Justin Parrish | Page 18

Dont trust the sales manager My wife and I just bought an Infinity 2011 QX56 from Jimmy Britt. We wanted a "Fully loaded" qx56 and we were driving 5 hours one way to this dealersh My wife and I just bought an Infinity 2011 QX56 from Jimmy Britt. We wanted a "Fully loaded" qx56 and we were driving 5 hours one way to this dealership to get what we were told was fully loaded. We call ahead and ask for Justin, the sales manager, to verify that it had the technology package, touring and theatre packages. Justin had the sales person to call and confirm that it does have theses packages. Their website and the cars.com site also stated theses packages were present. After driving to the vehicle back to knoxville and to the Infinity dealership we found out the vehicle is missing the technology package. We also found the original deal sheet in the glove box that did not have the tech package. This package is worth $1250 according to Nada in todays money. I called the dealership and talked with Jeff the General Manager and Jeremy Parrish the owner and they said I could bring the vehicle backa nd cancel the deal for their mistake. I am not taking more of my time and money for a lie the sales manager told me. I think a dealership of this size could do more than just blow smoke. Do not go to this dealership expecting to be told the truth. If you do go be sure to verify that the vehicle is what you want. After the sale they are not going to help. On a side note our sales person was Sherri Chasm and she is amazing. She could only go from what Justin told her. Good luck if you choose to buy from this dealership. More

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AWESOMENESS! ! ! Great experience buying a phenomenal truck. I would highly recommend this dealership. I really believe they cared about my experience and wanted me t Great experience buying a phenomenal truck. I would highly recommend this dealership. I really believe they cared about my experience and wanted me to have the exact truck that I wanted!!!!!! More

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love my malibu I walk in today thinking I wasn't able to get a car But Brandon Wright told me not to worry everything will work out for me. And he was right everyt I walk in today thinking I wasn't able to get a car But Brandon Wright told me not to worry everything will work out for me. And he was right everything went wonderful and I was able to get the car I wanted. Thanks Brandon I will recommend anybody to come to Britt chevrolet they are great !!!! More

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Treated Like Family The staff went out of their way to make us feel welcome. We were treated like family and the whole process was easy. We never felt pressured, rushed, The staff went out of their way to make us feel welcome. We were treated like family and the whole process was easy. We never felt pressured, rushed, or put on hold. Josh Stroh made himself accessible without being over bearing and was quick to answer any questions we had. When we left our response was WOW! It was without a doubt the best car buying experience we had ever experienced. More

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Great Deal on a New Sierra Got a great deal on a new Sierra truck, my brother got a new Sierra earlier this week from Brandon and Jimmy Britt and I had to see what they could do Got a great deal on a new Sierra truck, my brother got a new Sierra earlier this week from Brandon and Jimmy Britt and I had to see what they could do for me! Drove over 2 hours to get here and it was well worth it! More

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Outstanding Service Jimmy Britt Chevy has been one of the best buying experiences that I ever had from the friendly and expert service in their service department to outs Jimmy Britt Chevy has been one of the best buying experiences that I ever had from the friendly and expert service in their service department to outstanding sales in new car I will recommend this dealer to all my family and friends love my new impala. Raydene Ogle More

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That was EASY! I recently purchased my first car from Brandon Welch, and I had the best experience! He helped pick out a 2012 Chevrolet Cruze 2LT and provided answer I recently purchased my first car from Brandon Welch, and I had the best experience! He helped pick out a 2012 Chevrolet Cruze 2LT and provided answers to all of my questions. I was nervous when entering the dealership because I was buying my first car, but everyone was quick to make me feel right at home! I will recommend Jimmy Britt Chevrolet to everyone in the market for a new vehicle! Thanks for all of the help! More

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Love my new 2015 Chevrolet Traverse! Ben Hicks, our salesman, spent almost a week diligently searching for the exact 2015 Traverse that I wanted. He spent a long time with my husband and Ben Hicks, our salesman, spent almost a week diligently searching for the exact 2015 Traverse that I wanted. He spent a long time with my husband and me the day of the sale. We have always had a wonderful experience at this dealership. Jimmy Britt, the owner, came in during the sale to personally thank us, and he even bought our lunch at a local cafe that day. We will definitely return to Jimmy Britt Chevrolet for our next vehicle purchase. More

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BRANDON'S WHITE 2015 1500 SILVERADO There is so many GREAT things I can say about Jimmy Britt Chevrolet!!!! First, they should always receive 5 stars!!!! I had been looking for a truck f There is so many GREAT things I can say about Jimmy Britt Chevrolet!!!! First, they should always receive 5 stars!!!! I had been looking for a truck for awhile, and everywhere I went the dealership were not truthful, not only that they lied about prices, on the trucks that were on the lots.. Now let me say something about my man Josh, this has to be the hardest job ever, you have to be patient, cause alot of times the numbers dont add up right for the buyer and yes we can frustrated, when we dont see what we like, or like what we hear... I was completely not an easy customer, but he did change at all, I even left and came back a month later, I told him I would call him when I felt the need to come back, he kept in touch, and on 3-16-2015, I bought a new 2015 White 1500 silverado!!!! Jeff and Justin explain alot of things that really went over my head, even tho I did not want to hear none of what they were saying, I respect the fact they were honest and were telling me the truth, lolol, but once it was all said and done it was a great deal... I went to two major chevrolet dealership, one in Athens and the other in Buford, and they were not honest, they came with different things each time.... I feel if you dont look like money, or smell like money, they dont care.. But Jimmy Britt Chevrolet knows it is all about the customer service and what we want not what they want.... I could not be more happier in my new truck... I will tell all my friends about Jimmy Britt Chevrolet, and my dude Josh Stroh, and the great management team that they have.... Josh, Jeff, and Justin thanks alot, keep up the great work!!!!#TEAMJIMMYBRITT More

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Very Good They are wonderful at there job! Brandon Wright did a very good job at working with us, and making sure we were comfortable and able to afford the car They are wonderful at there job! Brandon Wright did a very good job at working with us, and making sure we were comfortable and able to afford the car we loved. More

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