KYLE JAMES
KYLE JAMES at Fred Anderson Toyota of Sanford

KYLE JAMES | Page 17

Toyota Service Ambassador

Fred Anderson Toyota of Sanford

3321 NC Hwy 87 S
Sanford, NC 27332

Contact Me
5.0
331 Reviews

Dealership Experience

12 yrs, 9 mos

Industry Experience

12 yrs, 9 mos

Languages Spoken

English English

5.0

331 Reviews

Write a Review

331 Reviews of KYLE JAMES

December 11, 2019

Dealership Rating
Employee Rating

Tire rotation and oil change Great service, especially customer relations! No issues at all. Everything went according to plan and I was in and out in around an hour and a half. More

by chrisprescott98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2019

Fred Anderson Toyota of Sanford responded

We appreciate the 5-star rating, Chris! Thank you for sharing.

December 04, 2019

Dealership Rating
Employee Rating

Great experience Kyle was my service agent and he was very polite and accommodating. He advised me on the service needs of my vehicle and also the price of the servic More

by ROBERTCTHOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2019

Fred Anderson Toyota of Sanford responded

Robert - thanks for sharing your great experience! Have a good one.

December 03, 2019

Dealership Rating
Employee Rating

Amazing visit for service As usual, Toyota Sanford provides a great and timely experience. I had lost my wheel lock while using other Toyota dealers, and Sanford replaced it at More

by andrew.w.mann13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, Julian Hernandez , Dani Lopez

Dec 05, 2019

Fred Anderson Toyota of Sanford responded

Thank you for taking the time to share your 5-star experience with our service department, Andrew! Take care.

December 03, 2019

Dealership Rating
Employee Rating

Excellent service Every time I have been to Fred Anderson I have received the best of service. The staff is very helpful and courteous. I highly recommend the service d More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, Julian Hernandez , Dani Lopez, Bryan Newton

Dec 05, 2019

Fred Anderson Toyota of Sanford responded

Thank you for rating us as 5-star, Patricia!

December 02, 2019

Dealership Rating
Employee Rating

Professional, courteous and overall excellent The whole experience was very professional from the appointment scheduling to the service dept. That is why I keep coming back for all my service nee More

by PUGSNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Seals, Chan Coleman , Greg Davison, Luther ?, Jimmy (Van driver) Both have provided with excellent service

Dec 02, 2019

Fred Anderson Toyota of Sanford responded

PUGSNC - We are so happy to hear that you had such a professional and friendly service experience at our dealership. Thanks for continuing to come back to Fred Anderson Toyota of Sanford.

November 25, 2019

Dealership Rating
Employee Rating

No confidence at all in this service department Went in for my 18 month free service. Driving home I experienced an odor of burning hydrocarbons. Once I got home I found the oil cap missing. I lo More

by john.farmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chan Coleman, Julian Hernandez , Dani Lopez

Dec 06, 2019

Fred Anderson Toyota of Sanford responded

John - we are sorry to hear you have had a frustrating experience with us. We'd like to discuss your visit with us in greater detail. Please reach out to our General Manager, Greg Davison, at (919) 895-6516.

November 25, 2019

Dealership Rating
Employee Rating

Always great service I have utilized Fred Anderson Sanford for several years mainly for routine oil and filter changes and they have always done an excellent job! I would More

by TWISNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, Julian Hernandez , Dani Lopez

Nov 25, 2019

Fred Anderson Toyota of Sanford responded

TWISNER - Thanks for sharing your amazing service experience and recommending our dealership to your family. We appreciate your business.

November 23, 2019

Dealership Rating
Employee Rating

Regular oil change and service. Waited for car to be serviced. Nice comfortable area. Was offered doughnuts and something to drink. I don't remember the waiting time but seemed norma More

by MARGIE.S.RUBIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2019

Fred Anderson Toyota of Sanford responded

MARGIE.S.RUBIN - We are so happy that you had a satisfying service experience and that you received a great price on your tires.

November 22, 2019

Dealership Rating
Employee Rating

3000 mile service. Appointment made by phone was very easy.. Good timely service. Got my car in on time as scheduled. Making app was easy on phone. Offering wash is nice but already clean so I declined. More

by ekspaulding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2019

Fred Anderson Toyota of Sanford responded

ekspaulding - So happy to hear that you had a nice and effortless service appointment at our dealership, visit us again soon.

November 20, 2019

Dealership Rating
Employee Rating

I received a recall notice on my 2014 Corolla on the transmi Kyle was very friendly. When I left my car with him I asked if he would give me a call when it was finished. He said yes and called me back in a short More

by CHAZZRAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2019

Fred Anderson Toyota of Sanford responded

Happy to hear you had a 5-star experience with us! Thank you for sharing and we look forward to seeing you again.

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