Aloha my name is Kainoa, but I go by Kai. I’m new to the dealership and have 15 years of customer service from fine dining. Retired cage fighter and martial artist. I have 3 children and family is always first. I can’t wait to get an opportunity to get to know you. Mahalo “Come kick it with Kai the car guy"
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Write a Review118 Reviews of Kainoa Payton
November 18, 2023
Zach was very helpful, speedy, and knowledgeable. He helped put me in a car I am happy with and ensured that I had everything I wanted. He helped put me in a car I am happy with and ensured that I had everything I wanted. More
Other Employees Tagged: Zach Seiler, Blaze Schrieber , Guy - finance guy who helped me with paperwork
October 25, 2023
Kai was phenomenon from the 1st time we spoke on the phone until I drove away with my new car. He was very knowledgeable and professional. He was not overbearing like most car salespeople. He was pre phone until I drove away with my new car. He was very knowledgeable and professional. He was not overbearing like most car salespeople. He was present but not pushy. He was very honest, personable and kind. I have purchased many cars over the years and this was by far my most pleasant experience. I highly recommend him and will absolutely by another car from him in the future. He made everything seamless. He was AMAZING!! More
Other Employees Tagged: Stacey Tijerina
October 24, 2023
I recommend this dealership. Kainoa P is an asset, I was impressed with his professional and knowledge of the vehicle I was seeking. Kianoa provided clear responses to my quest Kainoa P is an asset, I was impressed with his professional and knowledge of the vehicle I was seeking. Kianoa provided clear responses to my questions...no hidden agendas. I will definitely seek Kainoa for future purchases. More
Other Employees Tagged: Stacey Tijerina
October 17, 2023
I've had quite the unique experience, so I feel this review will be very helpful to a lot of people. First off, I was just out in the parking lot and bumped into Kai. He didnt approach me like a vulture review will be very helpful to a lot of people. First off, I was just out in the parking lot and bumped into Kai. He didnt approach me like a vulture. Completely laid back process with him from the start, couldn't recommend a better sales guy. Beau was also good to work with, though not as much face to face time this initial day. Finance department it turns ugly. I've never been met with such high pressure sales tactics to upsell all those "addons" (warranty, service packages, exterior coatings, etc). I was also given false information stating once I signed on the dotted line I was locked into them and could not cancel (you can). I did go ahead and purchase a couple options, partially to do pressure, partially planning on cancelling if I wanted to after thinking on it further. Well, over a month later and I still have not heard a word from their exterior coating people, so I will be writing an email to get that money refunded. I'm not trusting someone with my car that can't even follow up within a month and a half. I will not personally purchase another car from here if I have to work with the same finance department again. Day of pick up Kai is unplanned out of office but Beau and a couple other guys I crossed paths with the first day stepped in for him and helped deliver the car. So then a week after purchase, my wife gets a engine error and the car goes into limp mode. We called Kai and he basically took over from there (again, Kai is awesome). He talked to the service department and then had us have it towed there. It was there for about a week, they actually had Volkswagen engineers remoting in and stuff (which I thought was pretty cool). They couldn't reproduce it but found a fault buried deep in a sensor in the engine and changed it out. I really appreciate the thoroughness the service department took with the issue. They kept us up to date throughout the process and made it as easy as possible. More
Other Employees Tagged: Zach Seiler, Scott Kostecki, Beau Schwartz
October 12, 2023
Kai went above and beyond in helping us make a deal on my VW Tiguan R-Line! He was very friendly, and put quality customer service first and foremost! His communication and compassion, made the whole process VW Tiguan R-Line! He was very friendly, and put quality customer service first and foremost! His communication and compassion, made the whole process comfortable and seamless! More

