Kalai Mukawa | Page 7

The salesperson was very knowledgeable and friendly. I had a great experience and wasn’t stressed out at all. I would definitely recommend Matt and Sean again. They went above and beyond to make the who I had a great experience and wasn’t stressed out at all. I would definitely recommend Matt and Sean again. They went above and beyond to make the whole experience flawless. More

by MALIAZ1 Verified Customer Verified Customer

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Absolutely phenomenal experience. It was my first time buying a car, of which many mistakes were made regarding my indecision and lack of experience/knowledge. I actually messed up a loan, which was cance buying a car, of which many mistakes were made regarding my indecision and lack of experience/knowledge. I actually messed up a loan, which was canceled and they allowed me to keep driving the vehicle until I got it squared away. They were patient, kind, and understanding. Highly recommend. More

by STARNES01 Verified Customer Verified Customer

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Friendly with limited inventory Finance was very Friendly with limited inventory Finance was very helpful Sakes process took longer than expected however, I am pleased with the Cadillac Friendly with limited inventory Finance was very helpful Sakes process took longer than expected however, I am pleased with the Cadillac More

by jmp Verified Customer Verified Customer

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Did an online purchase with salesman Sean. He was great at communicating, and keeping me up to date on what was happening. Found the truck I wanted, with the options I needed here in the big island. The sa at communicating, and keeping me up to date on what was happening. Found the truck I wanted, with the options I needed here in the big island. The sale was easy to do, with documents sent over, and finalized very quickly. Too bad shipping through Young Brothers will take forever to get my new truck to me. But, all in all, great experience with the dealership! Aloha🌺 More

by HOLOHOLOGIRLS Verified Customer Verified Customer

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Friendly, knowledgeable,, detailed and fast service. Agent really knows his cars. Excellent service from start to finish. Agent really knows his cars. Excellent service from start to finish. More

by SCHUELKE.SELENA Verified Customer Verified Customer

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I have been a Cadillac owner for 17 years Sales is average at best. It may be because it is the only show in town perhaps giving the employees a sense of entitlement. The service department is horre average at best. It may be because it is the only show in town perhaps giving the employees a sense of entitlement. The service department is horrendous. The client advisors do not do a good job communicating. It is extremely challenging to get an update of the status of your vehicle. They will do the bare minimum to assist customers. I do not and would not recommend this dealership to anyone. Unfortunately, I don’t have a choice to use them living on an island. More

by tinesantos Verified Customer Verified Customer

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Best experience ever. I found the truck I was looking for on their website. They quickly confirmed that it was available and set up and appointment for a test drive. We worked with Sasha, she was very profes on their website. They quickly confirmed that it was available and set up and appointment for a test drive. We worked with Sasha, she was very professional, helpful, and genuine. Process and paperwork was quick and smooth, didn't even have to spend half the day there. They have the best beverage machine with great coffee. The best buying experience and customer service ever. Thank you so much Sasha. Sincerely, James and Mika More

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I would not recommend dealer to friend or family. Currently having issues with purchased truck. Currently having issues with purchased truck. More

by APOLINAR.PICHARDO Verified Customer Verified Customer

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I didn’t have to ask for her. They came up to me. Great communication and help. Was very helpful helping me buy my first car communication and help. Was very helpful helping me buy my first car More

by NICHOLASCHASEADAMS Verified Customer Verified Customer

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GMC Honolulu Sales People are the worst to work with. Horrible customer service! They have zero respect for the people they are selling vehicles to. Shame on them for selling lemon trucks to local famili Horrible customer service! They have zero respect for the people they are selling vehicles to. Shame on them for selling lemon trucks to local families! They sold us a 2019 Sierra that apparently had brake issues because our trucks brakes went out 2x! And this is after we brought it back to get fixed the first time. They were rude and very pushy with us. Save your money and time and shop elsewhere. These guys don’t deserve your business or your time. Avoid working with Brian, Kalai and Sasha. Before buying from Honolulu GMC factor in the safety of your family. More

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