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Justin Heutel
Justin Heutel | Page 7
GM / Parts, Service & Body Shop Director
Sunset Ford
11700 Gravois Rd
St. Louis, MO 63127
99 Reviews
Hello! I have grown up and lived in South County my whole life, and being that I am part owner here at Sunset Ford, this community and business has become my life. I am here to help however I can. So whether it be a Service, Parts, Body Shop or Sales related questions or concerns, I can help. I am also passionate in the Accessory and Aftermarket business. As far as when I have spare time outside of work, you will find me working on my personal old trucks, or spending time with my family, wife and 2 girls, either down at Suson Park, Grants Farm, or at the Lake. My goals here at work are to carry on our family traditions in running a local business for over 111 years in the same location. I want to retain that personal touch that so much of this corporate world has seemed to lose. Please never hesitate to call for suggestions, concerns or to say hello. 314-467-1120. Thank you for helping our family & staff carry on 111 plus years under one brand in the same location.
Read moreDealership Experience
18 yrs, 4 mos
Industry Experience
18 yrs, 4 mos
Specialties & Trainings
Fixed Operations Director
Ford Master Certified - Service Manager
99 Reviews
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99 Reviews of Justin Heutel
January 03, 2021
The personnel were professional, listened to our needs and requirements and delivered the exact used Ford Edge we wanted at great price. We would reccomend them to anyone. and requirements and delivered the exact used Ford Edge we wanted at great price. We would reccomend them to anyone. More
by art
Verified CustomerOther Employees Tagged: Jim Evans, Perry Webb
December 23, 2020
The entire experience was awesome. From my salesman Tony,the manager Howard to Justin in finance. I highly recommend Sunset Ford. Mike Konersmann is the service department is absolutely terrific. Tony,the manager Howard to Justin in finance. I highly recommend Sunset Ford. Mike Konersmann is the service department is absolutely terrific. More
by KONERSMANN
Other Employees Tagged: Pete Heutel, Justin Lombard, Brian Noeth, Tony Pizzella , Mike Konersmann, Larry Sidberry, Doug Sucher, Perry Webb, Howard Wood
December 13, 2020
We had a lingering issue with our vehicle. The team at Sunset Ford including Tom Heutel, Justin Heutel, Lonnie Pope and Chris Schmelig did an outstanding professional job to make our vehicle reliable and Sunset Ford including Tom Heutel, Justin Heutel, Lonnie Pope and Chris Schmelig did an outstanding professional job to make our vehicle reliable and safe. More
by VGILLIAM02
Other Employees Tagged: Lonnie Pope, Christopher Schmelig
November 29, 2020
A dispute arose between Sunset Ford and a nationwide "Complete Auto Care" store over stripped drain plug threads on my oil pan, rendering the vehicle inoperable. Sunset Ford Service Advisor Michael Wilh "Complete Auto Care" store over stripped drain plug threads on my oil pan, rendering the vehicle inoperable. Sunset Ford Service Advisor Michael Wilhite understood that I was stuck in the middle, facing approximately $900.00 in repairs. After consulting with GM-Service Justin Heutel, Mr. Wilhite offered to return the vehicle to working order at a price far less than $900.00, to which I agreed. The necessary repairs were performed in a timely manner. I continue to be impressed with the professionalism, empathy and efficiency of the Sunset Ford Service Department. Thank you for the exceptional customer service! More
by PETESCHIAVONE
Other Employees Tagged: Michael Wilhite
November 22, 2020
The service department at Sunset is awesome staff. Very attentive, friendly, and helpful. I have worked Lonnie with the service department and she is great to work with. Also worked with Sean and Justin th attentive, friendly, and helpful. I have worked Lonnie with the service department and she is great to work with. Also worked with Sean and Justin this visit. Both were great and very helpful. Thanks. More
by cartkev
Other Employees Tagged: Pete Heutel , Sean Johns, Lonnie Pope
November 08, 2020
Sunset was great with my “Works” service on my Ranger. Worked with Sean an Justin on this visit. Both were very professional and courteous and saw to my needs. As well normally work with Lonnie but she wa Worked with Sean an Justin on this visit. Both were very professional and courteous and saw to my needs. As well normally work with Lonnie but she was not in and handed me off to the above crew. Thanks to all for their efforts. More
by cartkev
Other Employees Tagged: Sean Johns, Lonnie Pope
October 31, 2020
Friendly and everyone helpful...the dealership is exceptionally clean....inside and out...responsiveness and follow thru is exceptionally good...3rd vehicle we have it purchased there... exceptionally clean....inside and out...responsiveness and follow thru is exceptionally good...3rd vehicle we have it purchased there... More
by Bob.wilshusen
Other Employees Tagged: Cory Pupillo, Brett Mathis , Pandora Cheatham, Howard Wood
October 17, 2020
This was a first for us with the mobile service vehicle. It was amazing and so simple! What a terrific service to be offering. Loves it and will continue to use this option. Thank you Sunset! And thank you It was amazing and so simple! What a terrific service to be offering. Loves it and will continue to use this option. Thank you Sunset! And thank you Ford! More
by ZWICKS4
Other Employees Tagged: Jenn Hall, Teresa Farris, Neal Watson , Angelo Galasso, Ashley Godfrey
February 12, 2020
Time for a new toy, found it on the internet Called and talked to Tony Pizzella about the white Mustang making sure it was in stock before I drove down to see it. Tony had it ready and waiting fo Called and talked to Tony Pizzella about the white Mustang making sure it was in stock before I drove down to see it. Tony had it ready and waiting for me. Got the wire transfer completed and I'm back on the road back North. Tony was great answering all of my questions about the car, places to stay and directions. Everything should be this simple to do. More
by Dave M.
Other Employees Tagged: Justin Lombard, Tony Pizzella , Jaime Payne, Heather Pilliard, Jason Schrijver, Larry Sidberry
January 16, 2020
New Explorer purchase I shopped the area for a new Ford Explorer and Cory was very knowledgeable and considerate while trying to make a decision on the Trim level and style I shopped the area for a new Ford Explorer and Cory was very knowledgeable and considerate while trying to make a decision on the Trim level and style. Everyone there were great to work with and took the time to help us make our final decision. Great people!! Will definitely return. More
by sj
Other Employees Tagged: Cory Pupillo , Treff LaPlant, Larry Sidberry
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