KENNETH ZORRILLA
KENNETH ZORRILLA at Starling Ford

KENNETH ZORRILLA

SALES ASSOCIATE

Starling Ford

3000 Cheney Hwy
Titusville, FL 32780

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4.0
24 Reviews
4.0

24 Reviews

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24 Reviews of KENNETH ZORRILLA

September 01, 2026

Dealership Rating
Employee Rating

Never thought I would go back to this place after what they did to me last time but I got a call from a salesman that told me they had VIP pricing and that I would be treated like a VIP if I decided to co More

by ray.cook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 01, 2026

Starling Ford responded

Ray, Thank you for taking the time to leave us this review. We are saddened to hear your VIP experience was not what you had pictured. That is not the impression we aim to achieve. Our intention is to provide a seamless and transparent experience We do see in our system where we offered a discount larger than online, and extended all of Ford Rebates from the beginning. In addition to accepting your wife's additional request for more on the trade. Only allowed due to your past Loyalty. Prior to paperwork being finalized, the sales professional went over the vehicles features to ensure you and your wife were satisfied. We also see where we made your experience prior to this transaction whole as well. The team at Starling Ford has shown the extent and willfulness to go above and beyond for you. Sorry for any inconvenience this has caused. If you have any questions please feel free to reach out to Josh Hallman at joshuahallman@starlingchevy.com

Sep 01, 2026

ray.cook responded

For starters you never went over the features with me. You told me that it was the same features as the vehicle we were trading in and my wife said she thought the same thing. Second, you only offered the discounts after I refused the deal and you called again the next day. I should not have to go through that to get the advertised deal on the website. Third, as for giving us what we were asking for our trade, that is the price that your system gave us for the value. Your response is a perfect example of why I will never be back there nor will I ever recommend your place again. Even when you are wrong you can't just admit it, you have to justify the way you treated us and pretend that you gave us a good deal.

August 05, 2026

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Employee Rating

It was good service—very fast—and the waiting area was clean and stocked with refreshments. More

by elvisrincon21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 27, 2026

Dealership Rating
Employee Rating

Great out of State experience. I flew into Orlando from Ohio to pick up a 2017 Mustang GT-CS, and everything was as advertised on delivery! Great job Kage! More

by eric.belfrage
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 26, 2026

Dealership Rating
Employee Rating

They were timely and patient over the phone which was a nice change. Usually when you phone call about a car they don't want to give you any specifics but this dealership did a great job over the phone. We More

by Brad.willson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 07, 2025

Dealership Rating
Employee Rating

they were a bit underhanded and service after the sale was poor. its too bad things were not more transparent and smooth. certainly they made no effort because I was an out of town buyer. More

by reprojax
Sales Price Transparency
Purchase Time
Recommend Dealer
No

October 24, 2025

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Employee Rating

The entire buying experience was fast and easy. I would definetely return again to buy another vehicle. More

by hotwheels0212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 05, 2025

Dealership Rating
Employee Rating

Love the car the only problem I was missing 1 Valve cap in one of my tire , I put a lots of money I hope the will send me one to replace it . But the team was great and the delivery was amazing I truly rec More

by maya1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 09, 2025

Dealership Rating
Employee Rating

Mack was amazing so knowledgeable and made our second new car in less nine months perfect experience. And Kenny sales manger is a delight for us, mat worked very hard on my traed in on the ford focus a ple More

by tammy73842
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: THOMAS GIESY, MIKE REILLY

September 05, 2025

Dealership Rating
Employee Rating

Was very satisfied with the way I was treated and was given a fair deal with no pressure will definitely purchase from them again More

by teague.burton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 15, 2025

Dealership Rating
Employee Rating

Have no idea who this person is…? Pls acknowledge who’s who asap to clarify … now 15 words! More

by RAYPICK54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 15, 2025

Starling Ford responded

We’re sorry for the confusion — Mack was your sales associate and Chris was your Finance Manager. Please contact us directly so we can clarify further or if you have any other concerns you'd like to share about your experience. Oliver Ruvell 321-267-2112

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