Justin Habel | Page 11

Way too long I waited almost 2 hours for an oil change, tire rotation and air filter change. The technicians left greasy, dirty handprints all over my truck as wel I waited almost 2 hours for an oil change, tire rotation and air filter change. The technicians left greasy, dirty handprints all over my truck as well. I’ve had better service from establishments with a lot less money than McLarty. Very disappointed. More

by drieathbaum Verified Customer Verified Customer

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Always helpful to me Justin has always done above what one would ask. Great people to work with. From the front desk to the nice gentleman that took me to my workplace wil Justin has always done above what one would ask. Great people to work with. From the front desk to the nice gentleman that took me to my workplace will definitely return for future visits More

by mwr4486107 Verified Customer Verified Customer

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Check Engine Light I just want to thank Lee and Justin for being the utmost helpful people I have encountered at McClarty Ford. My check engine light came on one Friday I just want to thank Lee and Justin for being the utmost helpful people I have encountered at McClarty Ford. My check engine light came on one Friday and I called the service department. The initial contact that I spoke with was Nicole and I informed her of my problem of which she responded in a rude way and told me that it’s a car and that’s it’s man made. Well I’m pretty sure that not comforting to a customer and not helpful at all to the situation so I hung up and called back to speak with the service manager who was very nice and understanding. He advised me to bring my car in that Saturday morning so that they could run a diagnostic test to find out what the issue was and by the way Nicole told me there was no one to do that on a Saturday. I brought the car in and was told what the issue was and I was only my warranty by 800 miles of which Lee told me that he would see if Ford would make an exception. They kept me informed along the process of submitting paperwork to Ford and decided that they would cover the cost of my repair. I am so grateful that they were very caring and that they helped take the pressure off of how I was going to pay for the repair. I have since gotten an extended warranty that I didn’t think I would need because I purchased a brand new car. Well I have learned that they too can have problems. Thank you all so much for caring and being so professional in handling my situation. God Bless you both Lee and Justin!! More

by LASHONAJOHNSON Verified Customer Verified Customer

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Easy in & out service. Justin takes care of me.I had an appointment for 10:00 and was out by 11:00. Justin explained what was done & why. Fast check out. Justin takes care of me.I had an appointment for 10:00 and was out by 11:00. Justin explained what was done & why. Fast check out. More

by MEGRANEY Verified Customer Verified Customer

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Fabulous Service Dept Everyone is very helpful with information and questions as well as super friendly! Highly recommend Justin and the service dept at McLarty Ford in Nor Everyone is very helpful with information and questions as well as super friendly! Highly recommend Justin and the service dept at McLarty Ford in North Little Rock, AR. More

by TERESA DEEN Verified Customer Verified Customer

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Justin was great and so was my experience. They listened to my issue, got parts ordered quickly and made sure I had a rental that was covered under my warranty. They also rechecked my vehicle b They listened to my issue, got parts ordered quickly and made sure I had a rental that was covered under my warranty. They also rechecked my vehicle based on another related issue I was having and called me promptly. More

by CLASHLEYII Verified Customer Verified Customer

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GREAT EMPLOYERES BEST PLACE TO GET A VEHICLE TO BUY, SELL, OR SERVICE. LOVE THIS STORE! THEY HAVE ALL WAYS BEEN GOOD TO ME, WOULDNT WANT TO GO ANYWHERE ELSE BEST PLACE TO GET A VEHICLE TO BUY, SELL, OR SERVICE. LOVE THIS STORE! THEY HAVE ALL WAYS BEEN GOOD TO ME, WOULDNT WANT TO GO ANYWHERE ELSE More

by SNOOPYSHAW Verified Customer Verified Customer

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Good quick quality service They understood my vehicle and it's service needs and went the extra mile to please the customer and my needs good job guys and thank you They understood my vehicle and it's service needs and went the extra mile to please the customer and my needs good job guys and thank you More

by WLLM.MIDDLETON Verified Customer Verified Customer

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Car service oil change Everything was done professionally and in a timely manner with quality service. Every employee is very knowledgeable about their job and a willingness Everything was done professionally and in a timely manner with quality service. Every employee is very knowledgeable about their job and a willingness to learn something that you ask if they didn't know More

by TNCHIPMAN Verified Customer Verified Customer

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Nice place to wait on your car! Like to take my car to McClardy when I need service to my car. Love the extra given to owners of Lincolns. The part came in the next day! SndcAlan g Like to take my car to McClardy when I need service to my car. Love the extra given to owners of Lincolns. The part came in the next day! SndcAlan gave me a call. I didn’t have to call him. More

by buckyortommy Verified Customer Verified Customer

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