Justin Spurlock

Excellent service and all staff extremely helpful and knowledgable!!! All work was completed in a timely fashion. knowledgable!!! All work was completed in a timely fashion. More

by saltlife1017 Verified Customer Verified Customer

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Very happy with service provided. Very nice and polite employees. Very clean and modern service center. Very nice and polite employees. Very clean and modern service center. More

by jmldmc Verified Customer Verified Customer

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When I think of great customer service, Justin and the team at St. Augustine really stepped up and came through for me. Justin reached out to understand the issue and quickly determined it needed to be ad team at St. Augustine really stepped up and came through for me. Justin reached out to understand the issue and quickly determined it needed to be addressed sooner than originally scheduled. He brought me in right away, and within minutes of my arrival, they had my handle fixed. Thank you to everyone for the support, time, and excellent service in resolving my issue. More

by wess.headley Verified Customer Verified Customer

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Always great service and attention to my needs Highly recommended the dealership and Justin Thank you recommended the dealership and Justin Thank you More

by Michellemcfarlandsmith Verified Customer Verified Customer

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Justin repaired our car the same day it arrived, allowing us to go on our trip. Something we hoped for but did not expect. We are always able to depend on him for quality service. us to go on our trip. Something we hoped for but did not expect. We are always able to depend on him for quality service. More

by tom.deputy Verified Customer Verified Customer

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Justin did a great job of explaining everything to me. My tires were worn and he actually to me to the shop to show me. He didn’t give me an ultimatum to force me into a decision, which I tend to worry ab My tires were worn and he actually to me to the shop to show me. He didn’t give me an ultimatum to force me into a decision, which I tend to worry about with dealerships. He gave me all of the details and let me decide if I wanted to get new tires or wait. I appreciate him making sure our car is well cared for and safe to drive. More

by jkpurplemonkeys Verified Customer Verified Customer

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Justin was very professional. Repair was done timely. Waiting area was very clean and snacks and drinks were appreciated. Repair was done timely. Waiting area was very clean and snacks and drinks were appreciated. More

by PMERRITT0 Verified Customer Verified Customer

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We‘ are very happy with the customer service, No complaints at all. Thank you so much complaints at all. Thank you so much More

by nuernberg1947sep Verified Customer Verified Customer

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Extremely professional and friendly. When you drop off your vehicle you feel that they will not only take care of the vehicle but you as well. When you drop off your vehicle you feel that they will not only take care of the vehicle but you as well. More

by shortje81 Verified Customer Verified Customer

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Justin is quite possibly the worse service advisor ever. First off he talks so quiet it’s as if he’s in a library, you can hardly hear every other word. Second, he has no idea what he is talking about, on a First off he talks so quiet it’s as if he’s in a library, you can hardly hear every other word. Second, he has no idea what he is talking about, on a $50 part he says + labor I rounded it up to $500. How the xxxx is labor $450? Justin must be getting paid directly for the labor because that is out right xxxxxxxx. Also I came this Hyundai a month ago for an oil change package that includes all fluid top offs, now after a month I come back and find out I need brake fluid, that Justin wants to charge me $150 for. I asked him why wasn’t it topped off at the oil change, he responded with it’s only topped off if it’s needed. So what is when it’s needed? When it’s bare minimum brake fluid so instead of it being topped off it’s just nothing is going to be done at all. These service reps and this dealership is a scam and their mechanics are frauds. This dealership is the epitome of why people don’t trust dealerships. I wouldn’t recommend this Hyundai or any Hyundai to anyone after this place. Great job setting a terrible example for you franchise. More

by rteyechea2 Verified Customer Verified Customer

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