Justin Grant | Page 8

Justin Grant did a great job. He made me comfortable and made the whole process painless. I'm not the easiest customer either he and John Coil made everything work for me even on their days off. made the whole process painless. I'm not the easiest customer either he and John Coil made everything work for me even on their days off. More

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I can't say enough great things about the staff at subaru of wakefield. I recently purchased a 2014 subaru forester xt . Given the fact I was trading in a 2013 forester base model I was not expecting subaru of wakefield. I recently purchased a 2014 subaru forester xt . Given the fact I was trading in a 2013 forester base model I was not expecting to receive the great deal I was given . subaru has a great loyalty program and knows how to retain its customers ..Justin did a great job at explaining the differant models and options and never once made me feel pressured to purchase . I would also like to thank Chris in finance . He helped me get a good finance deal and extended warranty. Years back I purchased a used jeep from this dealership and when I decided I wanted a subaru I could have picked five closer subaru dealerships but chose to come back here knowing this is where I would receive the best customer service and deal. I will be back. More

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Having never bought a new car before, and having walked out on a poor sales experience the week before (halfway through signing paperwork), we went to Wakefield Subaru and had a great experience. Met up w out on a poor sales experience the week before (halfway through signing paperwork), we went to Wakefield Subaru and had a great experience. Met up with Justin, he showed us a car, an XV CrossTrek, we drove it. and really liked it, but didn't really think the car was for us because the storage was too small. Left the dealer without being pressured. A week later, decided that a Forester might be the way to go. Went back in there, test drove one, then sat in a couple, and had a low-pressure sale. Justin was funny and personable, without being high-pressure or cheesy or talking too much. It seemed to break the stereotype of a car salesman. Very happy with my purchase. Extremely happy with the sales process. More

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I have purchased 2 subaru vehicles from this dealership and I have never been disappointed with the service. My husband who has always driven another brand was impressesd by how well the Subaru drove espe and I have never been disappointed with the service. My husband who has always driven another brand was impressesd by how well the Subaru drove especially in inclemnt wintery weathet. He just purchased his 1st Subaru,and is truly happy with his new car. Bring on the winter weather!! We are truly a Subaru family but we could not have done it without the assistance from Justin Grant. He is a positive assest to the Subaru dealership! We purchased a Foresster premerier More

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Justin was great through the whole process. We were apprehensive before coming in that we'd have to deal with "salesy" high pressure approach. We were pleasantly surprised at how Justin was just avail apprehensive before coming in that we'd have to deal with "salesy" high pressure approach. We were pleasantly surprised at how Justin was just available to help without being pushy at all. He was both knowledgable and friendly. It was a great experience. More

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Subaru of Wakefield is beyond excellent. I have been taking my vehicles to their service department for almost 10 years and have always been impressed by their professionalism, flexibility, quality of w taking my vehicles to their service department for almost 10 years and have always been impressed by their professionalism, flexibility, quality of work and obvious desire to build strong relationships with their customers. So when the time came for me to buy a new Subaru, there was no question that I would buy from Wakefield, and I was not surprised to find the same level of excellence among the Sales staff. I had the pleasure of working with Justin and could not have been happier. He was incredibly helpful, personable (with a sense of humor!) and straight forward and up front when negotiating a price. This was by far the easiest, most relaxed and hassle-free car buying experience I have ever had. I tend to take a long time when deciding on any major purchase, and Justin was consistently patient and helpful throughout the process. (Not once did I feel pressured into buying a car.) When I finally decided on a vehicle, Justin worked diligently to find the exact model I was looking for and made sure I was completely familiar with it before leaving the lot. And Chris (the Business Manager) was personable, helpful and answered all of my questions thoroughly. If you’re in the market for a new car, do not make a final decision until you’ve talked to Subaru of Wakefield. Give Justin a call. I guarantee you will be glad you did. More

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The sales experience was comfortable and hassle-free from start to finish. Through the Consumer Reports process, everyone knew at the outset what the pricing would be and Jason made talking through adding/d start to finish. Through the Consumer Reports process, everyone knew at the outset what the pricing would be and Jason made talking through adding/deleting accessories easy and pleasant. He also took care at delivery to make sure I understood the car's features, and committed to answering any questions I had going forward. I've never had as relaxed a car-buying experience. Thank you, Jason and Wakefield Subaru. More

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This was the easiest car buying experience I have ever had. Stress free, informative and upfront. I felt valued and important to Justin, that he wanted to know my needs, my wants, my budget and truly help had. Stress free, informative and upfront. I felt valued and important to Justin, that he wanted to know my needs, my wants, my budget and truly help me to get into the car I wanted. When I picked up the car, Justin spend a very long time with me, explaining all of the ins and outs of the car, which was immensely helpful because this car has pretty much every option available and there was a lot to learn. I am thrilled with my "new" Subaru Crosstrek and thrilled with my buying experience. More

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I came into the Wakefield Subaru with a friend wanting to test drive the Subaru Impreza 5-door, and Justin was my salesman. Honestly I hate going into dealers, and it can get nerve wracking dealing with the test drive the Subaru Impreza 5-door, and Justin was my salesman. Honestly I hate going into dealers, and it can get nerve wracking dealing with the sales guys who are hassling you to look at/buy a car. However, Justin made the whole experience more comfortable and less tense. I've been on 2 other test drives with different dealers, and by far, this was the most positive experience that I've had. I respect the fact that Justin understands his customers' demands and will pull no punches; he is very knowledgable about the cars that were in the shop and wasn't too arrogant or cocky; you can talk to him about anything (not just about cars); he's friendly and very approachable. I left the test drive feeling extremely positive about the experience, but actually came back another time to actually purchase the car that I wanted from Justin (Impreza Sport Premium). The dealer was extremely convenient to find and get to from where I lived in Everett. However, their lot is small and there were a lot of cars piled up towards the back of their dealership on top of a hill. And there's actually a house situated in the middle of the lot that I got a good kick out of. But I believe they're relocating in the upcoming months to a newer and bigger location near the 128 highway. This didn't deter me from purchasing a car though. More

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My husband and I had a great experience at Wakefield Subaru, and Justin Grant was terrific to work with. We went to this dealership on the advice of our brother and sister-in-law, who have bought two ne Subaru, and Justin Grant was terrific to work with. We went to this dealership on the advice of our brother and sister-in-law, who have bought two new cars at Wakefield over the years and always talk about how Wakefield treats them so well, from purchase to service. When it came time to consider a new used car, we were pretty sure it would be at this dealership, and that feeling was confirmed as soon as we arrived there. We had a few minutes to walk around before entering the dealership, and when we went inside, everyone was very friendly. The first person we met was involved with another customer, but they made sure we were taken care of. Justin met with us and listened very well to what we were looking for in a car. He was very enthusiastic about Subaru, and during the course of our conversations he described the company's attention to being as environmental as possible (I looked it up: http://www.subaru-earth.com/WebPage.aspx?WebPageID=16365&WebSiteID=522). I knew Subaru had a good reputation where that's concerned, but I was very impressed with Justin's knowledge about it. That's a big selling point for me. Because Justin listened well to our interests, and because he really knew his Subarus, it didn't take long for us to zero in on two cars we were really interested in. One made more sense than the other, and we took it for a test drive. Hard to believe this was a used car, it felt brand new and so well taken care of. During the test drive, Justin answered any and all questions, and pointed out aspects of the car that he knew were of interest to us. Justin made the process of actually purchasing the car a very pleasant experience. His colleagues in the financing department were great, and we appreciated that everyone at the dealership worked as one team. We left feeling really excited about our car, and it was especially nice that we got a "just checking in" phone call from Justin a few days after buying it. We love driving the car, and plan to recommend Justin at Wakefield Subaru to anyone we know looking for a new or used car. We couldn't have asked for a better experience. Amy (pre-owned Forester 2008) More

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