Justin Vargo

The buying process was so so. Little hidden stipulations here and there to make things a little confusing when it comes to discounts and rebates. Dealer sold me a new F-150 with a Little hidden stipulations here and there to make things a little confusing when it comes to discounts and rebates. Dealer sold me a new F-150 with an issue they knew about, but was not made apparent to me until I had signed for it and was ready to drive it off the lot. Review new vehicle purchases with a fine tooth comb. More

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We had a negative experience at this dealership. The salesman were not knowledgeable about the cars we were asking about. They lied and cheated and tried to increase the price at every turn. We were The salesman were not knowledgeable about the cars we were asking about. They lied and cheated and tried to increase the price at every turn. We were very displeased. More

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Very disappointing experience with Koons Ford. On March 9, 2026, I leased a 2025 Ford Lightning from this dealership. This was my second purchase here, as I previously bought a new F-150 in 2022 On March 9, 2026, I leased a 2025 Ford Lightning from this dealership. This was my second purchase here, as I previously bought a new F-150 in 2022 and had an excellent experience at that time. Unfortunately, this visit was completely different. During the process, several members of the management team, including the general manager, came across as unprofessional and disrespectful. The overall atmosphere felt disorganized and far from the level of professionalism you would expect when making a major purchase like a vehicle. The only positive part of the experience was my salesperson, who remained helpful and professional throughout the process. Unfortunately, he was even spoken to disrespectfully by management while I was present, which was surprising to see as a customer. Had I been made aware of the three-day return policy before it expired, I would have strongly considered returning the vehicle simply because of how unpleasant the overall experience was. I hope dealership leadership takes this feedback seriously and works to improve the professionalism and customer service of the management team. More

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I just knew I was making the right choice when I chose to come to Koons fall church! Love that salesmen and managers went above and beyond to help me with my purchase thank you! come to Koons fall church! Love that salesmen and managers went above and beyond to help me with my purchase thank you! More

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Wow, had a phenomenal time at Koons Falls church purchasing my vehicle, I will recommend this dealership to everyone! Thank you! Thank you! purchasing my vehicle, I will recommend this dealership to everyone! Thank you! Thank you! More

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