KEVIN DOOLEY | Page 4

Kevin Dooley is an incredible service professional. Our family had an emergency situation with our vehicle and he assuaged any fears we had with professional, knowledgeable, sympathetic and prompt serv Our family had an emergency situation with our vehicle and he assuaged any fears we had with professional, knowledgeable, sympathetic and prompt service. He is an excellent communicator and made sure that all of our needs were met. Landrover Alexandria is fortunate to have him. More

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He was very much the professional and gave concrete answers. I very much satisfied with the communication as it relates to my vehicle being repaired. He's definitely my service rep for future repairs. answers. I very much satisfied with the communication as it relates to my vehicle being repaired. He's definitely my service rep for future repairs. Nothing but respect for this young man. More

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Kevin provided an excellent experience throughout my car repair service. He was professional from start to finish. He was attentive, knowledgeable, and very cordial in all interactions. Throughout the se repair service. He was professional from start to finish. He was attentive, knowledgeable, and very cordial in all interactions. Throughout the service process, Kevin kept me well-informed and made sure I understood everything that was being done. His communication and transparency made the entire experience smooth and stress-free. Overall, the team consistently goes above and beyond to deliver excellent service, and Kevin is a great example of that level of professionalism. I highly recommend working with him. More

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Kevin kept me informed on the progress of my service. This was smooth worry free. He communicated with my husband and myself he answered all our question with expert knowledge. When I had to wait on a This was smooth worry free. He communicated with my husband and myself he answered all our question with expert knowledge. When I had to wait on a part he got me a loaner right away! Great 5 star service thanks Kevin More

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Kevin Dooley was such a great service agent. He made every second of my interaction smooth. Such a pleasant experience. Thank you. He made every second of my interaction smooth. Such a pleasant experience. Thank you. More

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Great Customer Service. Told me the time frame to expect and kept me updated on the service issue. Once finished he explained what the issue was, what was done to correct th Told me the time frame to expect and kept me updated on the service issue. Once finished he explained what the issue was, what was done to correct the issue and what to expect in the future. Great experience and very nice waiting area. More

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Jerome, Ali and Kevin make a great team in serving the customer and in creating a very satisfying customer experience. customer and in creating a very satisfying customer experience. More

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Kevin was great from the beginning, and was equally professional the entire way through the experience. He called a couple days beforehand to confirm everything would be on hand, greeted me with kindne professional the entire way through the experience. He called a couple days beforehand to confirm everything would be on hand, greeted me with kindness and professionalism, was easy to talk to, and ensured his team took great care of my Defender. More

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Kevin and Melvin both are Excellent Service Technicians! They did a great job keeping me informed about my Range Rover. They are professional and always have gone above and beyond to provide me with Excell They did a great job keeping me informed about my Range Rover. They are professional and always have gone above and beyond to provide me with Excellent Customer Service! Thank you! More

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This was my first experience with Kevin. I found him very attentive, knowledgeable, and cordial. He was very professional and kept me informed throughout the service process and also provide I found him very attentive, knowledgeable, and cordial. He was very professional and kept me informed throughout the service process and also provided very informed recommendations for future services. I felt valued by the dealership, plus appreciated the refreshments while they serviced my vehicle. Thank you for your excellent service, care, and the fine touch of washing my vehicle thereafter. Looking forward to the future service. More

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