Justin Madison | Page 75

I feel Toyota gives very good service and on a personal level. I am a real person to them. I especially felt my scheduler was exceptional. level. I am a real person to them. I especially felt my scheduler was exceptional. More

by Jo Verified Customer Verified Customer

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Quick, easy. Only criticism is loud phone use in waiting area...three different languages in conversation on speaker phone. Only criticism is loud phone use in waiting area...three different languages in conversation on speaker phone. More

by guyscar Verified Customer Verified Customer

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Very happy with my 150,000 mile maintenance performed. I also was pleasantly surprised with the offer of a car for the day. A new Highlander has been a topic of discussion between my wife and I. Justin ju I also was pleasantly surprised with the offer of a car for the day. A new Highlander has been a topic of discussion between my wife and I. Justin just may have made a new vehicle sale. We were very satisfied! More

by jebtex280 Verified Customer Verified Customer

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I have always had a good experience there and trust the mechanics fully with my vehicle. mechanics fully with my vehicle. More

by 66bluevette Verified Customer Verified Customer

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We always have great service whenever we take our car in. Really like being able to view the service video. Really like being able to view the service video. More

by superstephholmes Verified Customer Verified Customer

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Ian was very professional and accommodating to my needs of buying a Toyota. He was helpful with the paperwork and knew what he was doing. of buying a Toyota. He was helpful with the paperwork and knew what he was doing. More

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Listening to the customer is number one. Don't expect a customer to be knowable about the car issue but listen to how the customer describes the issue to pick up the clues. Do not talk like Don't expect a customer to be knowable about the car issue but listen to how the customer describes the issue to pick up the clues. Do not talk like a car technician. Don't assume women cannot understand. Be partners with the customer to develop trust in your company and relationships. More

by TOJO192926 Verified Customer Verified Customer

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Several years ago I had some unpleasant experiences with the service staff. I see lots of improvement today. the service staff. I see lots of improvement today. More

by JJBEARNS Verified Customer Verified Customer

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It was excellent I have never had any problems with Toyota, they are excellent. Perfect Toyota, they are excellent. Perfect More

by MKCRONK Verified Customer Verified Customer

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great service i appreciated that you came for the car and brought it back. i was called with what needed to be done. i have had several toyotas brought it back. i was called with what needed to be done. i have had several toyotas More

by RRAMSAY514 Verified Customer Verified Customer

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