Justin Madison | Page 88

I do not like this SURVEY! This box says 0 /25 words. Will NOT buy 0 words. I left positive feedback and now you get A NEGATIVE because of embedded junk in survey. . Will NOT buy 0 words. I left positive feedback and now you get A NEGATIVE because of embedded junk in survey. . More

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I used express service for oil change & tire rotation. It was done quickly and I appreciated text of service & findings thus eliminating personal contact time. It was done quickly and I appreciated text of service & findings thus eliminating personal contact time. More

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The guys were exceptional , above and beyond. Thank you for the great service!! Everything was excellent . I will do all my services there.. I appreciate it for the great service!! Everything was excellent . I will do all my services there.. I appreciate it More

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Making the appointment and checking and out were easy. I am still concerned as to why I had to have a dead battery as a result of a missing software update to my DCM that is a problem apparently known by To am still concerned as to why I had to have a dead battery as a result of a missing software update to my DCM that is a problem apparently known by Toyota and a known problem to the dealership. I am fortunate that it was dead in my garage and not somewhere on the road. This type of problem should be a recall or at least a Service Advisory Notice and not left to discover by the customers as their vehicles become inoperative at random. More

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I have always had a good excellent experience whenever I had service done at Toyota of Des Moines and this time was no exception. I work with Justin and he always treats me well. Like my experiences at To had service done at Toyota of Des Moines and this time was no exception. I work with Justin and he always treats me well. Like my experiences at Toyota of Des Moines. More

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Straight Forward Service I have a 2011 Highlander with 200K miles. Needed new rotors and rear brakes. Its great to know Toyota of Des Moines has the best parts and service for I have a 2011 Highlander with 200K miles. Needed new rotors and rear brakes. Its great to know Toyota of Des Moines has the best parts and service for my vehicle. I bought it new from them and they have maintained it well. Thanks Justin More

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Thank you for a Great Experience Service Advisor Justin Madison greeted me and knew exactly how to solve my problem. He also explained they would do a recall change while I waited. Ev Service Advisor Justin Madison greeted me and knew exactly how to solve my problem. He also explained they would do a recall change while I waited. Everything was done promptly and properly. It was a Great Experience! Thank you! Incidentally, the mechanic also did a good job. He checked out the ride and found it was correct. More

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recall Very efficient in getting my recall done. Staff was especially considerate with all of the pandemic going on. I would recommend your service departmen Very efficient in getting my recall done. Staff was especially considerate with all of the pandemic going on. I would recommend your service department to all of my family an dfrends. More

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OIL CHANGE FAST FRIENDLY FAST FRIENDLY EXCELLENT FAST FRIENDLY FAST FRIENDLY EXCELLENT FAST FRIENDLY FAST FRIENDLY EXCELLENT FAST FRIENDLY FAST FRIENDLY EXCELLEN FAST FRIENDLY FAST FRIENDLY EXCELLENT FAST FRIENDLY FAST FRIENDLY EXCELLENT FAST FRIENDLY FAST FRIENDLY EXCELLENT FAST FRIENDLY FAST FRIENDLY EXCELLENT FAST FRIENDLY FAST FRIENDLY EXCELLENT FAST FRIENDLY FAST FRIENDLY EXCELLENT FAST FRIENDLY FAST FRIENDLY EXCELLENT FAST FRIENDLY FAST FRIENDLY EXCELLENT More

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Polite representatives, listens & communicates our concerns Appreciate the responses and listening to our concerns, clean garage and attempts to time service as scheduled and service the vehicles as possible. V Appreciate the responses and listening to our concerns, clean garage and attempts to time service as scheduled and service the vehicles as possible. Very polite staff and employees. Please check for the names of the 3 men in the service department that assisted on Tuesday and Thursday of this week. Thanks. Myles and Barbara Kawamura More

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