Justin Wasson | Page 3

They went over and above to accommodate our schedule. They also did a great job finding us the car we wanted Great customer service They also did a great job finding us the car we wanted Great customer service More

by rsullivan Verified Customer Verified Customer

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First class operation and wonderful staff. From sales to business office/finance we were treated well and enjoyed the experience. While it was a busy Saturday, and it took time to finish the From sales to business office/finance we were treated well and enjoyed the experience. While it was a busy Saturday, and it took time to finish the deal we were never in the dark and always kept updated. More

by KO Verified Customer Verified Customer

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Justin is awesome. I couldn't have have asked for more. He was transparent knowledgeable and gracious. He made a stressful experience ( I hate cae shopping) more tole I couldn't have have asked for more. He was transparent knowledgeable and gracious. He made a stressful experience ( I hate cae shopping) more tolerable and put me at ease. More

by bekkiok Verified Customer Verified Customer

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Justin was awesome! He was knowledgable about the technology, he was knowledgeable about the two different models we drove as well. Then when I chose the coupe he looked He was knowledgable about the technology, he was knowledgeable about the two different models we drove as well. Then when I chose the coupe he looked for the particular one I wanted until he found it! I can’t say enough good things about him. He was polite, he listened to me as I talked about what I liked in a car and then he delivered the one I wanted. We will recommend Justin and Genesis to anyone who is needing or wanting a luxury vehicle to drive! By the way, I love my beautiful GV80 Coupe! More

by wpride59 Verified Customer Verified Customer

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Hankins did a superb and outstanding job as a sales executive; he actually listens to customer needs and offered solutions. He is very good with product knowledge and explained the feature and benefits executive; he actually listens to customer needs and offered solutions. He is very good with product knowledge and explained the feature and benefits of the GV70 very well. Unfortunately, after closing the deal with Mr. Hankins, the business manager Mr. Gamble tried to sell warranty and other services that I clearly said no, he could not find the deposit check that I has given to Mr. Hankins 4 days before. Mr. Gamble was unable to give a copy of the lease agreement, did not even explain the agreement nor capitalized value, options at the end of the lease, where to send the payments etc.. As of today one full week of taking possession of the GV70 I have not received a copy of the lease agreement, nor any kind of info of when the payment is due, nor where to send the payments. I have leased my 5 previous vehicles for business purposes, but this have been the worst experience ever. More

by chavezedgarj151 Verified Customer Verified Customer

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Was a good experience and Justin was in constant contact with me including a couple of follow ups after I took the car. I really appreciate that. with me including a couple of follow ups after I took the car. I really appreciate that. More

by steve@jredd.com Verified Customer Verified Customer

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After being birddogged by a salesperson I felt was too pushy, I was ready to walk and go purchase a GM Yukon until I spoke to gentleman who introduced me to Justin Wasson. Justin was professional, underst pushy, I was ready to walk and go purchase a GM Yukon until I spoke to gentleman who introduced me to Justin Wasson. Justin was professional, understood customer needs and knowledgeable about the vehicle he sold to my wife and me. More

by conny.todd Verified Customer Verified Customer

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Customer service was excellent. I was hoping for lower pressure sales from Genesis as it is a higher end vehicle. Felt a little more pressured into buying than I expected. Especi I was hoping for lower pressure sales from Genesis as it is a higher end vehicle. Felt a little more pressured into buying than I expected. Especially when leaving a deposit and was told it was non refundable if I changed my mind. Do like the car and overall experience was good. Would have liked a little orientation about the vehicle. Would have liked to have seen the service department. More

by bnichols1337 Verified Customer Verified Customer

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Justin was great. I didn't like all the back and forth he had to do with the tower... when a customer gives you a number you should never come back at them with an amo I didn't like all the back and forth he had to do with the tower... when a customer gives you a number you should never come back at them with an amount almost $60 to $70 dollars higher per month. More

by Dustin.ladd Verified Customer Verified Customer

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Justin and the team at Genesis of Tulsa were professional and considerate. I will be doing business again with them in the future. and considerate. I will be doing business again with them in the future. More

by dgowanemail Verified Customer Verified Customer

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