Justin Madison | Page 45

We were pleased with the repairs done to fix sensors and tail lights. He informed us of cost involved and got the work done in less than 1 day. tail lights. He informed us of cost involved and got the work done in less than 1 day. More

by mnmweather Verified Customer Verified Customer

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The service department is very professional and efficient. We had a recall fixed and a new key added. I know the battery had to be disconnected to do the work which cancels all the settings. I get efficient. We had a recall fixed and a new key added. I know the battery had to be disconnected to do the work which cancels all the settings. I get in the car and have no previous settings left. The gentlemen’s helped set up things when we left with it. It would be nice to have the assistance again because once they are set the customer doesn’t normally change them. More

by Janet Townley Verified Customer Verified Customer

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Emily is one of the best service reps I’ve had at Des Moines Toyota Moines Toyota More

by david.cunningham Verified Customer Verified Customer

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The service was really a nice ,she was a nice person ,well just to know need to explain what is done no just all is good and have a nice day ,well just to know need to explain what is done no just all is good and have a nice day More

by Izet Verified Customer Verified Customer

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Loved the video and how the tech went through the work. Just made me giggle. Just made me giggle. More

by bluecobalt72 Verified Customer Verified Customer

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Took my car in to have the air filter adjusted after my last service. Ended up not having an air filter installed at all. Drove 5000+ miles without an engine air filter. Toyota of Des Moines is terrible an last service. Ended up not having an air filter installed at all. Drove 5000+ miles without an engine air filter. Toyota of Des Moines is terrible and I’ll never be back. More

by Adam Verified Customer Verified Customer

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Justin was very good and the service was done in 45 minutes. And I finally got my 2 nd key fob after a 6 month wait. So I’m very happy. minutes. And I finally got my 2 nd key fob after a 6 month wait. So I’m very happy. More

by michelle280 Verified Customer Verified Customer

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They were very professional and courteous and greet you with a smile when entering the service bay. When explaining the problem or situation, you can tell that they were as interested in getting to solutio with a smile when entering the service bay. When explaining the problem or situation, you can tell that they were as interested in getting to solution as you were. It is nice to see people that value their jobs and want to see a good outcome. Thank you for the help! More

by clenchhit Verified Customer Verified Customer

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Rude. Dismissive. Told me to stop talking to him when I had questions about my car. Extremely annoyed by me. Said the problems they caused were not his iss Dismissive. Told me to stop talking to him when I had questions about my car. Extremely annoyed by me. Said the problems they caused were not his issue. Had to beg for his manager’s contact information to resolve my problem. Needs to learn customer service. More

by J Verified Customer Verified Customer

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The Service Writer caught a miss on my part on what services were scheduled. He completed all requested work in a timely and professional manner. services were scheduled. He completed all requested work in a timely and professional manner. More

by hestonmc Verified Customer Verified Customer

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