Kacey Burriss | Page 3
Service Advisor
Koons Clarksville Chevrolet Buick GMC
12421 Auto Drive
Columbia, MD 21029
47 Reviews
Write a Review47 Reviews of Kacey Burriss
May 13, 2023
My experience was great. I was kept informed as to what was needed to repair my corvette. Even though parts needed to be ordered for the repair I was informed every step of I was kept informed as to what was needed to repair my corvette. Even though parts needed to be ordered for the repair I was informed every step of the way. When the parts were expected, when they were received, and when the repair was completed. Thanks to Kacey for all of her assistance. Great job. More
February 15, 2023
I have not been a fan of the corporate approach that Koons offers in the several years now that they have run the Claksville dealership. I very much miss the more community and customer focused dealers Koons offers in the several years now that they have run the Claksville dealership. I very much miss the more community and customer focused dealership that Win Kelly represented. It's just not the same shop I used to deal with. The only constant is Al C in service. He's very helpful and friendly. I cringe when I see the woman in the Koons commercials. More
Other Employees Tagged: Lyle Etzwiler, Ryan Lawrence, David Hammond, Cassie Kelly, Chris Parsley, Al Cecchini
June 19, 2022
I have A 2017 GMC Acadia I have had brake problems with this truck since it was new I am still having problems with the brake system On this vehicle I am being told that the mechanic cannot smell brakes bu this truck since it was new I am still having problems with the brake system On this vehicle I am being told that the mechanic cannot smell brakes burning or heat marks on the rotors they have already replaced the back rotors on the truck a little over 17,000 miles because the rotors is warped They kept telling me it was nothing wrong with the brakes More
April 19, 2022
I received excellent service and the staff explained everything they did in detail. Would definitely recommend. everything they did in detail. Would definitely recommend. More
Other Employees Tagged: Ryan Lawrence
February 01, 2022
Clarksville Koon is the only dealership I will allow to maintain and repair my truck. maintain and repair my truck. More
Other Employees Tagged: Cassie Kelly, Al Cecchini
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