Justin Horning | Page 3

Not empressed at all. Circled the parking lot several times and getting out and look at several different vehicles for quite some time and was fixen to leave when the sale Circled the parking lot several times and getting out and look at several different vehicles for quite some time and was fixen to leave when the salesman finally came out. No prices on any of the vehicles. Had wrong paperwork on several vehicles. Not just one or 2. At least 5 of the 6 I looked at. Ended up buying the 13 Jetta that was listed as 11 with 2.0 turbo. Salesman may have been salesman of the year but came up with every excuse in the book For everything. said 2.0 was best motor made until He popped the hood and than he said “oh wait. That’s a 2.5. That’s the best motor they make. Not the 2.0”. Talked him down on price a little and he acted like we was making him starve to death the whole time. The car had 2 lights burned out on it and 2 bad tire and 2 really bad rims. Bad enough that the tire shop just beat on them with a sledge hammer to get to a little closer to round. Still bad but not as bad. I would think any used car dealer would make sure all the lights work and the car rode fine. But I know I got a used car not a new car. And I know if I’d pointed it out they would have asked if I paid for the additional warranty. And I did not and not going to. I can buy tires and bulbs cheaper than your warranty and I don’t have to bring it all the way to the dealer to get it fixed. And the car jack is missing and the spare tire mount in the trunk was missing. I KNOW ITS A USED CAR BUT COME ON!!! No I did not contact the dealer because they acted as if we where bothering them as it was. And I know this is all little stuff but it just makes the buying experience a real negative experience. i don’t Expect to see my rating and review on any website for the dealer as it is negative But it was my experience. 2013 Jetta 2.5 liter 5 cylinder. Listed as a2011 2.0 turbo sports wagon. And yes I still have the paperwork as people don’t believe me until I show them. And sorry to sound so negative but everytime I get over 60 mph the bad tires remind me of the dealer. Yes I test drive the car before buying but I did not get it on the interstate at interstate speeds. So that’s really my fault. And the only reason I got the car is the price seemed real decent and it was in great shape. Just small stuff that can be fixed cheaply. And I will recommend the dealer as the prices seemed fair. More

by CRAIGTRAIN80 Verified Customer Verified Customer

Report | Print

Great service! Scheduling of work was quick and easy both by phone and through the internet web site. Personnel were very friendly and helpful. We now take all 3 of Scheduling of work was quick and easy both by phone and through the internet web site. Personnel were very friendly and helpful. We now take all 3 of our vehicles here for service and repair. More

by atsdsnyder Verified Customer Verified Customer

Report | Print

Excellent Experience stopped in to see what some of the used cars were going for. Left with a car. Jake did an excellent job. I really felt comfortable with him. He se stopped in to see what some of the used cars were going for. Left with a car. Jake did an excellent job. I really felt comfortable with him. He seemed honest and trustworthy. If they keep hiring salesman like Jake I'll keep coming back. More

by joe.langford Verified Customer Verified Customer

Report | Print

Worked With me. This was my first dealership purchase and I never felt swindled. They worked with me on price and really worked towards understanding my needs, person This was my first dealership purchase and I never felt swindled. They worked with me on price and really worked towards understanding my needs, personally I will recommend this dealership and especially Noah for his service. 400 miles out and I'm loving the Car. More

by nathaniel.stokes35 Verified Customer Verified Customer

Report | Print

Very satisfied, Ron found the perfect vehicle for me. And worked it out so I could afford it. I couldn't be happier, even got me a manual that was missing. Very happy Ron found the perfect vehicle for me. And worked it out so I could afford it. I couldn't be happier, even got me a manual that was missing. Very happy ? More

by Dixiebaby Verified Customer Verified Customer

Report | Print

Easy transaction The sales rep help find units to fit our needs in our price range. No mysteriously disappearing manufacturer money when negotiating. We came to the de The sales rep help find units to fit our needs in our price range. No mysteriously disappearing manufacturer money when negotiating. We came to the dealership just to look, ended up making purchase. More

by gsstufflebam Verified Customer Verified Customer

Report | Print

Purchasing process Everyone was very helpful throughout the process of purchasing my used truck. I can see why Ron Jones has been named salesman of the month for so long Everyone was very helpful throughout the process of purchasing my used truck. I can see why Ron Jones has been named salesman of the month for so long. More

by atsdsnyder Verified Customer Verified Customer

Report | Print

Excellent I had an extremely good experience with this dealership. Their employees were friendly and polite. They were very knowledgeable about the vehicles and I had an extremely good experience with this dealership. Their employees were friendly and polite. They were very knowledgeable about the vehicles and products. They advised of sales and no pressure. More

by boisdarcmo Verified Customer Verified Customer

Report | Print

Fue muy buena El trato fue muy excelente con el vendedor muy amable cordial nos ofrecieron pop cord café el establecimiento muy amplío limpio y una variedad de vehí El trato fue muy excelente con el vendedor muy amable cordial nos ofrecieron pop cord café el establecimiento muy amplío limpio y una variedad de vehículos de diferentes modelos y colores More

by luisvientos Verified Customer Verified Customer

Report | Print

Nice people, problem was not resolved Good dealership, good deals, good customer service but my situation was not resolved due to warranty not covering and prices too high for the faulty s Good dealership, good deals, good customer service but my situation was not resolved due to warranty not covering and prices too high for the faulty stereo they sold me the car with More

by isaacloree71 Verified Customer Verified Customer

Report | Print