Justin Lombard | Page 44

So happy to have worked with Ryan! We just bought a Ford Fusion Hybrid with lots of special requests on the vehicle - we worked with Ryan and he was absolutely awesome at helping us. He We just bought a Ford Fusion Hybrid with lots of special requests on the vehicle - we worked with Ryan and he was absolutely awesome at helping us. He was very relaxed, zero pressure, upfront with information and brainstorming ideas, and knowledgeable about cars in general and the whole process of buying them. We also met with Larry and Justin, both who were super. The whole team, even people we didn't work with directly, made us feel at ease - they worked to get us what we were searching for. We couldn't be happier. More

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Red Explorer It was soooo hot to car shop, but Mike was willing to work with us and gave us excellent service. He orked out our finances for us and made it possibl It was soooo hot to car shop, but Mike was willing to work with us and gave us excellent service. He orked out our finances for us and made it possible for us to take the car home that day. He is very professional, but comfortable and easy to laugh. More

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New Edge purchase Mike came through for us again! This is our 4th new vehicle we have purchased at Sunset through Mike and we couldn't be more pleased with his custom Mike came through for us again! This is our 4th new vehicle we have purchased at Sunset through Mike and we couldn't be more pleased with his customer service. Over a few week period, we popped into the dealership unexpectedly many times to see/drive the Edge and of course had questions. Mike was always more than willing to work with us. He's very educated on the vehicles and our purchase with a trade-in was completed very smoothly. Before we knew it, our Edge was ready and we were ready to sign papers. Upon pick-up, Mike was very happy to sit in the vehicle with us and answered even more questions we had, He also loaded our phones, which saved us time. We will continue to seek out Mike with a new or used vehicle purchase! More

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I will always go to Sunset Ford I recently purchased a new Explorer from Sunset Ford. The customer service is top-notch in a society that has unfortunately accepted "mediocre" as th I recently purchased a new Explorer from Sunset Ford. The customer service is top-notch in a society that has unfortunately accepted "mediocre" as the new normal. I was greeted with a smile and warm welcome as we entered the dealership that was PRISTINE from the showroom floor down to the service dept. Brad Dostal provided multiple vehicles for us to test drive and did it promptly and with a smile. Larry Sidberry was so helpful and answered the way too many questions we had. Upon delivery, Howard Wood explained fully all the new 'bells and whistles' that were in my vehicle. I was so impressed to also receive a hand-written thank you note just a few days later. Thank YOU to all at Sunset Ford! We will always visit you to buy vehicles for my family from your family. Congratulations for 100 years and keep up the exceptional service!! More

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Love my new Ford Focus, Randy was very helpful and knowledge Spoke to several Salesmen and everyone at the Sunset Ford was pleasant and extremely friendly, I was especially pleased to get everything done in just Spoke to several Salesmen and everyone at the Sunset Ford was pleasant and extremely friendly, I was especially pleased to get everything done in just a couple of hours. I am a huge Ford person and Sunset was a great dealership to deal with. More

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No pressure We really appreciated Craig Hebrank and his no pressure attitude. When the numbers didn’t work out the first time, he didn’t pressure us or try to con We really appreciated Craig Hebrank and his no pressure attitude. When the numbers didn’t work out the first time, he didn’t pressure us or try to convince us otherwise. Eventuality, sunset Ford made the numbers work and we picked up our 2018 Explorer. Nice business. More

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New car This was a Quick and easy purchase. It was No hassle negotiations Very friendly personnel to deal with. Informative salesman. Paperwork done promp This was a Quick and easy purchase. It was No hassle negotiations Very friendly personnel to deal with. Informative salesman. Paperwork done promptly so no wait. More

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Awesome, extremely helpful for Debs new Expedition We have purchased several vehicles from Casey. He always makes our experience extremely hassle free, and he is extremely sensitive to our unique needs We have purchased several vehicles from Casey. He always makes our experience extremely hassle free, and he is extremely sensitive to our unique needs. A true professional in every sense. From our first test ride of Debs new Expedition, to the end of the paperwork, Casey was there, every step of the way. And he took all the time we needed to explain every detail of the new truck. Justin in finance was equally professional and made the process smoth Tom and Debbie Gilmore More

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PROFESSIONAL/FRIENDLY TRANSACTION IN PURCHASE OF VEHICLE Our first stop on Lindbergh was at Sunset Ford and was greeted by Keith Boerding, Sales/Lease Consultant. He asked what we were looking for, and gave Our first stop on Lindbergh was at Sunset Ford and was greeted by Keith Boerding, Sales/Lease Consultant. He asked what we were looking for, and gave us an opportunity to wander around the lot. Once two pre-owned vehicles were within the guidelines of what I wanted, he was very informative and took the time to answer any questions we had. He checked the first vehicle, a 2015 Toyota RAV4, made sure there was sufficient fuel' placed a plate in the window & told us a route to take where we could experience both local streets and the highway. The car was very nice, but I also wanted to test drive a 2014 Ford Escape Titanium Turbo. He went through the above procedures once more pointing out several features. Was very impressed with both the appearance and handling. We never left Sunset for another dealership since I knew I wanted that SUV. It had just been brought in very recently and had not yet been detailed. Since the purchasers of my previous car had already picked up the car, Keith was aware that I had no transportation at that point. He walked the paperwork to the service department so that was a better chance of it being detailed, inspection and emissions done so there was a possibility that I could get the car on Monday evening, which did thankfully happen. Since I had put a deposit down, the car had not yet been detailed, he had great news for me when he called to tell me the car had been through all of the checks, and the tires did not pass inspection, and all 4 were replaced with new ones. What a great surprise, since I had just put all new tires on the car I sold. Every step was handled in a very friendly and professional manner, including explaining every detail of each feature to me and changing my plates for me. I would definitely recommend Keith & Sunset to anyone who mentions they were looking to change cars. Keith left me with the assuance that I could contact him with any questions or issues. I felt like I was dealing with a friend, who truly had my best interests at heart!! More

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Amazing beginning to end Very professional and friendly staff. They were able to get me financed and into a brand new Ford focus. Very quick process beginning to end. Very professional and friendly staff. They were able to get me financed and into a brand new Ford focus. Very quick process beginning to end. More

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