KYLE JAMES
KYLE JAMES at Fred Anderson Toyota of Sanford

KYLE JAMES | Page 24

Toyota Service Ambassador

Fred Anderson Toyota of Sanford

3321 NC Hwy 87 S
Sanford, NC 27332

Contact Me
5.0
331 Reviews

Dealership Experience

12 yrs, 9 mos

Industry Experience

12 yrs, 9 mos

Languages Spoken

English English

5.0

331 Reviews

Write a Review

331 Reviews of KYLE JAMES

May 29, 2019

Dealership Rating
Employee Rating

Quick and Easy The service rep was fast and friendly, as always. My car was ready on time, as always. They even wash it for me when I come in for service! More

by NOTSGNIVILK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 30, 2019

Fred Anderson Toyota of Sanford responded

NOTSGNIVILK - Thank you for the positive rating and feedback! We appreciate your business.

May 29, 2019

Dealership Rating
Employee Rating

Excellent facility that’s why I drive from Fayetteville . I have tried the service department in Fayetteville only to get upset and realize I should’ve stayed with Sanford Toyota More

by BLAYR2914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 30, 2019

Fred Anderson Toyota of Sanford responded

BLAYR2914 - Thanks for the positive rating and for being our loyal customer! We truly appreciate your business.

May 27, 2019

Dealership Rating

Horrible I had an appointment and still waited more than two hours...asked if my vehicle was done...then was told"oh yeah it's been done for a while!"....and I More

by Bernadette7495!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chan Coleman, Julian Hernandez , Dani Lopez

Jun 28, 2019

Fred Anderson Toyota of Sanford responded

Bernadette - we apologize for your 1-star visit with our service department. Should you like to discuss this further, please feel free to contact our General Manager, Greg Davison, at (919) 895-6516.

May 24, 2019

Dealership Rating
Employee Rating

22000miles Thank you. Gracias. Domo arigato gozaimashita. Danke Schoen. I relayed my vehicular issues and you corrected them as well as inspecting the vehicl More

by Meaganmouse13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 30, 2019

Fred Anderson Toyota of Sanford responded

Meaganmouse13 - Thank you for the positive rating and feedback! We appreciate your business.

May 16, 2019

Dealership Rating
Employee Rating

Quick, friendly, efficient. The staff meets you at the door when you drop off your car, the waiting room is clean, fresh coffee, donuts, water are available. Your car is returned More

by MEMSKY0609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, Julian Hernandez , Dani Lopez

May 20, 2019

Fred Anderson Toyota of Sanford responded

Thank YOU for leaving this review and trusting us with your vehicle servicing needs!

May 16, 2019

Dealership Rating
Employee Rating

Great Service Service Reps are friendly and welcoming. Dont like how all dealerships are charging "misc" fee for "shop rags/top offs" in addition to service cost. More

by lojo01844
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2019

Fred Anderson Toyota of Sanford responded

We appreciate the 5 stars!

May 13, 2019

Dealership Rating
Employee Rating

Oil change, tire rotation, and fluid check The staff is very friendly as usual. Only thing is that I didn’t receive the car wash with the family plan. I was told I was when I dropped off keys More

by t_preacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2019

Fred Anderson Toyota of Sanford responded

Thank you for the feedback. We will be sure to address this with our team!

May 08, 2019

Dealership Rating
Employee Rating

Service is always impressive My last visit was not scheduled but for a problem I noted and they scheduled me right away. Found the problem and fixed it for me while I ate donuts More

by SUSANPOWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian Hernandez

May 10, 2019

Fred Anderson Toyota of Sanford responded

Thank you for rating our service department as 5-star, Susan!

May 06, 2019

Dealership Rating
Employee Rating

Excellent, as expected. Personable representatives and timely service. For a typical oil change, courtesy car wash, friendly representatives and reasonable wait time. As of More

by KATHRYN.WATERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 07, 2019

Fred Anderson Toyota of Sanford responded

Thank you for taking the time to share your experience with us, Kathryn!

May 03, 2019

Dealership Rating
Employee Rating

Love my Toyota dealership Great customer service. From the service members to the shuttle driver. a 5 star rating.. always take care of me so I bought a second Toyota. . More

by RODASARA04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 07, 2019

Fred Anderson Toyota of Sanford responded

We look forward to helping you for years to come! Thank you for the 5 stars!

...
24
...

Dealership Inventory (122 Vehicles)

used 2024 Toyota Highlander car, priced at $46,260
2024 Toyota Highlander
used
Midnight Black Metallic exterior
Automatic
Front-wheel Drive
used 2025 Ford Ranger car, priced at $53,877
2025 Ford Ranger
used
Shadow Black exterior
Automatic
Four-wheel Drive
used 2024 Toyota Corolla car, priced at $20,276
2024 Toyota Corolla
used
Celestite exterior
Automatic
Front-wheel Drive
used 2020 Chevrolet Silverado 1500 car, priced at $30,798
2020 Chevrolet Silverado 1500
used
Shadow Gray Metallic exterior
Automatic
Four-wheel Drive
used 2018 Nissan Rogue car, priced at $13,648
2018 Nissan Rogue
used
Magnetic Black exterior
Automatic
Front-wheel Drive
used 2023 Volkswagen Tiguan car, priced at $16,821
2023 Volkswagen Tiguan
used
Platinum Gray Metallic exterior
Automatic
Front-wheel Drive