Justin L. Bolen
Justin L. Bolen at Klaben Chrysler Jeep Dodge Ram

Justin L. Bolen | Page 20

Sales & Leasing Consultant

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

Contact Me
5.0
820 Reviews

I’ve been part of the Klaben Auto Stores since 1999. I love to make buying a vehicle enjoyable and I'll make you feel like part of the family. In my spare time I enjoy golfing, fishing, and the great outdoors. I’m originally from Tennessee, but Love N.E. Ohio!!! 330-673-3139 x526

Dealership Experience

27 yrs, 7 mos

Industry Experience

27 yrs, 7 mos

Specialties & Trainings

Expert Ram, Jeep, Dodge, Chrysler and Mopar..

5.0

820 Reviews

Write a Review

820 Reviews of Justin L. Bolen

August 25, 2022

Dealership Rating
Employee Rating

Process was seamless. Justin was very knowledgeable and spent time showing me all the bells and whistles the Jeep has to offer. Thank you for all you do! More

by Erinparsons3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

August 23, 2022

Dealership Rating
Employee Rating

Our buying experience was so smooth. Justin was incredibly knowledgeable and walked us through the process seamlessly. We will definitely be back for our next vehicle or Jeep purchase! More

by Danielledrez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Franklin

August 22, 2022

Dealership Rating
Employee Rating

Our last ten cars / SUV's have been purchased or leased through Klaben. They have been great to deal with each and every time. They are exceptional people with a strong commitment to customer satisfactio More

by 4thCarFromKlaben
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Stephens , Brian Franklin

August 19, 2022

Dealership Rating
Employee Rating

Great to work with! ! Was very accurate about the amount of time it would take for my order to come in. More

by Alloyd
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Steve Stephens , Arica Stephens

August 16, 2022

Dealership Rating
Employee Rating

Great experience working with Justin and Klaben. I’d recommend Justin to anyone looking for their next dream car! More

by Garrett.cona
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Franklin

August 16, 2022

Dealership Rating
Employee Rating

Klaben has been the only dealership that I have worked with for the last several years. They always give me the best deal possible and never let me down. Justin goes above and beyond for his customers and More

by agiarrano
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Franklin

August 14, 2022

Dealership Rating
Employee Rating

Great buying experience with Justin and Brian! They were very helpful and accommodating. We will definitely be back when we are in the market again. More

by Jen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Franklin

August 08, 2022

Dealership Rating
Employee Rating

This was the best experience I’ve ever had buying a car at a dealership. Justin was the best. He made sure that I understood everything every step of the way. Not only was Justin amazing but every staff me More

by A Very Satisfied Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Coco III

August 03, 2022

Dealership Rating
Employee Rating

Three days after having my UConnect Screen replaced I received another error message stating I need to return to the dealership. I have already had the jeep serviced for the same issue 3 times (the jeep More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 08, 2022

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to provide us with a review of your experience with Klaben. I completely empathize with and understand the cause of your dissatisfaction and frustration. I sincerely apologize that we have thus far been unable to rectify the issue with your truck. We appreciate that you recognize this is not a Klaben issue but rather an ongoing issue with the vehicle itself. We strive to do everything in our power to fix the vehicle correctly the first time, yet there are times where the manufacturer makes the difficult for us. I am truly sorry. We continually ask for honest feedback, such as yours, that we share with our team members as we work to improve upon our commitment to providing our customer's value and a level of service that exceeds their expectations. You took time to speak with Justin Bolen and provide further details. Thank you so much for your genuine perspective and thoughtful comments. A member of our Service Leadership Team will be contacting you shortly to discuss a plan to correct the issues you have provided. Dennis Terlaak Service Manager Klaben Chrysler Jeep Dodge & Ram dterlaak@klaben.com 330-673-3139 x420

June 30, 2022

Dealership Rating
Employee Rating

Wonderful staff experience as always! Great customer service! Thank you so much Justin Bolen & Steve Stephens! More

by nytab101
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Stephens , Brian Franklin

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