Justin Yelling | Page 23

Despite having contacted the General Manager and another employee, nobody has gotten back to me. In addition, l keep getting surveys sent to me. My issue has not been addressed, but seemingly the more impor employee, nobody has gotten back to me. In addition, l keep getting surveys sent to me. My issue has not been addressed, but seemingly the more important thing is for me to complete multiple surveys. Pretty disappointed with Toyota and this dealership. Not at all happy about putting my 4 year old in my car twice per day with an open recall that “can’t yet be fixed”. Would I choose Toyota for my next vehicle? Based on my experience, what do you think? Would you? More

by JACKHATLEY Verified Customer Verified Customer

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Ken Ganley simply is the best dealership I have dealt with. Their service department is 2nd to none! Always a great experience. Justin the GM is a great person to work with and is thoroughly honest. Bob with. Their service department is 2nd to none! Always a great experience. Justin the GM is a great person to work with and is thoroughly honest. Bob Killmeyer is also as honest as they come from a service department. I appreciate the team assembled here. More

by CHARLES.J.BARKEY Verified Customer Verified Customer

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The staff at Ken Ganley Toyota were extremely helpful and Professional throughout the buying process. I left feeling like I got a great deal without going through the hassles associated with some car buy and Professional throughout the buying process. I left feeling like I got a great deal without going through the hassles associated with some car buying experiences. I highly recommend checking out Ken Ganley Toyota! More

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Thanks to Rick Cronauer for helping my daughter find the right car for her. He was very thorough and helpful John Messi knows his stuff right car for her. He was very thorough and helpful John Messi knows his stuff More

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Couldn't ask to be treated, no pressure, they listen to what we were looking for and what we were willing to spend and found the perfect car for my daughter what we were looking for and what we were willing to spend and found the perfect car for my daughter More

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Not Trustworthy At All They totally lied and said we had a deal and they were holding a truck for me, but when I arrived there was no such vehicle and they began to try to o They totally lied and said we had a deal and they were holding a truck for me, but when I arrived there was no such vehicle and they began to try to offer me things that they already knew I wasn't interested in. Classic BAIT AND SWITCH More

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KEN GANLEY TOYOTA DEALER---A-1 TOYOTA DEALER IF YOU'RE IN THE MARKET FOR A 2020 TOYOTA BE SURE YOUR CHECK OUT THE GANLEY TOYOTA DEALER ON CLAIRTON BOULEVARD, IN PLEASANT HILLS. THIS HAS TO BE IF YOU'RE IN THE MARKET FOR A 2020 TOYOTA BE SURE YOUR CHECK OUT THE GANLEY TOYOTA DEALER ON CLAIRTON BOULEVARD, IN PLEASANT HILLS. THIS HAS TO BE ONE OF THE BEST TOYOTA DEALERSHIPS IN THE TRISTATE AREA. VERY ACCOMODATING, THOROUGH, AND FAIR WHEN IT COMES TO $$, GARY FRITCH, JUSTIN YELLING, JOHN MESKO, AND ROB RAGLAND WERE VERY INSTRUMENTAL IN MY DECISION TO DEAL WITH KEN GANLEY TOYOTA. More

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Today I had the best car buying experience ever! Everyone from the salesman (Gary Fritch) to the general manager (Justin Yelling) to the financial wizard (John Mesko) to the technical guru (Rob Rag Everyone from the salesman (Gary Fritch) to the general manager (Justin Yelling) to the financial wizard (John Mesko) to the technical guru (Rob Ragland) were so pleasant and helpful through the entire process. I got a terrific deal and recommend this dealership to absolutely everyone. I bought my third Avalon but my first TRD. Great cars!! More

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Service department allowed a transmission fluid change to be performed when it has UTF fluid that stays in the transmission for its life!!! I found out about how I got allowed a transmission fluid change to be performed when it has UTF fluid that stays in the transmission for its life!!! I found out about how I got "BEAT" when I talked to another dealer about changing the fluid which I thought was "Required"!!! After talking to the service manager he tried to twist it around and say that I requested the service and wasn't going to refund my money!!! Waiting for Toyota North America to contact Ken Tablet to get resolved before I get my lawyer involved!!! ☹️☹️☹️ More

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Bait and Switch They bait and switched me on a finance rate (said 3% to start and closed at 5.8%), added over $4000 in finance charges, and did not give me any floor They bait and switched me on a finance rate (said 3% to start and closed at 5.8%), added over $4000 in finance charges, and did not give me any floor mats in the vehicle. Would never return or recommend this dealership to anyone. Update: 11/13/2018 - I called them like their support person here suggested, their manager took my information and said he would look into it and claimed they are taking it very seriously. They are no longer accepting or returning my calls for what amounts to fraud. More

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