KD Davis | Page 4

Service was fantastic! Service was fantastic! Nothing but good things to say. I will definitely be retuning. Awesome customer experience. Incredibly friendly staff at Hughes Honda. but good things to say. I will definitely be retuning. Awesome customer experience. Incredibly friendly staff at Hughes Honda. More

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Customer service reps were very helpful and courteous. The complementary shuttle service was really nice. And the driver was such a nice gentleman. Thanks everyone The complementary shuttle service was really nice. And the driver was such a nice gentleman. Thanks everyone More

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Ms.Smith, Ms. Johnson and Mr Benboe are very friendly to help me. Very knowledgeable and courteous advisors. They are always willing to help me, if i had a problem on my vehicle. I took my vehicle for oil help me. Very knowledgeable and courteous advisors. They are always willing to help me, if i had a problem on my vehicle. I took my vehicle for oil change on 15 Jan 2021 at 12:30PM More

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K.D. at the service department was awesome and took excellent care of me on my recent trip. I was even informed of a tire rotation special I wasn't aware of but was going to have done anyway. excellent care of me on my recent trip. I was even informed of a tire rotation special I wasn't aware of but was going to have done anyway. More

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Great folks at Hughes Honda. In and out with another oil change and inspection on my 2017 CR-V. Had them get me an oil sample for chemical analysis test I am submitting to see how my 1.5 Turbo was doing. change and inspection on my 2017 CR-V. Had them get me an oil sample for chemical analysis test I am submitting to see how my 1.5 Turbo was doing. More

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Everyone was nice and the service completed satisfactory. Waiting area was clean and comfortable. Everyone had on masks to try to prevent the spread of Covid. Waiting area was clean and comfortable. Everyone had on masks to try to prevent the spread of Covid. More

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Always a pleasure as often as I’m there. Quick service and awesome people. Bought multiple vehicles and deferred several folks. Definitely recommend purchasing your next vehicle there and continue using and awesome people. Bought multiple vehicles and deferred several folks. Definitely recommend purchasing your next vehicle there and continue using their service dept throughout ownership. More

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I have never had a problem until last week. First my gas was used up.it was at a 1/4 tank when I left it. It was on E when I picked it up. The radio had been touched and it was on a black station on level 1 was used up.it was at a 1/4 tank when I left it. It was on E when I picked it up. The radio had been touched and it was on a black station on level 15. I had left it off and I usually have it on 10. I had a battery and alternator replaced under warranty and and the radio should not have been touched. I had to ask them to replace the gas that had been used. I think they should have offered to replace the gas. There was only 1 extra mile on it so it must have been used while the technician had it in his possession. They said they would investigate. Chris fixed my radio but it took like six steps so it was not an accident by the technician like they said it was. They did not call and leave a voicemail on my cell as they called the wrong #. They had it wrong on the paperwork. The last call I got from Hughes Honda on my phone was saying they had to keep it overnight. I called around 1 p.m. the next day and they said it had been ready since 530 the day before. How can I pick it up at that time if you close at 530? No acceptable..... They rectified everything by washing my car, detailing, and vacuuming my car but I was inconvenied by the fact that had to wait until 3pm after I had stopped it off at 730 a.m. that morning for the 30,000 mile warrant maint. I couldn't believe that they needed to use a battery cleaning kit on a battery that had been put in by Hughes Honda 2 days before. That was at a cost of $14.50. That's absurd!!!! I was told by Crystal that the anti corrosion kit was not included in the cost of the battery and the installation by Hughes Honda. How stupid is that! I think that as much as this service cost if not under warranty it is a total rip-off by.Honda. I will think twice before buying another Honda from any Honda dealership. I spent almost 1,000 dollars for the so called 30,000 mile maintenance service. I love my crv but it is proving to be a costly mistake! I am sorely disappointed in Honda. I never had this problem when I bought my new Honda Civic at Hughes Honda. More

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KC was excellent and friendly with great customer service! We always get great fast friendly service from all and recommend using Hughes sales and service. service! We always get great fast friendly service from all and recommend using Hughes sales and service. More

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I had to take my car in for service. Their customer service was great. They were attentive, thorough and helpful with my car. Thank you. service was great. They were attentive, thorough and helpful with my car. Thank you. More

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