RICHARD CLAXTON
RICHARD CLAXTON at Starling Ford

RICHARD CLAXTON

SALES MANAGER

Starling Ford

3000 Cheney Hwy
Titusville, FL 32780

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4.6
55 Reviews
4.6

55 Reviews

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55 Reviews of RICHARD CLAXTON

September 01, 2026

Dealership Rating
Employee Rating

Never thought I would go back to this place after what they did to me last time but I got a call from a salesman that told me they had VIP pricing and that I would be treated like a VIP if I decided to co More

by ray.cook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 01, 2026

Starling Ford responded

Ray, Thank you for taking the time to leave us this review. We are saddened to hear your VIP experience was not what you had pictured. That is not the impression we aim to achieve. Our intention is to provide a seamless and transparent experience We do see in our system where we offered a discount larger than online, and extended all of Ford Rebates from the beginning. In addition to accepting your wife's additional request for more on the trade. Only allowed due to your past Loyalty. Prior to paperwork being finalized, the sales professional went over the vehicles features to ensure you and your wife were satisfied. We also see where we made your experience prior to this transaction whole as well. The team at Starling Ford has shown the extent and willfulness to go above and beyond for you. Sorry for any inconvenience this has caused. If you have any questions please feel free to reach out to Josh Hallman at joshuahallman@starlingchevy.com

Sep 01, 2026

ray.cook responded

For starters you never went over the features with me. You told me that it was the same features as the vehicle we were trading in and my wife said she thought the same thing. Second, you only offered the discounts after I refused the deal and you called again the next day. I should not have to go through that to get the advertised deal on the website. Third, as for giving us what we were asking for our trade, that is the price that your system gave us for the value. Your response is a perfect example of why I will never be back there nor will I ever recommend your place again. Even when you are wrong you can't just admit it, you have to justify the way you treated us and pretend that you gave us a good deal.

August 29, 2026

Dealership Rating
Employee Rating

Great service, even arranged a pick-up from airport. Would definitely use them in the future. More

by OBIE3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: BRAD SAYRE

August 05, 2026

Dealership Rating
Employee Rating

It was good service—very fast—and the waiting area was clean and stocked with refreshments. More

by elvisrincon21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 31, 2026

Dealership Rating
Employee Rating

The car buying process was very smooth. The sales department was very professional and knowledgeable. More

by AmyP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sierra, Dominick

July 30, 2026

Dealership Rating
Employee Rating

Very easy to work w/, Brad is one of a kind and always reachable and on top of things! More

by jbrown@pirteklasvegasnorth.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: BRAD SAYRE

July 14, 2026

Dealership Rating
Employee Rating

Richard Claxton was transparent, prompt to answer questions and made a good deal convenient and worked around my schedule. More

by jrrslr@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

July 07, 2026

Dealership Rating
Employee Rating

Richard is also nice and meets all of our company needs. Starling Ford is the best Ford Dealership in the county More

by tyd1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: GENE HURST , Michael Young

June 04, 2026

Dealership Rating
Employee Rating

Great experience at Starling Ford. Richard Claxton handled the purchase of two new work vans expertly. He provided a great price with the interior upfit packages. He responded quickly More

by LoriHeckle
Recommend Dealer
Yes

Other Employees Tagged: BRAD SAYRE

May 26, 2026

Dealership Rating
Employee Rating

They were timely and patient over the phone which was a nice change. Usually when you phone call about a car they don't want to give you any specifics but this dealership did a great job over the phone. We More

by Brad.willson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 10, 2025

Dealership Rating
Employee Rating

Starling Ford always takes good care of me. I bought my last car from them and was happy to get into another vehicle. More

by keha003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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