Kamal Maasry
Kamal Maasry at Hall Mazda
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Kamal Maasry | Page 3

Service Manager

Hall Mazda

4372 Holland Rd
Virginia Beach, VA 23452

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39 Reviews
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39 Reviews

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39 Reviews of Kamal Maasry

July 04, 2020

Dealership Rating
Employee Rating

Great job car runs great, routine maintenance a success. Was greeted as soon as i pulled in, taken care of and my car was ready in a good amount of time. Communication great. More

by Lilbigangel86
Recommend Dealer
Yes

Other Employees Tagged: Hayley Archibald, Zar Samonte

Jul 05, 2020

Hall Mazda responded

We are very happy to have provided you with such a positive experience! Thank you so much for choosing Hall Mazda Virginia Beach as your first choice for service!

June 02, 2020

Dealership Rating
Employee Rating

Michael was excellent even in a very busy time he was able to get me in and my inspection done in a reasonable time and in a calm manner versus the other writers. More

by Jcoppley
Recommend Dealer
Yes

Other Employees Tagged: Mike Wells

June 02, 2020

Dealership Rating
Employee Rating

They Service Non Mazda's Too! Hall Mazda in Virginia Beach services all makes and model vehicles. The service and sales department is a new state of the art beautiful building, ins More

by Sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Desiree Decker, JoLynn Dye, Glenn Askew , Hayley Archibald, Amanda Bridgett, Darryl Cross, Mike Wells, Mauri Wimbush, Sean Yancey

May 26, 2020

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Employee Rating

I had my car serviced at Hall Mazda great service very professional and courteous. I was expecting to pay one price and to my surprise I ended up paying much less due their loyalty program. I would defini More

by Traciethomp
Recommend Dealer
Yes

Other Employees Tagged: Mike Wells, Christian Williams

May 28, 2020

Hall Mazda responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. Our team is available should you require any extra help. We're so glad to receive your positive review.

May 16, 2020

Dealership Rating
Employee Rating

They were courteous and helpful. Fast and honest service. I would definitely use their service again. Thank you for taking care of healthcare workers! We appreciate you. More

by Janeen Fowler
Recommend Dealer
Yes

Other Employees Tagged: JoLynn Dye

May 17, 2020

Hall Mazda responded

Janeen, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any further questions, please give us a call. We're always happy to help!

April 29, 2020

Dealership Rating
Employee Rating

I will not take my vehicle for service anywhere else! Mike, my Service Advisor, is very personable yet professional! The Service Department is fast and efficient! Excellent team! More

by Cportis623
Recommend Dealer
Yes

Other Employees Tagged: JoLynn Dye , Hayley Archibald, Zar Samonte, Mike Wells

April 04, 2020

Dealership Rating
Employee Rating

Very professional, staff were pleasant. Lobby was super clean. They had lots of hand sanitizer and were sanitizing keys. Counters, and coffee area. The also had safe distances well marked woth cones and si More

by Amy H.
Recommend Dealer
Yes

Other Employees Tagged: JoLynn Dye

Apr 05, 2020

Hall Mazda responded

Hi Amy, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 10, 2020

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Employee Rating

Service advisors are very helpful as well as sales and department managers! Great experience!!! KAmal and Hayley very very helpful and as always Robert Pena goes the extra mile to help his customers. Gr More

by Dunn
Recommend Dealer
Yes

Other Employees Tagged: Robert Pena , Hayley Archibald

Feb 12, 2020

Hall Mazda responded

Dunn, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

January 26, 2020

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Employee Rating

Had an absolutely wonderful experience at Hall Mazda Service Dept. Great atmosphere and the advisors work well as a team. Keep up the good work. More

by Kanawha77
Recommend Dealer
Yes

Other Employees Tagged: JoLynn Dye , Hayley Archibald, Mike Wells

January 06, 2020

Dealership Rating
Employee Rating

Poor Communication Skills Kamal lacks the ability to communicate clearly, factually, and respectfully. His condescending words in a recent email with me was inappropriate and I More

by disappointed
Recommend Dealer
No
Jan 28, 2020

Hall Mazda responded

Thank you for your feedback. We appreciate your business and regret to learn that you did not have a more positive experience at our dealership. We understand that you have spoken with our General Manager, Desiree Decker, regarding your concerns, but we would also like to take the time to once again apologize for any inconvenience you may have experienced. If we may be of further assistance, please do not hesitate to contact Desiree directly at 757.631.7000. Thank you.

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