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Start your review of Kaitlin Sweeney .
Kaitlin Sweeney
Kaitlin  Sweeney  at Mercedes-Benz Manhattan
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Kaitlin Sweeney

Service Advisor

Mercedes-Benz Manhattan

770 11th Avenue
New York, NY 10019

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3 Reviews of Kaitlin Sweeney

October 06, 2020

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"Katie was so great. She has handled service for me in the..."

- Kristinrahr

Katie was so great. She has handled service for me in the past and I always appreciate her kind & polite efficiently as well as her quick response.

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Yes

September 15, 2020

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"It is with great pleasure that I am writing this review...."

- New car dealer review

It is with great pleasure that I am writing this review. This is now our second car purchased with Greg and we cannot speak highly enough of him. We have been with Mercedes for over 20 years and unfortunately had some trouble with our last vehicle. We were debating whether or not to go forward with another Mercedes yet Greg easily won us back to the dealership and the brand. Greg knew that we may be switching brands and without saying a word or asking for a contract or deposit he ordered the car we were considering without our knowing. When we called to discuss the other options we were considering Greg mentioned that he had ordered a car for us so that we could at least look at it and see if it met our expectations. What representative would have done that? Once we saw the car, needless to say we fell in love with it and Greg truly worked out a wonderful deal for us. He truly cares about his clients and has done nothing but try to listen to our concerns and make us happy. Even with our prior vehicle, when he would see us at the dealership he would make it a point to say hello and see how we were doing. Whenever, we go to the dealer for service he always will say hello and ask if there is anything he can do. This is truly 5 star service with a heart. The dealership has been like family to us as we have been with them since we leased our first vehicle. I never have an issue, a loaner is always ready for me and time is not wasted when I am there. I want to thank Matt Gesik, Katy Sweeney as well as the wonderful team in the loaner department who always have a car ready for me, even if it is on a moments notice. Needless, to say, Greg has won our hearts back and have kept us with Mercedes Benz. My only criticism is the new design of the showroom. Black is wonderful for design but it does not work for this dealership. It is truly rather depressing and dark and it is my opinion that the design should be revisited. Again, it is truly my pleasure to rave about Gregory and all that have gone out of their way to keep us and take care of us. Peter.

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Yes

November 14, 2019

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"Excellent and creating team "

- SLS

The team of Franco Quartuccio and Greg Gazzola are simply awesome. We will continue to own Mercedes products because of them! Our latest acquisition is a 2019 SLC AMG 43. Service team and finance teams are awesome.

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Yes

Other Employees Tagged: Franco Quartuccio, Patrick Hunter, Scott Malise, Gregory Gazzola, Octavio Otiniano, Sebastian Wroblewski, Alex Villanueva , Adam Havrilik Svc Head Manny in Service

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