Justin Jacobs | Page 6

We just leased our second Ford Edge from Beau Townsend Ford. Our primary reason for working with BTF is our salesperson, Mike Turner. We trust him completely. Fortunately he is backed by a high quality Ford. Our primary reason for working with BTF is our salesperson, Mike Turner. We trust him completely. Fortunately he is backed by a high quality dealership. From sales to service we feel incredibly comfortable there. More

Helpful 0

Report | Print

I was impressed with every facet of my experience. Low pressure environment and I felt I was given a honest price and a more than fair price for my trade in. Justin was extremely friendly and personable. pressure environment and I felt I was given a honest price and a more than fair price for my trade in. Justin was extremely friendly and personable. My kids came with me to sign the deal and he interacted with them which is very important to me. I look forward to a long relationship with Beau Townsend Ford and Justin Jacobs!! More

Helpful 0

Report | Print

Justin was great at helping us find the car that was right for us. Kevin made filling out all the paperwork as quick and painless as possible. right for us. Kevin made filling out all the paperwork as quick and painless as possible. More

Helpful 0

Report | Print

We researched cars online and found the car we wanted at We researched cars online and found the car we wanted at your dealership even though we had a Ford dealership 1/2 mile from our home in Milford, OH We researched cars online and found the car we wanted at your dealership even though we had a Ford dealership 1/2 mile from our home in Milford, OH (Cincinnati area). I had talked to Mike Schmidt on the phone about some cars on Friday or Saturday and he was very pleasant on the phone going over some fiqures. My wife and I decided to drive up to Vandalia Sunday afternoon to test drive a Focus and a Fusion. We really like the 2012 Fusion SEL (especially the interior)and decided to test drive a 2013 Ford Focus also after driving the Fusion. Even though Mike was the salesman we were dealing with, we talked, at lenghth (15 minutes), after driving the Fusion initially, to another salesman, Mark Lindenauer, while Mike was finishing up with another customer. He is the one that set us up on the test drive of the 2013 Focus. He was very professional and courteous even though he knew we would probably be purchasing a car from Mike Schmidt. That's impressive, and says a lot about the dealership. We made our decision to purchase the 2012 Ford Fusion SEL and that's when we met with your financial man, Kevin Berger. He, also, was very professional and got us on the way through the transaction quickly. After this process, we spent some time going over the necessay things about the car with Mike. During this process, we also met you tech man, Justin Jacobs, who helped Mike and us with setting up the Ford Sync with my smart phone. Beau Townsend Ford in Vandalia, OH should be very proud of these employees we were so lucky to have met during our buying experience. This dealership exudes a family-like atmosphere and anyone looking to purchase a vehicle from this dealer will come away very satisfied with their decision to go there. Thanks, Harry Roth More

Helpful 0

Report | Print

We have been long-time GM/Chevy buyers, but recently soured on them. When my husband decided to get a truck, he called Jamie. All team members we dealt with were great!! We will buy Ford from now o soured on them. When my husband decided to get a truck, he called Jamie. All team members we dealt with were great!! We will buy Ford from now on and only from Jamie & Crew!! More

Helpful 0

Report | Print

WOW!!!!!!! I am so impressed with Beau Townsend Ford!!! The entire experience was awesome, beginning with Bobby Sparks in the service department. My 6 year old Nissan needed a major repair on the air condi The entire experience was awesome, beginning with Bobby Sparks in the service department. My 6 year old Nissan needed a major repair on the air conditioner and Bobby suggested I might want to look at a NEW car!! Great interest rates right now, great deals and I could become a NEW FORD owner!! He refered me to Mark Lindenhauer in Sales, who was incredibly thorough, patient and helpful as I walked through the process of selecting my car. Ken Emrick in Finance so efficiently processed all the paperwork for my loan and even called me yesterday to let me know he was able to secure a rebate on my GAP insurance from the Nissan. I also received a wonderful follow-up phone call from Justin Jacobs offering any support I might need on my new sync system. VERY personal touches from the entire staff I dealt with. Larry Taylor even stopped to greet us and make sure we were well taken care of. I am proud to now be a FORD owner and so glad Beau Townsend Ford is close to my home. I will certainly recommend them to any and all!!!! Thank you Beau Townsend Ford for your fantastic, exceptional and personal customer service!!!!!!!!!!!!! More

Helpful 0

Report | Print

the reason i gave 5star ratings for each category is to salute all the fine people who made it all happen to my utmost pleasure & satisfaction.Justin Jacobs was particularly helpful and attentive to every salute all the fine people who made it all happen to my utmost pleasure & satisfaction.Justin Jacobs was particularly helpful and attentive to every detail from the moment i walked in to inquire about trading my used car and buying a new one.everyone deserves an honorable mention for their part in making this a Great experience from start to finish.i will certainly recommend Beau Townsend Ford-Lincoln to all my friends. More

Helpful 0

Report | Print

Our Salesman was Justin Jacobs. He is outstanding. He explained everything we needed to know about the new vehicle. And always ask if we had any questions before he would move on to explain something e explained everything we needed to know about the new vehicle. And always ask if we had any questions before he would move on to explain something else. He is very personable, polite and really knows his stuff. This is the second vehicle we have bought from Justin and the third from Beau Townsend. We are a very satisfied customer and would definately recommend this dealership to anyone. Thanks Justin for all of your help!!! More

Helpful 0

Report | Print

I was first greeted by Joshua Otstot who didn't seem very anxious to sell a car. I came back the next day and Joe Petty was more anxious. The rest of the staff I dealt with that second day was great. I re anxious to sell a car. I came back the next day and Joe Petty was more anxious. The rest of the staff I dealt with that second day was great. I really appreciated Justin showing us the technology aspects of the car. More

Helpful 0

Report | Print

very polite and he working hard with use and other customer but still had a smile on his face. easy to talk to and worked well with people customer but still had a smile on his face. easy to talk to and worked well with people More

Helpful 0

Report | Print