Justin Yelling | Page 22

Ken Ganley Toyota will give you a bad trade-in value on your vehicle. You must negotiate to get a fair* price. Their salespeople will lie(omit the truth) to increase profits. Additional salesperson will tr your vehicle. You must negotiate to get a fair* price. Their salespeople will lie(omit the truth) to increase profits. Additional salesperson will try to upsell you on other important features at the end of your consultation, with the ability to set his own prices. The new* vehicle was very dirty on the inside, even know they claimed it was detailed. The service is slow, but not bad. Car wash has been down for months, despite that being a highlighted feature of the sale. Hidden fees discovered after purchase. More

by toyota.reviewer Verified Customer Verified Customer

Report | Print

Great experience. Ask for Michael Moore I love my new Toyota RAV 4. First time Toyota buyer. Happy I went there. Plan on upkeep at dealership Toyota RAV 4. First time Toyota buyer. Happy I went there. Plan on upkeep at dealership More

by DEBFORMO Verified Customer Verified Customer

Report | Print

Service exceeded my expectations and returned my vehicle to me cleaner than when I dropped it off. I highly recommend this dealer that are courteous and professional to me cleaner than when I dropped it off. I highly recommend this dealer that are courteous and professional More

by bobk9971 Verified Customer Verified Customer

Report | Print

I would recommend the dealership to my friends and family for either buying a new vehicle or a used vehicle. Also I would recommend the service department. for either buying a new vehicle or a used vehicle. Also I would recommend the service department. More

by JMGROSSI15037 Verified Customer Verified Customer

Report | Print

I can't thank the entire staff @ Ken Granley Toyota for making our purchase a pleasant, easy experience. The mgr, himself, took my call on a Saturday afternoon. I had called after seeing an ad on Carfax. T making our purchase a pleasant, easy experience. The mgr, himself, took my call on a Saturday afternoon. I had called after seeing an ad on Carfax. The mgr even offered to "go out to the lot & physically put his hand on the hood" to assure me the car was available. The sales agent was kind & patient, giving us all the details & took us for a test drive. Within a couple hrs, we had signed all necessary paperwork, even though we weren't able to transfer funds from savings to checking until Monday. AND there was another interested party scheduled to see the car in just a couple hrs. We agreed we'd drop of the check & pick up the car Tues or Wed, allowing suffient time for banking & giving the dealership adequate time to detail the car. By Monday, the necessary financial arrangements had been made & I was anxious to get the car so I called & asked if it would be possible to pick it up that day. Sure enough, by that afternoon, not only was my car all shined up... it was sitting on the showroom floor, under the spotlights, as if it were a brand new $40,000 car. I so appreciate that we were treated the same, buying a used car from you, as if we'd purchased a new one. I've already spread the word on what a pleasant experience your staff made of car shopping. Thank you again. Sincerely, Brenda Anderson (Scott Maley) More

by Brenda Anderson Verified Customer Verified Customer

Report | Print

Despite having contacted the General Manager and another employee, nobody has gotten back to me. In addition, l keep getting surveys sent to me. My issue has not been addressed, but seemingly the more impor employee, nobody has gotten back to me. In addition, l keep getting surveys sent to me. My issue has not been addressed, but seemingly the more important thing is for me to complete multiple surveys. Pretty disappointed with Toyota and this dealership. Not at all happy about putting my 4 year old in my car twice per day with an open recall that “can’t yet be fixed”. Would I choose Toyota for my next vehicle? Based on my experience, what do you think? Would you? More

by JACKHATLEY Verified Customer Verified Customer

Report | Print

Ken Ganley simply is the best dealership I have dealt with. Their service department is 2nd to none! Always a great experience. Justin the GM is a great person to work with and is thoroughly honest. Bob with. Their service department is 2nd to none! Always a great experience. Justin the GM is a great person to work with and is thoroughly honest. Bob Killmeyer is also as honest as they come from a service department. I appreciate the team assembled here. More

by CHARLES.J.BARKEY Verified Customer Verified Customer

Report | Print

The staff at Ken Ganley Toyota were extremely helpful and Professional throughout the buying process. I left feeling like I got a great deal without going through the hassles associated with some car buy and Professional throughout the buying process. I left feeling like I got a great deal without going through the hassles associated with some car buying experiences. I highly recommend checking out Ken Ganley Toyota! More

Report | Print

Thanks to Rick Cronauer for helping my daughter find the right car for her. He was very thorough and helpful John Messi knows his stuff right car for her. He was very thorough and helpful John Messi knows his stuff More

Report | Print

Couldn't ask to be treated, no pressure, they listen to what we were looking for and what we were willing to spend and found the perfect car for my daughter what we were looking for and what we were willing to spend and found the perfect car for my daughter More

Report | Print