Justin Horning | Page 2

Great car buying experience...so we thought Rob went above and beyond to get us the best deal he could on a used car for our daughter. The thermostat went out a couple days after buying and Ron Rob went above and beyond to get us the best deal he could on a used car for our daughter. The thermostat went out a couple days after buying and Ron made sure it was taken care of even though we bought “as is”. EDIT- car continued to overheat, was taken to their service department 4 times in first 30 days. Was told to take to Corwin Dodge so the “experts” could diagnose. Was finally told it needed engine replaced due to warped heads. Napleton did put an engine in it that had 38,000 more miles than the one in it saying was all they could find (not true, Corwin found one with 20,000 more than original).. Was told we could not return car because it had been more than 90 days, even thought it was in the shop for more than 60 of the first 90 days. Either the engine had to be replaced due to incompetence of their service department not properly diagnosing/fixing problem or they sold a car with bad engine, I feel service department didn’t properly fix, considering other issues we had with them putting in the engine and leaving tools in the engine, not putting shield on correctly, and damaging other parts that Corwin Dodge fixed on Napleton’s dime. I would NOT recommend them and DEFINITELY do not use their service department unless you want ripped off and more damage done to your car! More

by MAMMAWOLF32 Verified Customer Verified Customer

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Fast, good customer service. I bought my car here and they have been awesome with all of it. The service is Great and its so easy to get things done as needed. I'm very Happy and I bought my car here and they have been awesome with all of it. The service is Great and its so easy to get things done as needed. I'm very Happy and will continue to take my car here!! More

by rlaebh Verified Customer Verified Customer

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2015 Malibu Was an awesome experience. Very proficient and informative personnel and staff at all times with a great sense of humor. Met at front door and was im Was an awesome experience. Very proficient and informative personnel and staff at all times with a great sense of humor. Met at front door and was immediately was taken care of. Many thanks to all. More

by ellenejemes Verified Customer Verified Customer

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Beautiful Mustang for an even more beautiful price! This is not your average car dealership. A diamond in the rough, a four leaf clover on a hill of dying grass, No.. this is a unicorn in a field of ho This is not your average car dealership. A diamond in the rough, a four leaf clover on a hill of dying grass, No.. this is a unicorn in a field of horses. This Mustang was a beauty that I couldn’t fathom to be mine... But, when I saw that price tag glistening in the sun, practically saying my name; I knew. I had shopped countless other dealerships for a price that would steal my heart away, and none compared. Not only did I find my perfect car for a price that no one even believes is true, the salesman that helped me was the other fairytale ending to this story. His blonde hair and blue eyes captured my attention as he approached with funny wits and reassurance. He was professional, funny, knew what I wanted and got me in and out as fast as possible, so I can ride off into the sunset with my new Mustang. More

by Supernova Verified Customer Verified Customer

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Awesome experience at Napleton Awesome place very helpful excited to find my new car dealership I will be doing business with them again. I picked my color and options and they went Awesome place very helpful excited to find my new car dealership I will be doing business with them again. I picked my color and options and they went and got it let me browse and drive several different models before I decided the perfect one I call her princess Snow White More

by cutn4udk Verified Customer Verified Customer

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excellent! I purchased of a new Macan from Michael Kanowsky. Michael worked very hard to get the perfect car for me. He listened to my needs and found the model I purchased of a new Macan from Michael Kanowsky. Michael worked very hard to get the perfect car for me. He listened to my needs and found the model, color and equipped it at a price that was fair. Michael, Justin, Drew, Bill were all a delight to work with. Would I buy again from the dealership? for sure! More

by Macan GTS Verified Customer Verified Customer

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Always excellent service We always recommend this dealership as very good people to deal with when we are here or when traveling out of state. We always recommend this dealership as very good people to deal with when we are here or when traveling out of state. More

by edwardswally Verified Customer Verified Customer

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Everyone always helpful and friendly. This dealership does all they can to help you with your car. They are not pushy like some dealerships. I will recommend them to others. This dealership does all they can to help you with your car. They are not pushy like some dealerships. I will recommend them to others. More

by waterst97 Verified Customer Verified Customer

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Wonderful experience, very professional ! No hassle, honest and did not try to Jack us around! Fair price and very friendly. Only negative issue was vehicle could have been cleaned up better a No hassle, honest and did not try to Jack us around! Fair price and very friendly. Only negative issue was vehicle could have been cleaned up better and fuel tank could have been filled up! Otherwise pleasant experience! More

by bonotd Verified Customer Verified Customer

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Fantastic Service Department I wish I would have bought my car at Napleton, their service department is second to none, and beats out my previous experiences by a long shot. I wish I would have bought my car at Napleton, their service department is second to none, and beats out my previous experiences by a long shot. More

by joegreggg Verified Customer Verified Customer

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