very Satisfied
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael McCann, Teresa Evangelista

June 02, 2023

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Employee Rating

Justin Grant s one of the best sales I've ever met. To get a new car, I visited different dealerships in MA but Justin was the only person not focusing on pushing sales instead he walked us through the More

by Nick W.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

January 11, 2023

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Employee Rating

Best car buying experience experience I’ve ever had. No hassles and very quick. The salesperson, Justin Grant, was personal and professional. More

by cyester1167
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Navjit Singh

November 17, 2022

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Employee Rating

Friendly, fast and great service. The sales team met all my needs and made sure I was taken care of. More

by DLwamugira
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 22, 2022

Dealership Rating
Employee Rating

Both my husband and I have had great experiences with the sales team at Subaru Wakefield. Justin has been our go-to for years. He is honest, to the point, and keeps us laughing. Car shopping is not my favori More

by Gmd.dunn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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