Justin Woods
Justin Woods at Hawk Mazda
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Justin Woods | Page 17

Service Manager

Hawk Mazda

2421 South Rte. 59
Plainfield, IL 60586

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4.8
185 Reviews

Dealership Experience

7 yrs, 3 mos

Languages Spoken

English English

4.8

185 Reviews

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185 Reviews of Justin Woods

June 11, 2020

Dealership Rating
Employee Rating

Happy buyer! I went in for a free oil change that Hawk Mazda was giving to health care workers (thank you). I walked out with a brand new Mazda 3 and I couldn’t be More

by Vivian Woods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Castillo

Jun 17, 2020

Hawk Mazda responded

Vivan, congratulations on your new Mazda 3! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with. Have a great day!

June 05, 2020

Dealership Rating
Employee Rating

Very helpful and thoughtful of my need with quick responses. There an incident with my vehicle and it was handled to satisfaction thus solving the issue. More

by ESAMMS
Recommend Dealer
Yes

Other Employees Tagged: Manny

Jun 11, 2020

Hawk Mazda responded

Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

May 18, 2020

Dealership Rating
Employee Rating

Love the Sales and Maintenance Department. Extremely satisfied with all parts of my experience with Hawk Mazda. I have had my car for six months and just love it. More

by DANABEARID
Recommend Dealer
Yes

Other Employees Tagged: Dan McCarthy, James Wolff, Jerry Castillo, Danny Dutkiewicz , Brian Biddle, Justin Kielma

May 20, 2020

Hawk Mazda responded

Hi, thank you so much for your positive comments about Hawk Auto Mazda! We are always more than happy to assist you if anything else comes up. Take care!

May 06, 2020

Dealership Rating
Employee Rating

Oil change My visit to the Mazda service center was quick and efficient; They have a very comfortable waiting room for their customers so I usually stay there an More

by GRETALESNIAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 08, 2020

Hawk Mazda responded

Hi, thank you so much for your positive comments about Hawk Auto Mazda! We are always more than happy to assist you if anything else comes up. Take care!

February 29, 2020

Dealership Rating
Employee Rating

Went in for an oil change and tire rotation, they told me something was damaged due to age and I should look into getting a new car soon, had two other mechanics since then look at my vehicle and tell me oth More

by CLL153
Recommend Dealer
No
Mar 17, 2020

Hawk Mazda responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to our Customer Care Manager, Daryl Woltman, at 815-741-6993 at your earliest convenience to discuss how we can turn your experience into a positive one. We hope to hear from you.

February 20, 2020

Dealership Rating
Employee Rating

I have had my car serviced here several times and always great work and wonderful service. I would highly recommend and will definitely e coming back. More

by MOMMYKUCH
Recommend Dealer
Yes
Feb 24, 2020

Hawk Mazda responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 06, 2020

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Employee Rating

Came in to lease a brand new Cx-5. Jerry made the lease process quick and painless. Can’t say enough good things about Hawk Mazda and the staff. Everyone was courteous and pleasant. Jerry also introduced m More

by Mlopez
Recommend Dealer
Yes

Other Employees Tagged: Jerry Castillo, Bryan Lieser , Matt Vega

Feb 10, 2020

Hawk Mazda responded

Hi, thank you so much for your positive comments about Hawk Auto Mazda! We are happy to pass along your comments to the team! We are always more than happy to assist you if anything else comes up. Take care!

January 20, 2020

Dealership Rating
Employee Rating

Everyone was very nice and very professional. The new building is amazing! We go in and out with no fuss and with a car wash too! More

by dbuls3
Recommend Dealer
Yes

Other Employees Tagged: Darren Hoffman, Bryan Lieser

January 11, 2020

Dealership Rating
Employee Rating

Good service but $90 for a oil change and tire rotation is kind of bogus when you are leasing from them. It would be great if there was like a $20 discount if you are leasing with them. More

by Jheavens
Recommend Dealer
Yes

Other Employees Tagged: Dan McCarthy, James Wolff, Jerry Castillo, Danny Dutkiewicz, Bryan Lieser , Brian Biddle, Justin Kielma, Troy Ritsema, Daryl Woltman

Jan 14, 2020

Hawk Mazda responded

Hi, thank you for your response. If you’d like to provide any additional feedback about your service experience, please reach out to us directly and we'll be happy to address any concerns you may have. Take care.

January 08, 2020

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Employee Rating

Brought my CX-5 in because the front driver’s side tweeter (small speaker) would go out every now and then. I was provided a clean CX-5 for a loaner while they had my car which made it very convenient More

by ltklimek
Recommend Dealer
Yes

Other Employees Tagged: Dave, Manny

Jan 10, 2020

Hawk Mazda responded

Hi, thank you for taking the time to leave a review for us at Hawk Auto Mazda. We're happy we could meet your expectations! If you're ever in need of more help, please let us know! Take care.