Justin Woods
Justin Woods at Hawk Mazda
Refer Me

Justin Woods | Page 18

Service Manager

Hawk Mazda

2421 South Rte. 59
Plainfield, IL 60586

Contact Me
4.8
185 Reviews

Dealership Experience

7 yrs, 2 mos

Languages Spoken

English English

4.8

185 Reviews

Write a Review

185 Reviews of Justin Woods

November 15, 2019

Dealership Rating

Satisfied customer The employees greeted me in a friendly manner. They explained the service would take about an hour to complete. The service was actually completed in More

by DAVEDRAKSLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Justin Kielma

Nov 21, 2019

Hawk Mazda responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

November 14, 2019

Dealership Rating
Employee Rating

Great service, very satisfied customer!! I took my Mazda3 in for a scheduled oil change. Service guys were friendly, knowledgeable and fast. Washed my car for me, too! Thank you, Hawk service More

by Andrea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Justin Kielma

Nov 15, 2019

Hawk Mazda responded

Hi Andrea, we are very happy to have provided you with such a positive experience in our service department! We can't wait to see you again, have a great day.

November 05, 2019

Dealership Rating
Employee Rating

Great service experience! I scheduled service for my 20,000 mile inspection. It was so easy to schedule online, and everything was completed in a timely manner. The service dep More

by BMALLEN66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 06, 2019

Hawk Mazda responded

Hi! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2019

Dealership Rating
Employee Rating

Service is always great I took my Mazda CX-5 in to fix a recall and I was promptly acknowledged . I told them why I was there and they immediately check me In and took my car More

by ISHAMILL
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan McCarthy, Darren Hoffman , Justin Kielma

Oct 31, 2019

Hawk Mazda responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 09, 2019

Dealership Rating
Employee Rating

Crapppppppp Nothing but problems. One guy helped us out but when we tried to get in touch with him again to let him know. Poooooooof! Nowhere to be found. Custome More

by Decicco5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Justin Kielma

Jul 25, 2019

Hawk Mazda responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We hope you are willing to give us another chance. Please reach out to our Customer Experience Manager, Amy Birmingham at (815) 272-9385 so we can work towards a resolution.

June 22, 2019

Dealership Rating
Employee Rating

Awesome Service!!! I couldn’t ask for better service!! Extremely friendly and kept me in the loop during the hole process. I highly recommend Hawk Mazda for all your ser More

by CTGREEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Darren Hoffman , Justin Kielma, Kelvin Nunez

Jun 26, 2019

Hawk Mazda responded

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

June 06, 2019

Dealership Rating
Employee Rating

Oil Change and Safety Recall Very quick and they made sure to answer all my questions. They were also very polite and easy to talk with. I have never had any issues with anyone he More

by JANNK310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan McCarthy , Troy Ritsema

Jun 13, 2019

Hawk Mazda responded

We are glad we could consistently provide you with great service! If you have any further needs or questions, please give us a call. We're always happy to help!

April 28, 2019

Dealership Rating
Employee Rating

Friendly and professional service. Justin was professional and solved my problem. He also provided a loaner while my vehicle was being repaired. Though the repairs took longer than expe More

by DOWNEY.MARK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 03, 2019

Hawk Mazda responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2019

Dealership Rating
Employee Rating

Friendly & knowledgeable I am extremely happy with the service I receive at Hawk Mazda. Justin was very knowledgeable and friendly. Great team at Hawk Mazda of Joliet. More

by J. Groves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 30, 2019

Hawk Mazda responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 24, 2019

Dealership Rating
Employee Rating

Very good experience I went in to get some new tires and everything went well. The price was very fair and the service was done right. I'm very happy with my tires. More

by SNC12298
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Justin Kielma

Apr 30, 2019

Hawk Mazda responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Auto Mazda. Please let us know if there is anything else we can do for you; we are more than happy to help!

...
18