Dealership Experience
5 yrs, 5 mos
Industry Experience
5 yrs, 5 mos
15 Reviews
Write a Review15 Reviews of Kailey Russo
February 27, 2021
This was the greatest car shopping experience and purchase I have had in over 40 years...... seriously, I will never go to a big outlet again. They were so accommodating to everything it was amazing purchase I have had in over 40 years...... seriously, I will never go to a big outlet again. They were so accommodating to everything it was amazing. The best part is I stopped there first on my way to BMW and left with a great new car.. Thank You!! More
Other Employees Tagged: Richard Brittingham, Puneet Kapoor
November 13, 2020
What a pleasure to deal with this dealership! very professional, outstanding service and total knowledge of the vehicle, would recommend this dealership to anyone looking to purchase a Mercedes. professional, outstanding service and total knowledge of the vehicle, would recommend this dealership to anyone looking to purchase a Mercedes. More
Other Employees Tagged: Thomas Knobloch Jr., Richard Brittingham
October 31, 2020
Nothing short of excellence. From the moment I inquired about a car on the MB website, to Kailey's immediate response, and the professional service on behalf of Dale Cook when my daughter and I waked in th about a car on the MB website, to Kailey's immediate response, and the professional service on behalf of Dale Cook when my daughter and I waked in the door, is why I will return in the future. More importantly... it is why I will refer others. Dale, Monica and George were awesome while explaining the differences from each E-Class. I even loved that I could negotiate directly with Dale, and did not have to wait for a discussion with a finance individual. The icing on the cake was Richard Brittingham's tutorial. He was clear, concise and direct with the instructions on how to enjoy my new car. Thank you MB Team!!! More
Other Employees Tagged: Dale Cook, George Wilkening, Richard Brittingham
October 24, 2020
I was interested in 2020 GLC 4MATIC. Contacted MB of Princeton via e-mail. Kailey Russo responded to my e-mail and directed to Sales Rep Dale Cook. Dale is a good sales representative. All negotiation w Princeton via e-mail. Kailey Russo responded to my e-mail and directed to Sales Rep Dale Cook. Dale is a good sales representative. All negotiation was telephonic & e-mail. Finally got what I wanted at the fair price. When we visited the show room with family to see the vehicle, he treated us very well. Explained all the feature of vehicle, after sales service. We bought the vehicle from him. Dale is very nice person. MB of Princeton is a reputed dealership. I highly recommend MB of Princeton and specially Dale Cook. More
Other Employees Tagged: Dale Cook
October 05, 2020
Very fast and pleasant customer service experience thats relaxing and rewarding No hassle quick approval process in a friendly safe environment that observe covid 19 rules relaxing and rewarding No hassle quick approval process in a friendly safe environment that observe covid 19 rules More
Other Employees Tagged: Dale Cook, Doug Greces, Richard Brittingham