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Steve Stephens
401 Reviews
It's 1983 and I'm still in High School. I started working with my Father who was a Used Car Manager for Cobbledick Buick in Shaker Hts as a lot porter. After graduation, I took on a full-time role with the dealership allowing me to work in Service/Parts/Body shop/New & Used Cars. Ultimately began my career in Sales. In 1993 I started at Klaben Ford. I was able to build a strong customer base and moved up to a management role in the leasing department. In 2005 I moved across the street to Klaben Chrysler Jeep Dodge. I found the change exciting that has now led me to be a store manager. I’ve been with Klaben Auto Stores for over 25 years. A family-owned store completely committed to 100% customer satisfaction involved with our local communities, I’ll be here for another 25 years, God willing. I’m blessed to have my wife, our 4 Children, and 4 Grandkids..so far! and a super staff I work with every day. 330-673-3139 ext. 505
Read moreDealership Experience
32 yrs, 8 mos
Industry Experience
42 yrs, 9 mos
401 Reviews
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401 Reviews of Steve Stephens
July 01, 2026
Best car buying experience I've ever had. I wish I would have had started buying vehicles years ago! I wish I would have had started buying vehicles years ago! More
by ckollman1
Verified CustomerOther Employees Tagged: Gregory Sack
June 30, 2026
I have gotten my cars from Justin for years! He always goes above and beyond! He's an exceptional salesman! He always goes above and beyond! He's an exceptional salesman! More
by nytab101
Other Employees Tagged: Justin L. Bolen
June 26, 2026
We bought a new Pacifica for Sharon last month then I brought one of my employees in and she bought one then last week I bought one! 3 cars in 30 days. Why from Justin??? He goes the extra mile. After cl brought one of my employees in and she bought one then last week I bought one! 3 cars in 30 days. Why from Justin??? He goes the extra mile. After cleanup finishes with the car he goes over it AGAIN! Justin makes sure you understand all the controls, sets up your phone and even helped move stuff from one car to the other. He called to check on us a couple days later to make sure all was good. Even helped transfer my insurance from one car to the other. If you want 110% service, this is your guy. Even set up my 1st service appointment! Thanks again to Justin, Steve Stephens and Tim Beane for the great service. More
by Papa1
Other Employees Tagged: Justin L. Bolen, Timothy Beane , Joby Bacher
May 14, 2026
GREAT Dealer. .Better then great service department...And a fantastic owner!! Rich Klaben and his dealerships and employees are world class!! .Better then great service department...And a fantastic owner!! Rich Klaben and his dealerships and employees are world class!! More
by scott.phelps
Other Employees Tagged: Joe Hilliard, Richard Klaben, Jeff Ashley, Ridge Hancock
March 30, 2026
Casey Shaw was extremely helpful during the entire process of our lease and lease buyout. We will happily return when shopping for our next vehicle process of our lease and lease buyout. We will happily return when shopping for our next vehicle More
by scottjteaford
Other Employees Tagged: Casey Shaw
March 19, 2026
Justin is great to work with and takes the time to explain everything about your new vehicle. He made the entire process easy and low stress!! explain everything about your new vehicle. He made the entire process easy and low stress!! More
by sandib1031
Other Employees Tagged: Justin L. Bolen, Gregory Sack
March 19, 2026
Justin is very professional and helpful. He made the car purchasing experiencing easy and enjoyable. If you do not have a "car guy" I would suggest you give Justin a call. He made the car purchasing experiencing easy and enjoyable. If you do not have a "car guy" I would suggest you give Justin a call. More
by Andrew J
Other Employees Tagged: Justin L. Bolen
March 02, 2026
Justin Bolen is great and I have been buying cars for 25 years with Justin and he has always treated me like family thanks years with Justin and he has always treated me like family thanks More
by Steinman1.cs
Other Employees Tagged: Justin L. Bolen
March 01, 2026
Transparency and honesty was made clear through several conversations making the customer a priority in the buying process conversations making the customer a priority in the buying process More
by cherikohl
Other Employees Tagged: Richard Klaben , Joby Bacher, Christopher Hamilton
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