KYLE JAMES
KYLE JAMES at Fred Anderson Toyota of Sanford

KYLE JAMES | Page 22

Toyota Service Ambassador

Fred Anderson Toyota of Sanford

3321 NC Hwy 87 S
Sanford, NC 27332

Contact Me
5.0
331 Reviews

Dealership Experience

12 yrs, 9 mos

Industry Experience

12 yrs, 9 mos

Languages Spoken

English English

5.0

331 Reviews

Write a Review

331 Reviews of KYLE JAMES

July 28, 2019

Dealership Rating
Employee Rating

Oil change Fast and convenient oil change service. I was in and out in no time. I will definitely be back to this location in Sanford, NC. More

by KUCORBETT08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, Julian Hernandez , Dani Lopez

Aug 01, 2019

Fred Anderson Toyota of Sanford responded

Happy to be of service to you! Thank you for taking the time to leave this 5-star review.

July 18, 2019

Dealership Rating

Disappointed with state inspection Failed state inspection due to dry rot tires . Tires were independently inspected by two tire dealers and there was no evidence of dry rot with tires. More

by AWNYKIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 18, 2019

Fred Anderson Toyota of Sanford responded

Adam - we apologize for your recent experience with our service department. We don't want to lose you as a customer, and would like to talk to you further about your experience. Please contact our General Manager, Greg Davison, at (919) 895-6516 whenever you get a moment.

July 17, 2019

Dealership Rating
Employee Rating

Regular maintenance and Recall They did a great job of seeing me on time, taking care of my regular service, fixing a recall notice and had my Tacoma washed and ready to go. More

by Anonymous
Recommend Dealer
Yes
Jul 18, 2019

Fred Anderson Toyota of Sanford responded

Thank you for the 5 stars!

July 16, 2019

Dealership Rating
Employee Rating

Blazing Fast I was astonished with the service provided by Fred Anderson Toyota, our oil change and tire rotation with a car wash was done in 30 minutes +/- we ba More

by RSSGMATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2019

Fred Anderson Toyota of Sanford responded

We appreciate your positive review!

July 14, 2019

Dealership Rating
Employee Rating

Excessive cost Charging over 100.00 for and oil change and tire rotation is excessive. Will be taking my vehicle to a different service from now on. More

by SAINTSFANINAJUSTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 18, 2019

Fred Anderson Toyota of Sanford responded

Thank you for your feedback. We take our customer's opinions seriously and will share this with members of our team. Should you want to discuss this further, please feel free to reach out to our General Manager, Greg Davison, at (919) 895-6516.

July 09, 2019

Dealership Rating
Employee Rating

Quality work done quickly. Needed repair. Scheduled the next day and they called to discuss price prior to completing service. They went out of the way to give me a ride back to More

by SUSAN.PATTERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2019

Fred Anderson Toyota of Sanford responded

Thank you for your positive review, Susan! We appreciate your business!

July 09, 2019

Dealership Rating

Sanford Toyota Service Excellent service as usual, will be back for my next service soon. Staff is very knowledgeable and friendly. Continue to impress and don’t oversell, y More

by JTHOMAS19442013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, Julian Hernandez , Dani Lopez

Jul 11, 2019

Fred Anderson Toyota of Sanford responded

Thank you for the 5-star rating of our service department! We look forward to helping you again in the future.

July 09, 2019

Dealership Rating
Employee Rating

30k service and wiper blades and replace keyfob battery As usual very friendly and professional...kept me informed on progress and any issues. New battery for keyfob did not work but no apparent damage to More

by RCTrawick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2019

Fred Anderson Toyota of Sanford responded

Thank you for taking the time to leave this positive review!

July 04, 2019

Dealership Rating
Employee Rating

Inspection I was planning to update my car with Apple Play and change oil, but ran out of time. They were able to get my car back to me very quickly after the oi More

by SEDMONDS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, Julian Hernandez , Jason Bell, Dani Lopez

Jul 05, 2019

Fred Anderson Toyota of Sanford responded

Thank you for taking the time to leave this review!

July 04, 2019

Dealership Rating
Employee Rating

Gas flap replacement Took my car in to have the gas flap spring replaced. No issues at all. I was in and it in less than ten minutes with the has flap working perfectly. More

by chrisprescott98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2019

Fred Anderson Toyota of Sanford responded

Happy to have helped you in less than 10 minutes, Chris! Thank you for the 5-star review.

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