Justin Madison
Justin Madison at Toyota of Des Moines

Justin Madison | Page 75

ASM

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
962 Reviews
4.7

962 Reviews

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962 Reviews of Justin Madison

March 21, 2024

Dealership Rating
Employee Rating

I have always had a good experience there and trust the mechanics fully with my vehicle. More

by 66bluevette
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Jul 25, 2024

Toyota of Des Moines responded

Thank you for the great review, kind words & trust. We look forward to your next visit.

March 16, 2024

Dealership Rating
Employee Rating

We always have great service whenever we take our car in. Really like being able to view the service video. More

by superstephholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Emily Wagner , Colton Powers, Robert Schulz

Mar 18, 2024

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

March 13, 2024

Dealership Rating
Employee Rating

Ian was very professional and accommodating to my needs of buying a Toyota. He was helpful with the paperwork and knew what he was doing. More

by parksmary1981
Recommend Dealer
Yes

Other Employees Tagged: Ian Rojas, Eric Hippen

Mar 13, 2024

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

March 09, 2024

Dealership Rating
Employee Rating

Listening to the customer is number one. Don't expect a customer to be knowable about the car issue but listen to how the customer describes the issue to pick up the clues. Do not talk like More

by TOJO192926
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Mar 11, 2024

Toyota of Des Moines responded

Spot on about listening! We'll keep working on clear explanations and building trust. Thanks for the 4 stars! ⭐️

March 07, 2024

Dealership Rating
Employee Rating

Several years ago I had some unpleasant experiences with the service staff. I see lots of improvement today. More

by JJBEARNS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Mar 08, 2024

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

March 07, 2024

Dealership Rating
Employee Rating

It was excellent I have never had any problems with Toyota, they are excellent. Perfect More

by MKCRONK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Mar 07, 2024

Toyota of Des Moines responded

We're so glad to see that you had a 5-star experience here at Toyota of Des Moines! We appreciate the rating.

March 06, 2024

Dealership Rating
Employee Rating

great service i appreciated that you came for the car and brought it back. i was called with what needed to be done. i have had several toyotas More

by RRAMSAY514
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Mar 06, 2024

Toyota of Des Moines responded

Happy to hear we provided great service! Thank you for choosing Toyota of Des Moines!

March 04, 2024

Dealership Rating
Employee Rating

5 Sorry, I have a flip phone. .. My 2020 Toyota Tacoma is just fine thanks. More

by John
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Mar 04, 2024

Toyota of Des Moines responded

We're glad to hear your 2020 Tacoma is running smoothly! Thank you for the 5-star rating, and please visit us again soon if you need anything.

March 04, 2024

Dealership Rating
Employee Rating

Great price and very quick work! I always come away pleasantly surprised at the cost of repairs. More

by N_SEEL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Mar 04, 2024

Toyota of Des Moines responded

We're thrilled you're happy with the price and speed of service! We strive to provide both competitive pricing and efficient repairs. Thank you for choosing us and for the kind words!

March 02, 2024

Dealership Rating
Employee Rating

I value my trust in my service advisor, Justin Madison so much, that I see to it that our vehicles are driven into Des Moines, from other states...just so he can be the one to take care of them. Brett More

by BRETTWILDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2024

Toyota of Des Moines responded

We appreciate your trust in our service team and are happy to hear you value Justin's expertise! Thank you for choosing Toyota of Des Moines.

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