KYLE JAMES
KYLE JAMES at Fred Anderson Toyota of Sanford

KYLE JAMES | Page 19

Toyota Service Ambassador

Fred Anderson Toyota of Sanford

3321 NC Hwy 87 S
Sanford, NC 27332

Contact Me
5.0
331 Reviews

Dealership Experience

12 yrs, 9 mos

Industry Experience

12 yrs, 9 mos

Languages Spoken

English English

5.0

331 Reviews

Write a Review

331 Reviews of KYLE JAMES

October 21, 2019

Dealership Rating
Employee Rating

Service Great service done in timely matter friendly service people ask all the right questions would have no problem referring other people to Fred Anderson More

by TAZ4455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2019

Fred Anderson Toyota of Sanford responded

Thank you for taking the time to rate our service department!

October 16, 2019

Dealership Rating

Fast and Friendly Service was quick and friendly and there were no added services or surprises. Appreciate the great service and will definitely return. Keep up the g More

by mestevenshiker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, Julian Hernandez , Dani Lopez

Oct 18, 2019

Fred Anderson Toyota of Sanford responded

Thanks for the kind words and encouragement, Steven!

October 16, 2019

Dealership Rating
Employee Rating

Service Visit I scheduled a service visit last week. I was able to get an appointment for the following day which was great. The service visit was very quick and ev More

by WOMACK.DOTTIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, Richard Covington , Dani Lopez

Oct 18, 2019

Fred Anderson Toyota of Sanford responded

Thanks for sharing your 5-star experience with our service department, Dottie!

October 16, 2019

Dealership Rating
Employee Rating

115K Service The dealership is great. The service advisers are second to none. Want to give them all a HUGE thank you for always caring for me, treating me with More

by WEHRLY1BIRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2019

Fred Anderson Toyota of Sanford responded

Thanks for rating our service department with 5 stars!

October 15, 2019

Dealership Rating
Employee Rating

Friendly service I appreciate the friendly service but I asked to have the pressure checked on my tires because i had a message come up on my dashboard and I was told More

by Anchisum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, Julian Hernandez , Dani Lopez

Oct 18, 2019

Fred Anderson Toyota of Sanford responded

Thank you for taking the time to leave this review. We apologize for overlooking the issue with your tire pressure, but will be sure to pass this along to our service team to address.

October 14, 2019

Dealership Rating
Employee Rating

Engine light on Check engine light on, left vehicle to be serviced. Was able to get a ride home with shuttle. When vehicle was ready shuttle came and picked me up. More

by KUCORBETT08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, Julian Hernandez , Dani Lopez

Oct 14, 2019

Fred Anderson Toyota of Sanford responded

Thank you for the 5-star review. We are happy to serve you!

October 07, 2019

Dealership Rating
Employee Rating

Service Always - ALWAYS! - friendly, courteous, and professional! Each person I have come in contact with in the service department makes me feel comfortable More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, Julian Hernandez , Dani Lopez

Oct 07, 2019

Fred Anderson Toyota of Sanford responded

Thank you for your kind words, Carol. We are delighted to hear about your great experience with our service department. We look forward to seeing you again!

October 07, 2019

Dealership Rating
Employee Rating

Excellent Service Took our 2019 Rav 4 in for our first complimentary service and I could not have been happier. Service was fast and everyone at Fred Anderson Toyota i More

by monasguy03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, Julian Hernandez , Dani Lopez

Oct 07, 2019

Fred Anderson Toyota of Sanford responded

Thank you for your kind words. We are delighted to hear about your great experience with Fred Anderson Toyota of Sanford. We hope to see you again!

October 06, 2019

Dealership Rating

Worst customer experience ever Went for my maintenance and they soaked my seats through car wash and acted like they did not care. Took my car and just turned my heat wide open to More

by TASHADIMERY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 08, 2019

Fred Anderson Toyota of Sanford responded

We appreciate the time you took in leaving us your feedback, though we are sorry to hear about your unsatisfactory experience. Please reach out to our General Manager, Greg Davison, at 919-895-6516 so we can hear more about your experience.

October 06, 2019

Dealership Rating
Employee Rating

Great Service Easy to schedule a vehicle service and the level of service was top notch! Someone came out to greet me and the place to wait was comfortable. The ser More

by AHENDRICKSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, Julian Hernandez , Dani Lopez

Oct 07, 2019

Fred Anderson Toyota of Sanford responded

Thank you for your kind review. We look forward to serving you again!

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