Kaeley Lentz

I agreed to a monthly amount with the sales representative but when I was with financing to sign the paperwork the monthly amount was $64 higher than agreed upon. At the end my monthly payment representative but when I was with financing to sign the paperwork the monthly amount was $64 higher than agreed upon. At the end my monthly payment is $44 higher than I agreed upon with the sales representative. Not a happy customer! I wanted to answer "Would you recommend this dealership" as maybe but that is not an option and it's forcing me to answer so I am saying yes because everyone was nice but would let them know my experience. Leaving an average score for both the sales rep because there was no mention the monthly amount would go up when talking to financing. Also the financing agent because he just assumed I would just agree with the increased price and I had to purchase things in the warranty I didn't want. Example paint and interior coverage. This is my 10th vehicle and not once have I needed any coverage similar to that. Also 3 hours at the dealership to trade in my vehicle and purchase another seems a little a long to me. More

by SHAD32123 Verified Customer Verified Customer

Report | Print

The staff was friendly and knowledgeable. They went above and beyond to get me the car I wanted at the price I wanted. They went above and beyond to get me the car I wanted at the price I wanted. More

by heatherdudek Verified Customer Verified Customer

Report | Print

Salesperson was awesome! Really felt like she cared about us. She got the price down and everything we wanted. Really felt like she cared about us. She got the price down and everything we wanted. More

by jboucher7655 Verified Customer Verified Customer

Report | Print

My experience was outstanding. Kaeley was great, responsive and she knows the Bronco line well. Kaeley was great, responsive and she knows the Bronco line well. More

by GLSSHOP18 Verified Customer Verified Customer

Report | Print

Nick was so incredibly helpful in helping us get the perfect deal for my car. He was very charismatic and nice to talk to. The overall experience was great. perfect deal for my car. He was very charismatic and nice to talk to. The overall experience was great. More

by ben.t9583 Verified Customer Verified Customer

Report | Print

It was a great experience. They made it go smooth. I really enjoyed working with Kaylee. I would recommend this place to anyone They made it go smooth. I really enjoyed working with Kaylee. I would recommend this place to anyone More

by rdouthitt1010 Verified Customer Verified Customer

Report | Print

They were helpful . Patient answering my question.Making sure customer was satisfied. Kaley went over the car was overwhelming but said if I need anymore help. Patient answering my question.Making sure customer was satisfied. Kaley went over the car was overwhelming but said if I need anymore help. More

by Teanbean1128 Verified Customer Verified Customer

Report | Print

Everyone was very nice and work with me very well to make a deal very please with the service a deal very please with the service More

by michael.harrison.212222 Verified Customer Verified Customer

Report | Print

very easy, no pressure. I was immediately greeted when I walked in and was treated well. I was immediately greeted when I walked in and was treated well. More

by hamilton2 Verified Customer Verified Customer

Report | Print

Kaeley, Paula, and the service department were great! I have a busy schedule as a business owner and they offered to come get the vehicle from us for a minor recall. Thank you! I have a busy schedule as a business owner and they offered to come get the vehicle from us for a minor recall. Thank you! More

by Jesse66 Verified Customer Verified Customer

Report | Print