Justin Spurlock

Justin is quite possibly the worse service advisor ever. First off he talks so quiet it’s as if he’s in a library, you can hardly hear every other word. Second, he has no idea what he is talking about, on a First off he talks so quiet it’s as if he’s in a library, you can hardly hear every other word. Second, he has no idea what he is talking about, on a $50 part he says + labor I rounded it up to $500. How the xxxx is labor $450? Justin must be getting paid directly for the labor because that is out right xxxxxxxx. Also I came this Hyundai a month ago for an oil change package that includes all fluid top offs, now after a month I come back and find out I need brake fluid, that Justin wants to charge me $150 for. I asked him why wasn’t it topped off at the oil change, he responded with it’s only topped off if it’s needed. So what is when it’s needed? When it’s bare minimum brake fluid so instead of it being topped off it’s just nothing is going to be done at all. These service reps and this dealership is a scam and their mechanics are frauds. This dealership is the epitome of why people don’t trust dealerships. I wouldn’t recommend this Hyundai or any Hyundai to anyone after this place. Great job setting a terrible example for you franchise. More

by rteyechea2 Verified Customer Verified Customer

Report | Print

They were quick, fixing my key pads and doing an oil change, in and out in under one hour. change, in and out in under one hour. More

by Ckurtz Verified Customer Verified Customer

Report | Print

Justin always is professional, attentive and knowledgable. Always a pleasure to work with. We have 3 cars he takes care of. knowledgable. Always a pleasure to work with. We have 3 cars he takes care of. More

by TBUCH1 Verified Customer Verified Customer

Report | Print

Justin went above and beyond for us in identifying a couple of noises in our tailgate. We appreciate his attention to detail and will continue working with him and St Augustine Hyundai. Thank you. couple of noises in our tailgate. We appreciate his attention to detail and will continue working with him and St Augustine Hyundai. Thank you. More

by Rstar6264 Verified Customer Verified Customer

Report | Print

Service department was awesome as always. Made the service appointment online which was easy. They did a oil change and safety inspection in less than an hour.👍🏻 Made the service appointment online which was easy. They did a oil change and safety inspection in less than an hour.👍🏻 More

by jggonefishing Verified Customer Verified Customer

Report | Print

The service department team is excellent. They are knowledgeable and help with options that are available when repairs may become costly. They are knowledgeable and help with options that are available when repairs may become costly. More

by viktorialindsey1509 Verified Customer Verified Customer

Report | Print

The service is always quick and efficient and the people are very helpful and friendly are very helpful and friendly More

by FADIFREIGI Verified Customer Verified Customer

Report | Print

First of all, we had an excellent purchasing experience because Olivia Borbolla who made it seamless. From the first moment, we liked her because she was not pushy or ‘hungry’, but casual and well inform because Olivia Borbolla who made it seamless. From the first moment, we liked her because she was not pushy or ‘hungry’, but casual and well informed about all of the vehicles. There was no pressure, no hype. She is smart, has a cute sense of humor, and a genuine likeability. She made it THE best car-purchase experience we’ve ever had. Olivia showed us several Santa Fe’s Tucson’s and Santa Cruz’s, having several different features and options. Over the next two days, we narrowed it down to two choices. On the third day, she came to our house with our final choice for a test drive. Beth was concerned about the four-cylinder turbo having sufficient acceleration onto the interstate. We didn’t get the color choice because of your limited inventory choices, but white is a satisfactory second choice. Everything else is perfect. More

Report | Print

I had my son to bring my car to the dealer ship for a basic oil change Now when I crank my car up it makes a funny noise so what happened it wasn’t this way before It’s always an issue last tim basic oil change Now when I crank my car up it makes a funny noise so what happened it wasn’t this way before It’s always an issue last time someone turned on my air full blast like really to do an oil change. Crazy Fooliness More

by lakeviarollins Verified Customer Verified Customer

Report | Print

Justin is so professional. His customer service skills are excellent. And he's very knowledgeable on Hyundai. He represents Hyundai of St Augustine and Hyundai extremely well. His customer service skills are excellent. And he's very knowledgeable on Hyundai. He represents Hyundai of St Augustine and Hyundai extremely well. More

by gluostari Verified Customer Verified Customer

Report | Print