Kaitlyn Farnam
Kaitlyn Farnam at Herb Chambers Ford of Westborough

Kaitlyn Farnam

Client Care Specialist

Herb Chambers Ford of Westborough

310 Turnpike Rd, Rte. 9
Westborough, MA 01581

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5.0
7 Reviews
5.0

7 Reviews

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7 Reviews of Kaitlyn Farnam

August 07, 2025

Dealership Rating
Employee Rating

The salesman Paul Scannell was the best I have ever worked with. No pressure, answered every question. The finance, paperwork people were great as well. I WILL recommend Paul Scannell to family and fri More

by Jed Toohey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Scannell, Renel Plymouth

Aug 07, 2025

Herb Chambers Ford of Westborough responded

Jed, we are flattered by your kind words and five-star review! We will be sure to share it with Paul and Simon and the rest of the team. Thank you for your business and on behalf of everyone at Herb Chambers Ford of Westborough, we wish you many safe miles ahead!

June 01, 2025

Dealership Rating
Employee Rating

Had a great not pressure experience Paul our sales man was awesome! Very knowledgeable! Definitely looking forward to working with him in the future! More

by richjohnson1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 02, 2025

Herb Chambers Ford of Westborough responded

Hi Rich, we're delighted to hear that Paul provided you with a great experience at Herb Chambers Ford of Westborough! We look forward to assisting you again in the future! Safe travels!

April 18, 2025

Dealership Rating
Employee Rating

We chose Herb Chambers of Westborough after shopping two other dealers. The tram we worked with were fantastic. No high pressure or games. Highly recommend More

by Bakers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Renel Plymouth , Evan in sales , Eric in finance, excellent!

Apr 21, 2025

Herb Chambers Ford of Westborough responded

Thank you for choosing Herb Chambers Ford of Westborough! We're delighted to hear that our team provided a fantastic and hassle-free experience. We appreciate your recommendation and hope to see you again in the future!

October 01, 2024

Dealership Rating
Employee Rating

I had the BEST experience at this dealership! I came in with my heart set on a specific vehicle, met with Jay and he went above and beyond to make sure I was leaving with that car! He truly excee More

by Duckduckgoose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2024

Herb Chambers Ford of Westborough responded

We're delighted to hear that Jay and the team at Herb Chambers Ford of Westborough exceeded your expectations! Thank you for being a loyal customer, and we're thrilled to know our service department has consistently provided excellent experiences. Enjoy your new car!

April 17, 2024

Dealership Rating
Employee Rating

Freddie was very respectful to me coming in as a woman alone. He did not try to push anything that I couldn't afford. More

by robynsoucy1961
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Freddie

Apr 18, 2024

Herb Chambers Ford of Westborough responded

Robyn, we're glad to know that Freddie provided you with respectful and considerate service at Herb Chambers Ford of Westborough. We always aim for a pressure-free experience! Thanks for sharing your review.

September 19, 2023

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Employee Rating

Car shopping has always been a stressful unpleasant chore for me. I am pleased to say this was not the case at Herb Chambers Ford in Westborough. The entire staff was friendly and attentive to my needs all t More

by dfredhow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Scannell , Corey Stewart, Lynda Dias

Sep 21, 2023

Herb Chambers Ford of Westborough responded

Hi Fred! We're delighted to know that our team at Herb Chambers Ford of Westborough was able to provide a stress-free and enjoyable car shopping experience for you. We always aim for efficiency and honesty in all interactions with customers. Thanks so much for the review!

April 10, 2022

Dealership Rating
Employee Rating

Great sales team! Very courteous! No pressure! My third truck bought there and from Marie. More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2022

Herb Chambers Ford of Westborough responded

Thank you for trusting Marie & the Herb Chambers Ford of Westborough team with your loyal business, Joe! We're grateful for your support and hope you enjoy your new truck!

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