Kailah Flores-Malone

Lier When ask was my car ready after a hr she told me no two hrs later had to come back and ask she said it was ready 2hrs ago...laughed in my face when I told her I had somewhere to be and thought it was f two hrs later had to come back and ask she said it was ready 2hrs ago...laughed in my face when I told her I had somewhere to be and thought it was funny that I waited so long n still made me wait to pay and get my keys More

by LAKRESHA.COLLINS Verified Customer Verified Customer

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I came in on a Sunday, as I pulled into the service garage, I was greeted by Kailah who seemed friendly and professional and she made sure that my car received all services that were required at the ti garage, I was greeted by Kailah who seemed friendly and professional and she made sure that my car received all services that were required at the time. More

by DELMONTHOMAS9 Verified Customer Verified Customer

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The place is very well-run and clean, with nice vehicles and polite staff. I had a few issues but Daryl helped me solve them. and polite staff. I had a few issues but Daryl helped me solve them. More

by Eric Verified Customer Verified Customer

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I don’t feel like the service counter person understood what I wanted service. We paid $250ish for a diagnostic fee for a vehicle under warranty and the service tech couldn’t get the beeping noise to repea what I wanted service. We paid $250ish for a diagnostic fee for a vehicle under warranty and the service tech couldn’t get the beeping noise to repeat in the 3-4 miles driven with it. Today someone called me about my experience and I think he was taking notes and the call was transferred. The person it was transferred to was unaware of why it was transferred. I’m not impressed More

by Jasnbeck Verified Customer Verified Customer

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My appointment was handled very poorly. I made an appointment the week before, very clearly stated what I needed done and arranged to drop the car off the night before for the 7am appointme I made an appointment the week before, very clearly stated what I needed done and arranged to drop the car off the night before for the 7am appointment. When I.called at 10am the day of the appointment, no one seemed to know anything about my car or appointment. Turns out, it hadn’t even been pulled in yet. Finally got my car serviced but one of the services I specifically requested (battery testing) was not done. I’m unclear what the point of making an appointment was when 1) my car sat untouched until I called hours later and 2) my requested services weren’t all performed More

by MAUREENEFITZGERALD Verified Customer Verified Customer

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Quick and easy! Kailah was very friendly and greeted me before I could even get out of my car. Much appreciated! Kailah was very friendly and greeted me before I could even get out of my car. Much appreciated! More

by TYRA.IVY Verified Customer Verified Customer

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