Justin Madison
Justin Madison at Toyota of Des Moines

Justin Madison | Page 76

ASM

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
962 Reviews
4.7

962 Reviews

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962 Reviews of Justin Madison

February 26, 2024

Dealership Rating
Employee Rating

Same great service I've had for years Will continue to go there for service and to buy new vehicles More

by DANMOWRY85
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Feb 27, 2024

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

February 22, 2024

Dealership Rating
Employee Rating

I love the delivery and pick up service. It's especially nice for someone who is older as I am. More

by MARIJO.GRIMES
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Feb 23, 2024

Toyota of Des Moines responded

Thank you for recognizing our convenient delivery and pickup service! We're glad it makes your life easier. Come back and see us anytime!

February 19, 2024

Dealership Rating
Employee Rating

When they were on Merle hay rd they were great. When they moved to the location they are at now they have completely gone to xxxx. In fact I’ve bought 3 cars from them in the last 15 years, and I More

by ScottUnderwood2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 19, 2024

Toyota of Des Moines responded

Hi Scott, Thank you for taking the time to provide your feedback. We are sorry to hear that you feel our level of service as declined. We would like to hear more from you at your earliest convenience. Please contact our General Manager, JP Phillips.

February 16, 2024

Dealership Rating
Employee Rating

The Toyota dealership has always treated me fairly. The technicians have performed their work with excellence. Scheduling has always accommodated my preferences. They have never pressured me into addin More

by Thankyouverymuch
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Feb 19, 2024

Toyota of Des Moines responded

Thank you for recognizing our commitment to fairness, quality, and customer satisfaction! We're proud of our technicians' excellence and our flexible scheduling options. Thank you for visiting Toyota of Des Moines!

February 13, 2024

Dealership Rating
Employee Rating

Always great I have been a customer at toyota of Des Moines and have had nothing but the best customer service Parts guy could use a little help with being pleasant More

by nancyrogers78
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Feb 14, 2024

Toyota of Des Moines responded

We truly appreciate your loyalty and consistent positive feedback! It means a lot to know you trust us with your service needs. Thank you for helping us improve!

February 09, 2024

Dealership Rating
Employee Rating

Was quoted 1000 over the phone for 90k service. Ended up being 1500. They didn't tell me over the phone that diffs and transfer case needed service. Got into the truck and it smelled like gas. Didn More

by Jvroom
Recommend Dealer
No

Other Employees Tagged: Justin Madison

Feb 12, 2024

Toyota of Des Moines responded

Thank you for taking the time to provide your feedback and we are sorry to hear there was some confusion around cost and the issue with your gas cap. If there is anything you would like to discuss this further, please contact our General Manager.

February 05, 2024

Dealership Rating
Employee Rating

They forgot to fallow in my coolant but that’s ok I like your service More

by lynsinsigne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Emily Wagner , Colton Powers, Robert Schulz

Feb 06, 2024

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines! Thank you for your feedback.

February 04, 2024

Dealership Rating
Employee Rating

My appointment was on time and the staff is knowledgeable and helpful. My appointment was on time, the staff is helpful and knowledgeable. I would highly recommend. More

by Rosonke22
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Feb 05, 2024

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines! We look forward to your next visit.

February 02, 2024

Dealership Rating
Employee Rating

Toyota was clean but the 90,000 mile tune up was pricey. At pick up I was waited on promptly without any wait. More

by mkp6455
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Feb 05, 2024

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines! We hope to see you again soon.

February 01, 2024

Dealership Rating
Employee Rating

It was awesome. ..my car was not drivable, my alternator suddenly died early that morning. But they worked me into the schedule due to a cancellation & it was fixed b More

by jc in clive
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Feb 02, 2024

Toyota of Des Moines responded

We're thrilled we could turn your stressful morning into an awesome afternoon! Glad we had a cancellation and could fit you in to fix your alternator so quickly. Happy (and safe) driving!

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