Justus Hayes
Justus Hayes at Regal Lakeland

Justus Hayes

Finance Manager

Regal Lakeland

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.6
21 Reviews
4.6

21 Reviews

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21 Reviews of Justus Hayes

September 15, 2025

Dealership Rating
Employee Rating

Dealership needs to pay off my trade in, it's been a mouth and it's not payed off yet More

by bushwaker7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Doug Maynard, Robert Holly

September 01, 2025

Dealership Rating
Employee Rating

Bought at Regal before and it was always open & revealing. They would openly point out dings or problems so we could make a good decision. I do realize they are not obligated to do that. So, I real More

by dday17
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alicia Cejas

Sep 08, 2025

Regal Lakeland responded

Thank you for taking the time to share your feedback. We're truly sorry to hear about your recent experience and that it didn’t meet the expectations set by your past visits to Regal. We’ve always strived to be upfront and transparent with our customers, so it’s disappointing to hear we may have fallen short this time. Your feedback is important to us, and we’ll be reviewing this situation with our team to see where we can improve in communication and consistency. Thank you, Sean Bryant - General Sales Manager – 863-333-0536.

August 29, 2025

Dealership Rating
Employee Rating

The best salesman there is check him out thank you richard so much go to regal More

by Kianacacoule20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Allen

Sep 08, 2025

Regal Lakeland responded

Congratulations on your purchase!

August 16, 2025

Dealership Rating
Employee Rating

Richard Allen went above and beyond with the whole process of getting us the vehicle we wanted he was with us every step of the way and is a true asset and every one there was super nice thank you! More

by Nancyharper950
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Ortega, Richard Allen

Aug 18, 2025

Regal Lakeland responded

Congratulations! Beautiful ride!

August 05, 2025

Dealership Rating
Employee Rating

Honestly really beneficially in this car buying process and was upfront about the selections available. Such a great help! More

by Hezekiah Mitchell-Marr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nate Royal, Nik Goins

Aug 11, 2025

Regal Lakeland responded

Congratulations on your purchase!

July 29, 2025

Dealership Rating
Employee Rating

I must say Nate was a very persistent little fellow and I loved how he took care of me as a customer. He wasn’t too pushy and he listen and understood the assignment. I will definitely be coming back to him More

by Chiffon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Allen, Nate Royal , Carlos "CJ" Flores

Aug 11, 2025

Regal Lakeland responded

Thank you so much for your kind words! We’re thrilled to hear that Nate took great care of you. We’ll be sure to pass along your shoutout (and give him extra credit for the popsicle idea 😉). We can’t wait to welcome you back when you’re ready for that Jeep! Thanks again for choosing us and for brightening our day with your review.

July 27, 2025

Dealership Rating
Employee Rating

Richard was a good sales person to work with. Overall a good car buying experience. More

by idalizbueno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Allen

Jul 28, 2025

Regal Lakeland responded

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your experience at Regal.

July 17, 2025

Dealership Rating
Employee Rating

Excellent treatment throughout the entire process good treatment and organization recommended one hundred percent thank More

by Jakson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Holly

Jul 21, 2025

Regal Lakeland responded

We are incredibly grateful that you took the time out to leave us a 5-Star review. Thank you!

July 17, 2025

Dealership Rating
Employee Rating

Justus was an excellent financial advisor and he explained to me every detail during the process about my financial plans. He was patient and took his time to explain to me all the plans and financi More

by Aylin Francisco Rodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Holly , Jhonatan Marte

Jul 21, 2025

Regal Lakeland responded

We really appreciate you taking the time to share your experience with us. Thank you!

July 17, 2025

Dealership Rating
Employee Rating

Justus Hayes and Robert Holly were very nice and helpful. It was definitely not the service we were expecting, normally if you are coming to look at a car it’s front and center when you get there. Never g More

by kel1504
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Maynard, Robert Holly

Jul 21, 2025

Regal Lakeland responded

Thank you so much for taking the time to leave us a 5-star review - it's much appreciated!

1

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