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Steve Stephens
Refer Me
338 Reviews
It's 1983 and I'm still in High School. I started working with my Father who was a Used Car Manager for Cobbledick Buick in Shaker Hts as a lot porter. After graduation, I took on a full-time role with the dealership allowing me to work in Service/Parts/Body shop/New & Used Cars. Ultimately began my career in Sales. In 1993 I started at Klaben Ford. I was able to build a strong customer base and moved up to a management role in the leasing department. In 2005 I moved across the street to Klaben Chrysler Jeep Dodge. I found the change exciting that has now led me to be a store manager. I’ve been with Klaben Auto Stores for over 25 years. A family-owned store completely committed to 100% customer satisfaction involved with our local communities, I’ll be here for another 25 years, God willing. I’m blessed to have my wife, our 4 Children, and 4 Grandkids..so far! and a super staff I work with every day. 330-673-3139 ext. 505
Read moreDealership Experience
30 yrs, 8 mos
Industry Experience
40 yrs, 9 mos
338 Reviews
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338 Reviews of Steve Stephens
July 11, 2024
The dealership was extremely welcoming and professional with lots of jeeps on premises. Ricardo was exceptional in all dealings. Polite, knowledgeable, helpful, respectful, attentive and not pushy. I will with lots of jeeps on premises. Ricardo was exceptional in all dealings. Polite, knowledgeable, helpful, respectful, attentive and not pushy. I will certainly shop with Ricardo again for future purchases. Finance time with Johnny S was also very pleasant and straight forward. Completely well prepared. It was also a pleasure to meet Steve S(the man behind the curtain). He treated us very fair and extremely professional. More
by melindamayle
Other Employees Tagged: Ricardo Farone, John Sestan
Helpful 
July 11, 2024
Ricardo was fantastic and helped me lease a new wrangler. We were well taken care of and are always more than happy referring any and everybody to Klaben Autostores. We were well taken care of and are always more than happy referring any and everybody to Klaben Autostores. More
by mypcb2
Other Employees Tagged: Richard Klaben, Ricardo Farone
July 11, 2024
Ricardo was very helpful and went the extra mile to make sure I was happy. Richard Klaben gave me a great deal and made my transition from my previous lease into a new one seamless! sure I was happy. Richard Klaben gave me a great deal and made my transition from my previous lease into a new one seamless! More
by Nrinaldo89
Other Employees Tagged: Richard Klaben, Ricardo Farone, John Sestan
July 03, 2024
I have been a long time customer of the Klaben dealerships and will continue to be a customer! Every interaction and experience here is positive. dealerships and will continue to be a customer! Every interaction and experience here is positive. More
by Madelinecarter26
Other Employees Tagged: Justin L. Bolen
June 22, 2024
My experience at Klaben just keeps getting better. Ken Harris and Tim Beane have exceeded my expectations with my lease. No pressure, just good salesmanship. Ken Harris and Tim Beane have exceeded my expectations with my lease. No pressure, just good salesmanship. More
by briankvaughn
Verified CustomerOther Employees Tagged: Brian Franklin, Timothy Beane, Ken Harris
June 15, 2024
Joe Hilliard does a phenomenal job. He is always attentive to my needs and get service done right first time. Thanks for your help Joe. He is always attentive to my needs and get service done right first time. Thanks for your help Joe. More
by dj5555dj
Other Employees Tagged: Don Jacobs, Joe Hilliard, Brian Franklin, Timothy Beane, Tina Kelly, Scott Abdon
June 04, 2024
Beautiful showroom. Professional staff. No pressure on purchasing. Everyone on the team was ver helpful Professional staff. No pressure on purchasing. Everyone on the team was ver helpful More
by jed-05
Other Employees Tagged: Christopher Hamilton
March 04, 2024
Great. always leave happy. Can't say enough about the team at klaben. Take that back the family.. keep up the great job always leave happy. Can't say enough about the team at klaben. Take that back the family.. keep up the great job More
by SHVDMONKE
Other Employees Tagged: Richard Klaben, Brian Franklin, Ken Harris
February 19, 2024
Klaben is the best! They always take great care of me and my cars! I have been buying cars from Klaben for almost 20 years! They always take great care of me and my cars! I have been buying cars from Klaben for almost 20 years! More
by michellemaltempi
Other Employees Tagged: Justin L. Bolen, Joe Hilliard, Richard Klaben, Christine Klaben
January 31, 2024
Good business great salesman got the perfect deal I would recommend highly salesman Dom cook did a fantastic job getting the right deal only bad thing I was clean pr prior to being delivered to other dealer recommend highly salesman Dom cook did a fantastic job getting the right deal only bad thing I was clean pr prior to being delivered to other dealer More
by Trevor_sokoloski
Other Employees Tagged: Jennifer Ash, Dom cook
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