Justine Melchior | Page 5

I would, but when I come to the dealer I expect a premium experience. When we purchased the car I addended just about every add on you had, oil changes, insurance on key fobs, etc. The paintless dent remov experience. When we purchased the car I addended just about every add on you had, oil changes, insurance on key fobs, etc. The paintless dent removal added service is horrible. It ruined the whole experience, from how the service desk initially tried to get me to schedule appointments separately to the extremely non friendly interactions with the dent removal people. More

by JKING24 Verified Customer Verified Customer

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I’ve been a regular probably 20 years now. Most recently with my 2nd lease. Justine assisted me with my latest 2020 Forester lease. Very knowledgable, driven, personable and a joy to work with! Hope to do a with my 2nd lease. Justine assisted me with my latest 2020 Forester lease. Very knowledgable, driven, personable and a joy to work with! Hope to do a repeat with her in 3 years! More

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Excellent service. Justine found us the Subaru we were looking for! She is a very pleasant and hardworking person. I love that she has recorded helpful demonstration videos on the car’s operating system. looking for! She is a very pleasant and hardworking person. I love that she has recorded helpful demonstration videos on the car’s operating system. Thank you. More

by k.vanslooten Verified Customer Verified Customer

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This first service experience with the dealership was a great one. I was greeted immediately upon my entry into the service area and directed to an associate who very courteously and professionally put the great one. I was greeted immediately upon my entry into the service area and directed to an associate who very courteously and professionally put the process in motion. The service area is extremely clean and the waiting area quite comfortable. More

by JIM.MELCHIOR Verified Customer Verified Customer

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Had great service at this dealership from purchase of my first new car up to the services I have received. Just went in for a first 6000 mile service and the precautions set in place for COVID were excellen first new car up to the services I have received. Just went in for a first 6000 mile service and the precautions set in place for COVID were excellent. More

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First time Suburu Forester owner I recently purchased a 2020 Suburu Forester. My sales rep, Justine Melchior, made the whole process very smooth, despite my purchase of the vehicle du I recently purchased a 2020 Suburu Forester. My sales rep, Justine Melchior, made the whole process very smooth, despite my purchase of the vehicle during a pandemic. I had a very positive experience. More

by Lulu50 Verified Customer Verified Customer

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Quick service and great communication Due to the virus, I did not want to wait in the lobby inside. One of the receptionists brought out chairs for several of us to sit outside. I like t Due to the virus, I did not want to wait in the lobby inside. One of the receptionists brought out chairs for several of us to sit outside. I like the way I am treated by all of the staff. I liked when Scott explained how to fix my punctured tire. The 24,000 mile maintainence was done quickly with good communication in the beginning, middle and end of the appointment,. More

by BARBHUWE Verified Customer Verified Customer

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Found my Forrester through the trees I loved my experience this week at Bloomington Subaru. Justine made it easy - after narrowing down what I was looking for she quickly found the right I loved my experience this week at Bloomington Subaru. Justine made it easy - after narrowing down what I was looking for she quickly found the right SUV for me. From the test drive, to fine tuning the bottom-line to wrapping up the deal; it was simple, easy, straight-forward. The attention to details she covered before letting me drive off the lot with a new vehicle was much appreciated. More

by daretosoar Verified Customer Verified Customer

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This is the second Subaru I’ve purchased from Luther with Justine. She is extremely knowledgeable and accommodating, taking me around so I could see the different color options in person. Justine. She is extremely knowledgeable and accommodating, taking me around so I could see the different color options in person. More

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Quick and efficient, got me in and out for 12k check up on a Saturday with no problems and they were very courteous and friendly the whole time. on a Saturday with no problems and they were very courteous and friendly the whole time. More

by emiobe Verified Customer Verified Customer

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