965 Reviews
Write a Review965 Reviews of Justin Madison
June 05, 2020
recall Very efficient in getting my recall done. Staff was especially considerate with all of the pandemic going on. I would recommend your service departmen Very efficient in getting my recall done. Staff was especially considerate with all of the pandemic going on. I would recommend your service department to all of my family an dfrends. More
June 04, 2020
OIL CHANGE FAST FRIENDLY FAST FRIENDLY EXCELLENT FAST FRIENDLY FAST FRIENDLY EXCELLENT FAST FRIENDLY FAST FRIENDLY EXCELLENT FAST FRIENDLY FAST FRIENDLY EXCELLEN FAST FRIENDLY FAST FRIENDLY EXCELLENT FAST FRIENDLY FAST FRIENDLY EXCELLENT FAST FRIENDLY FAST FRIENDLY EXCELLENT FAST FRIENDLY FAST FRIENDLY EXCELLENT FAST FRIENDLY FAST FRIENDLY EXCELLENT FAST FRIENDLY FAST FRIENDLY EXCELLENT FAST FRIENDLY FAST FRIENDLY EXCELLENT FAST FRIENDLY FAST FRIENDLY EXCELLENT More
May 30, 2020
Polite representatives, listens & communicates our concerns Appreciate the responses and listening to our concerns, clean garage and attempts to time service as scheduled and service the vehicles as possible. V Appreciate the responses and listening to our concerns, clean garage and attempts to time service as scheduled and service the vehicles as possible. Very polite staff and employees. Please check for the names of the 3 men in the service department that assisted on Tuesday and Thursday of this week. Thanks. Myles and Barbara Kawamura More
Other Employees Tagged: Ian Davis , Bret Carter, Cass Cupp, Rebecca Hildreth, Mike Lebeda, Tom Lyons, David Marchant
May 16, 2020
Air bag recall Convenient scheduling and work completed in the time parameters quoted. Good work. I was able to keep the required social distance while sitting in Convenient scheduling and work completed in the time parameters quoted. Good work. I was able to keep the required social distance while sitting in the waiting area which I appreciated. More
Other Employees Tagged: Bret Carter
April 15, 2020
Justin is the bomb! Justin in the service department is the best, an ace, friendly and patient! I had certain demands and requests upon checking out and everyone involved Justin in the service department is the best, an ace, friendly and patient! I had certain demands and requests upon checking out and everyone involved were so accommodating, and it was stress free! Thx again, Shawn More
March 20, 2020
Service was on time, thorough and courteous. The personnel were knowledgeable, pleasant to deal with and answered all my questions. They also gave me advice on service intervals. personnel were knowledgeable, pleasant to deal with and answered all my questions. They also gave me advice on service intervals. More
March 20, 2020
Recall and 5,000 mile check up All went smooth. I enjoyed the video of my car upon completion. Everyone was most polite and helpful. Just a good experience. Thank you again. All went smooth. I enjoyed the video of my car upon completion. Everyone was most polite and helpful. Just a good experience. Thank you again. More
February 02, 2020
Great service! My car was finished when I needed it to be and Justin was very friendly and helpful. Appreciated the ride to and from the mall while my car was being My car was finished when I needed it to be and Justin was very friendly and helpful. Appreciated the ride to and from the mall while my car was being serviced, which was fast and easy. Had a more extensive 90K service and could tell the difference after in how smoothly the car ran! More
Other Employees Tagged: Shuttle drivers and cashiers
January 29, 2020
Excellent in every way! All was excellent and satisfactory. Love that the location is close to my home and on a good highway. Enjoy the hot chocolate and cookies! All was excellent and satisfactory. Love that the location is close to my home and on a good highway. Enjoy the hot chocolate and cookies! More
Other Employees Tagged: Ian Davis , Bret Carter, Cass Cupp, Rebecca Hildreth, Mike Lebeda, Tom Lyons, David Marchant
January 06, 2020
New tires and oil change I always have gotten great service from the service team at Toyota of Des Moines. I've found that it doesn't cost any more to take my vehicles to the I always have gotten great service from the service team at Toyota of Des Moines. I've found that it doesn't cost any more to take my vehicles to the dealership than anywhere else. They've always been fair in dealing with me. More

