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Justin Payne
Justin Payne at Metro Ford of OKC

Justin Payne | Page 10

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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4.5
154 Reviews
4.5

154 Reviews

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154 Reviews of Justin Payne

December 26, 2023

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Employee Rating

Justin and Scott are absolutely the best. The repair was done on time and at the price quoted More

by david.baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Parrish

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Dec 26, 2023

Metro Ford of OKC responded

Thank you for your kind words, David! We're delighted to hear that Justin and Scott provided you with the best service. It's great to know that the repair was completed on time and at the quoted price. If there's anything else we can assist you with, please feel free to reach out. We appreciate your feedback and trust in our services.

December 17, 2023

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Employee Rating

I had a horrible experience with two other repair shops beyond words but I took my truck to metro and between Justin and the service tech extreme amounts of work had to be done to correct the issues needle More

by yukon0
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lead medium duty mech awesome guy

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Dec 18, 2023

Metro Ford of OKC responded

Thank you for trusting Metro Ford of OKC with your vehicle needs, Yukon0. We're thrilled to hear that Justin and our service tech could turn your truck's situation around! It's unfortunate you had a challenging experience elsewhere, but we're glad we could provide the necessary repairs to get your truck up and running smoothly. Your satisfaction and the success of your vehicle mean a lot to us.

December 01, 2023

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Justin always takes care of out trucks and keeps us informed. top notch, keep it up sir! -Travis at PTR More

by travis.trupiano
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Dec 01, 2023

Metro Ford of OKC responded

Thank you for your kind words, Travis! We're thrilled to hear that Justin has been providing top-notch service for your trucks and keeping you informed every step of the way. We'll make sure to pass along your appreciation to him. Your support means a lot to us, and we're here whenever you need assistance with your trucks. Thanks again, and we look forward to continuing to serve you at Metro Ford of OKC.

November 28, 2023

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Justin is absolutely the best in the industry. He communicates well with us and the bill is always what is quoted.. More

by david.baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 30, 2023

Metro Ford of OKC responded

Thanks for taking a moment to review your visit, David! We're thrilled to hear about your positive experiences with Justin. Consistent communication and accurate billing are crucial, and we're glad to deliver that level of service to you.

November 24, 2023

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Employee Rating

When I went in for service Justin was on point. He dose an amazing job. Kept me well informed. More

by Nebhutjustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Parrish

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Nov 27, 2023

Metro Ford of OKC responded

Thank you for taking a moment to share your experience with Justin and our team. Keeping you well-informed is key, and we're pleased we could deliver on that. If we can be of further assistance, please let us know.

September 16, 2023

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This dealership is very good with customers in general! Owner/s are passionate about quality service. More

by tonyp3
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Recommend Dealer
Yes
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Sep 18, 2023

Metro Ford of OKC responded

Tonyp3, we greatly appreciate your positive feedback! We take pride in providing quality service and are delighted to know that our passion for it is evident to our valued customers. Your satisfaction is our motivation, and we look forward to serving you again in the future.

June 24, 2023

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They listen to the customer and do good work at a reasonable cost on time More

by TEXASWARWAGON45
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Denise Anderson, David Duggan, Antonio Garcia, Shawn Hodges, Matthew Martinez

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Jun 27, 2023

Metro Ford of OKC responded

Thank you for trusting our team with your Ford! We are pleased to hear our team listened to you and our transparent pricing earned your five-star rating. If we can be of further assistance, please let us know.

June 09, 2023

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Justin and Bobby got every thing done in a reasonable time as things worked outfor them More

by TEXASWARWAGON45
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Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2023

Metro Ford of OKC responded

That's great to hear! Thanks for sharing your experience with Justin and Bobby. If we can be of further assistance, please let us know.

June 01, 2023

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What Others Say This dealership had a very friendly staff, great service, quick to answer questions, and an overall great facility. Chris and team were great to work with. We were in and out in reco More

by Jim.Gill
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Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2023

Metro Ford of OKC responded

We appreciate your amazing review of Chris and the teams exceptional customer service, Jim. Thank you for trusting our team with your vehicle needs. Let us know if we can be of further assistance.

May 10, 2023

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Employee Rating

Justin was outstanding! His communication was clear and consistent. I was always made aware of what my repair status was. Providing the loaner was extremely helpful also. More

by JasonM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 10, 2023

Metro Ford of OKC responded

Hi Jason. Thank you for taking a moment to share your experience with Justin at Metro Ford of OKC. We are pleased to hear he was clear and consistent with his communication while your Ford was being repaired. If we can be of further assistance, please let me know.

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