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Justin Hinds
Justin Hinds, Master Certified Product Specialist, Richmond Ford Lincoln
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Justin Hinds

Master Certified Product Specialist

Richmond Ford Lincoln

4600 W Broad St
Richmond, VA 23230

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3 Reviews of Justin Hinds

November 29, 2018

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"Great customer services "

- Wkadly

Justin did an awesome job , work on numbers to fit all my budget. It took a minute to find the truck that fits my needs , justin and Mike did an awesome job Thank you

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Yes

Other Employees Tagged: Mike Serpico, Megan Stevens, Roger McGowan

Nov 29, 2018

Richmond Ford Lincoln responded

Thanks for taking the time out of your schedule to review your visit. Glad that we were able to assist in finding a truck that suits your needs! Come back soon for a New Owners Seminar if you'd like to learn more about your vehicle or have any questions!

June 24, 2018

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"I was treated as family"

- teagan2014

This was a experience that in 25 years of vehicle buying I have never experienced, these folks care JoJo in sales Justin in sales Rich they did not give up on us ( my wife and I) as the neighboring competition did I will buy my next car here. thank you my wife and I needed this break the Gaddys

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Yes
Jun 27, 2018

Richmond Ford Lincoln responded

We can't thank you enough not only for your business but also for this outstanding review. It means a lot that you'd take time out of your schedule to provide this feedback and that's how we know that we're delivering a unique experience to our guests. See you next time!

May 27, 2018

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Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"LONG DAY BUT WORTH EVERY MINUTE! "

- Plrod2

After a horrible experience at Crossroads Jeep a few days earlier, we decided to venture the extra 45 mins to look at a Ford Explore, we saw on the Richmond Ford Lincoln website. Before we arrived at the dealership we wanted to get some information on the car, so we got in contact with an amazing salesman named Justin Hinds. When we arrived, he had the vehicle ready for us to look at and made sure it was the one we wanted. We have never experienced such great customer service! Everything was going great up until the banks were not liking our negative equity on our trade. They were wanting to help us stay in our price range and get us the interest rate we wanted so they ended up spending hours working with the bank to get everything in order. Mike Jackson It was the longest day but worth it! Everyone here was amazing! I just want to thank you all for the best car shopping experience! We buy cars often and this is the only dealership we ever want to give our business to from here on out!

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Yes
May 29, 2018

Richmond Ford Lincoln responded

Sorry to hear about your negative experience prior to visiting our location but glad we could restore your trust in dealerships. Our team strives to provide a unique approach to customer service, free from the pressures one might encounter elsewhere, and it's truly a joy to hear that was accomplished. Be sure to come back down the road for your complimentary first oil change and tire rotations!

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