Kaitlyn Farnam

The only positive interactions I’ve had were with Luke, who treated me with respect and professionalism, and with the bald manager in the glass office (unfortunately I don’t know his name), who also knew h who treated me with respect and professionalism, and with the bald manager in the glass office (unfortunately I don’t know his name), who also knew how to speak to customers appropriately. Luke will always be the to go to person. He’s nice, respectful, great customer service . Friendly. Thank you Luke for your kind service. But, My most recent experience with Anthony was the worst. He was dismissive, disrespectful, and spoke to me in a manner that I found both rude and racially offensive. That kind of treatment is unacceptable, and it has left me feeling that I’ve learned my lesson about trusting this location. More

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Always had excellent service and very happy with results. The tech they sent to my home (Camaron) was polite, on time and was professional and is an asset to your company. The tech they sent to my home (Camaron) was polite, on time and was professional and is an asset to your company. More

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The salesman Paul Scannell was the best I have ever worked with. No pressure, answered every question. The finance, paperwork people were great as well. I WILL recommend Paul Scannell to family and fri worked with. No pressure, answered every question. The finance, paperwork people were great as well. I WILL recommend Paul Scannell to family and friends. I have another car survived at Herb Chambers Lincoln in Norwood, MA. Great people and experience there as well More

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Had a great not pressure experience Paul our sales man was awesome! Very knowledgeable! Definitely looking forward to working with him in the future! was awesome! Very knowledgeable! Definitely looking forward to working with him in the future! More

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We chose Herb Chambers of Westborough after shopping two other dealers. The tram we worked with were fantastic. No high pressure or games. Highly recommend other dealers. The tram we worked with were fantastic. No high pressure or games. Highly recommend More

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I had the BEST experience at this dealership! I came in with my heart set on a specific vehicle, met with Jay and he went above and beyond to make sure I was leaving with that car! He truly excee I came in with my heart set on a specific vehicle, met with Jay and he went above and beyond to make sure I was leaving with that car! He truly exceeded my expectations. This is my third car with this dealership, I love the service department here and will never service my vehicles anywhere else! Wonderful experiences left and right at this dealership! More

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Freddie was very respectful to me coming in as a woman alone. He did not try to push anything that I couldn't afford. alone. He did not try to push anything that I couldn't afford. More

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Car shopping has always been a stressful unpleasant chore for me. I am pleased to say this was not the case at Herb Chambers Ford in Westborough. The entire staff was friendly and attentive to my needs all t for me. I am pleased to say this was not the case at Herb Chambers Ford in Westborough. The entire staff was friendly and attentive to my needs all the way through the process. There was no pressure at any point. My questions were answered honestly and thoroughly. Although I haven't purchased a vehicle in a few years, the folks at Herb Chambers have simplified the auto buying process making it efficient and enjoyable. More

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Great sales team! Very courteous! No pressure! My third truck bought there and from Marie. Very courteous! No pressure! My third truck bought there and from Marie. More

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