Kaden Price
Kaden Price at Bob Rohrman Toyota

Kaden Price | Page 3

Service Advisor

Bob Rohrman Toyota

3900 South Street
Lafayette, IN 47905

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37 Reviews
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37 Reviews

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37 Reviews of Kaden Price

February 08, 2023

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Employee Rating

I am very frustrated because I came in for an oil change and it took 1 1/2 hours to get an oil change. I had an appointment for 10:30 and told them I needed to pick up my granddaughter at 12:00. I was told More

by LANCASTER221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2023

Bob Rohrman Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 05, 2023

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Employee Rating

I HAVE BEEN BUYING CARS FROM YOUR DEALERSHIP FOR AS LONG AS I CAN REMEMBER THANKS TO CHUCK AUSTIN! I HAVE A DEPOSIT ON THE FIRST 2023 PRIUS THAT COMES IN!! CAN'T WAIT! I HAVE 100% TRUST IN YOUR SERVICE DEPT More

by JUSTCHUCK43 ( CORRECT TO 43)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2023

Bob Rohrman Toyota responded

Thank you for choosing Bob Rohrman Toyota. Your feedback and rating mean a lot to us. We're glad Chuck delivered such a great experience, and we look forward to seeing you again!

February 05, 2023

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Employee Rating

On time. Friendly and courteous at check in and when car done. Will go back. More

by J.DOPPELFELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2023

Bob Rohrman Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 03, 2023

Dealership Rating

My experience at this dealership was amazing! Brandon was the sales person I worked with and he made this experience great; I am young and new to shopping for cars, I was nervous I'd get a sales More

by LOESSYPAIGE@GMAIL.COM
Purchase Time
Recommend Dealer
Yes
Feb 03, 2023

Bob Rohrman Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 28, 2023

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Employee Rating

Everyone was very polite and thorough starting with the first contact on the phone to make the appointment. The people that met me at with my car, and when we checked out at the counter, where I paid very More

by shtabert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2023

Bob Rohrman Toyota responded

Thanks for sharing about your experience with Bob Rohrman Toyota. We appreciate your business and hope to see you again soon!

January 22, 2023

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Employee Rating

The front desk is helpful, but the mechanics don’t know what they’re doing. After maintenance, my car's “maintenance required” light was still flashing. I don’t know if the mechanic did perform the oil ch More

by ishn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Logan Plantenga

Jan 26, 2023

Bob Rohrman Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Jan 27, 2023

ishn responded

Yesterday, I stopped by there to solve this issue, The front desk staff responded that the mechanic might forget to reset the light. I asked him in the paperwork you gave me shows that it was completed. “He says paper automatically shows everything was completed.” First, he tried to reset it but could not do so and changed my car setting then took the car to the shop. I watched him on the screens. Without covering the seat, the mechanic sits on it and reset it. (I respect his work, but due to his working conditions, his clothes have oils and make the car seat oil) I hope the oil and filter change, multipoint inspection, battery check, coolant, and windshield works were not automatically marked as completed in the paper without being properly done. Because the paperwork indicates the battery is in good condition, but three days later, I had to replace it. I have checked the coolant and other fluids levels nothing was done.

January 17, 2023

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always excellent, expedient, friendly service, bought the vehicle here and will continue going to this dealership for all service and new vehicle needs More

by KAREN81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2023

Bob Rohrman Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Karen, and we are thrilled that you found your experience with us here at Bob Rohrman Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

January 03, 2023

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Excellent good workmanship. Good attitude. Prices were normal. Easy accessibility. If I needed a car to drive around while they were servicing my car they would loan that to me More

by Rtmcquin😄😄n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2023

Bob Rohrman Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 03, 2023

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Employee Rating

At Bob Rohman Toyota the service is very good, they are very communicative, friendly and respectful, More

by Josecatalanveliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2023

Bob Rohrman Toyota responded

Jose, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 28, 2022

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Employee Rating

I have always been greeted with a smile. Service is always quick and efficient in a timely manner. More

by huffkathrynKathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2022

Bob Rohrman Toyota responded

Thanks for sharing your thoughts about your experience with Bob Rohrman Toyota. We appreciate your business and hope to see you again soon!

Jun 29, 2022

huffkathrynKathy responded

Thank you

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