Justin Yelling | Page 22

Gary, Justin, and the entire team at Ganley Toyota went above and beyond to make my car purchase as smooth and easy as possible. The list of extra steps they took is endless, from providing guidance wit above and beyond to make my car purchase as smooth and easy as possible. The list of extra steps they took is endless, from providing guidance with my insurance company (my car was ultimately totaled), to providing a loaner, and making me feel comfortable in my car, and PATIENTLY showing me many times over how to set features until I was comfortable. Gary Fritch is a gem in the car dealership world. He is so kind and helpful, and SINCERELY wants to provide all of the info necessary for me to make the right decision for me. NO hard sales pushes or tactics. These guys don't pressure you at all, which is rare for a single woman like me to be able to say. Ladies, talk with Gary Fritch and the manager, Justin Yelling. They treat you with respect. The difference between Gary and Justin and other dealerships is like NIGHT and DAY. I can't say enough about the entire team! More

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I leased a C-HR crossover car in December. There is o=no automatic truck opener. I found this car was not right for me. I am 4 ft 11 and roof of truck was over 6 ft, i worked t0 try to get help with the automatic truck opener. I found this car was not right for me. I am 4 ft 11 and roof of truck was over 6 ft, i worked t0 try to get help with the problem.in March, Gary and Justin finally came thru big time. They got me out of my lease and bought my car, no fee for paper work etc. I bought a Rav4 LXE only paying a down payment. I got a car I love. All my stress is gone. Everyone was great and I am thank for all their help and kindness they offered me. They were amazing to get me out of a lease for a car that was not correct for me, I have bought 6 Toyotas and loved everyone except the last one. John was very excellent with the paperwork and explained everything to me, Robert, Consumer relations Manager adjusted my trunk to my height and showed me how to do it. It was a great experience and I am thankful for being out of my lease. Keep up the good wok. More

by EBARCELONA Verified Customer Verified Customer

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Great, professional, and delivered as promised. I drove from 2+ hours away, and Justin delivered. Fully negotiate my deal via email, and when I took delivery, had me in and out in 30 mins. Fully recommend from 2+ hours away, and Justin delivered. Fully negotiate my deal via email, and when I took delivery, had me in and out in 30 mins. Fully recommended. More

by SULLY870 Verified Customer Verified Customer

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Quality and Excellent Service!!! Great Staff and Exemplary communication and buying experience!! Shawn Muldoon main reason for our purchase/ Fantastic in all areas- Knowledgeable, Friendly and overa Exemplary communication and buying experience!! Shawn Muldoon main reason for our purchase/ Fantastic in all areas- Knowledgeable, Friendly and overall Great salesperson !!! Thank you All so Very Much!! We are beyond Happy!! Tom & Kelly Nichols More

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We always gets us handled right! We love the Ken Ganley Toyota dealership for service and sales. They get you in timely and get you back out quickly. Toyota dealership for service and sales. They get you in timely and get you back out quickly. More

by CHARLES.J.BARKEY Verified Customer Verified Customer

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Ken Ganley Toyota will give you a bad trade-in value on your vehicle. You must negotiate to get a fair* price. Their salespeople will lie(omit the truth) to increase profits. Additional salesperson will tr your vehicle. You must negotiate to get a fair* price. Their salespeople will lie(omit the truth) to increase profits. Additional salesperson will try to upsell you on other important features at the end of your consultation, with the ability to set his own prices. The new* vehicle was very dirty on the inside, even know they claimed it was detailed. The service is slow, but not bad. Car wash has been down for months, despite that being a highlighted feature of the sale. Hidden fees discovered after purchase. More

by toyota.reviewer Verified Customer Verified Customer

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Great experience. Ask for Michael Moore I love my new Toyota RAV 4. First time Toyota buyer. Happy I went there. Plan on upkeep at dealership Toyota RAV 4. First time Toyota buyer. Happy I went there. Plan on upkeep at dealership More

by DEBFORMO Verified Customer Verified Customer

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Service exceeded my expectations and returned my vehicle to me cleaner than when I dropped it off. I highly recommend this dealer that are courteous and professional to me cleaner than when I dropped it off. I highly recommend this dealer that are courteous and professional More

by bobk9971 Verified Customer Verified Customer

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I would recommend the dealership to my friends and family for either buying a new vehicle or a used vehicle. Also I would recommend the service department. for either buying a new vehicle or a used vehicle. Also I would recommend the service department. More

by JMGROSSI15037 Verified Customer Verified Customer

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I can't thank the entire staff @ Ken Granley Toyota for making our purchase a pleasant, easy experience. The mgr, himself, took my call on a Saturday afternoon. I had called after seeing an ad on Carfax. T making our purchase a pleasant, easy experience. The mgr, himself, took my call on a Saturday afternoon. I had called after seeing an ad on Carfax. The mgr even offered to "go out to the lot & physically put his hand on the hood" to assure me the car was available. The sales agent was kind & patient, giving us all the details & took us for a test drive. Within a couple hrs, we had signed all necessary paperwork, even though we weren't able to transfer funds from savings to checking until Monday. AND there was another interested party scheduled to see the car in just a couple hrs. We agreed we'd drop of the check & pick up the car Tues or Wed, allowing suffient time for banking & giving the dealership adequate time to detail the car. By Monday, the necessary financial arrangements had been made & I was anxious to get the car so I called & asked if it would be possible to pick it up that day. Sure enough, by that afternoon, not only was my car all shined up... it was sitting on the showroom floor, under the spotlights, as if it were a brand new $40,000 car. I so appreciate that we were treated the same, buying a used car from you, as if we'd purchased a new one. I've already spread the word on what a pleasant experience your staff made of car shopping. Thank you again. Sincerely, Brenda Anderson (Scott Maley) More

by Brenda Anderson Verified Customer Verified Customer

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