962 Reviews
Write a Review962 Reviews of Justin Madison
May 16, 2020
Air bag recall Convenient scheduling and work completed in the time parameters quoted. Good work. I was able to keep the required social distance while sitting in Convenient scheduling and work completed in the time parameters quoted. Good work. I was able to keep the required social distance while sitting in the waiting area which I appreciated. More
Other Employees Tagged: Bret Carter
April 15, 2020
Justin is the bomb! Justin in the service department is the best, an ace, friendly and patient! I had certain demands and requests upon checking out and everyone involved Justin in the service department is the best, an ace, friendly and patient! I had certain demands and requests upon checking out and everyone involved were so accommodating, and it was stress free! Thx again, Shawn More
March 20, 2020
Service was on time, thorough and courteous. The personnel were knowledgeable, pleasant to deal with and answered all my questions. They also gave me advice on service intervals. personnel were knowledgeable, pleasant to deal with and answered all my questions. They also gave me advice on service intervals. More
March 20, 2020
Recall and 5,000 mile check up All went smooth. I enjoyed the video of my car upon completion. Everyone was most polite and helpful. Just a good experience. Thank you again. All went smooth. I enjoyed the video of my car upon completion. Everyone was most polite and helpful. Just a good experience. Thank you again. More
February 02, 2020
Great service! My car was finished when I needed it to be and Justin was very friendly and helpful. Appreciated the ride to and from the mall while my car was being My car was finished when I needed it to be and Justin was very friendly and helpful. Appreciated the ride to and from the mall while my car was being serviced, which was fast and easy. Had a more extensive 90K service and could tell the difference after in how smoothly the car ran! More
Other Employees Tagged: Shuttle drivers and cashiers
January 29, 2020
Excellent in every way! All was excellent and satisfactory. Love that the location is close to my home and on a good highway. Enjoy the hot chocolate and cookies! All was excellent and satisfactory. Love that the location is close to my home and on a good highway. Enjoy the hot chocolate and cookies! More
Other Employees Tagged: Ian Davis , Bret Carter, Cass Cupp, Rebecca Hildreth, Mike Lebeda, Tom Lyons, David Marchant
January 06, 2020
New tires and oil change I always have gotten great service from the service team at Toyota of Des Moines. I've found that it doesn't cost any more to take my vehicles to the I always have gotten great service from the service team at Toyota of Des Moines. I've found that it doesn't cost any more to take my vehicles to the dealership than anywhere else. They've always been fair in dealing with me. More
January 01, 2020
Fast service and excellent customer experience. Coffe and Fast service and excellent customer experience. Coffee and donuts while I waited. In and out in a very short amount of time. Would highly recommend! Fast service and excellent customer experience. Coffee and donuts while I waited. In and out in a very short amount of time. Would highly recommend! More
Other Employees Tagged: Ian Davis , Bret Carter, Cass Cupp, Rebecca Hildreth, Mike Lebeda, Tom Lyons, David Marchant
December 25, 2019
Fast, professional service. The technicians provided advice for my next service call. Appreciate the video review of all the service and the complimentary car wash. advice for my next service call. Appreciate the video review of all the service and the complimentary car wash. More
December 19, 2019
Routine Service. Great people. They were very professional and treated me as a friend. The car was done on time, work completed, and I was able to view the video. N Great people. They were very professional and treated me as a friend. The car was done on time, work completed, and I was able to view the video. Nice touch! We will be buying our next car here. More
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